The things trainees bring in with them can have profound effects on whether
the training works. These include things like cognitive ability (you
design training differently for brighter trainees than you do for those who
are less mentally adept), motivation (there is often more work getting
trainees who are unmotivated to learn complex material), previous knowledge
(do you need to cover basic material, or can you assume some level of
knowledge on the part of trainees?), and expectations (what do they want to
get out of training?). In a lot of cases, you will want to do some
survey work before you begin designing the training program, so you know what
youre dealing with. This is dealt with more in the Needs Assessment
phase.
The other thing to be aware of is the extent to which the environment (in
particular, the organizations management) supports the training
program. If there is little support for training, this is something the
employees will note, and it will cause them to take the training less
seriously, and will ultimately make them less likely to use the material back
on the job, since their managers wont encourage them to do so.
Another way to think of this is in terms of reinforcement if going to
training is never reinforced, we know that the behavior is not likely to
continue.
How the training gets framed by the company is also important.
If the company refers to training as basic, or remedial, that has
the implication that individuals who go through it are less intelligent, or
generally less sophisticated. If the company refers to training as
advanced, this may lead people to be more motivated, since difficult
goals tend to be much more motivating to individuals in organizational
contexts, and to lead to higher performance.