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SHL

Job Summary

Organization

SHL

Location

Minneapolis, MN, United States

Education Level

MA/MS

Work Experience

3-5 Years

Availability

Immediate

Job Category

Industry, Gov., Consulting

Senior Consultant, Client Solutions

About the Organization

SHL is the global leader in talent measurement. SHL’s unrivaled assessment science and People Intelligence give customers the actionable insight they need to make the smart talent acquisition and mobility decisions that drive measurable business results and sustainable competitive advantage. Building on a foundation of 50 years of market leadership, innovation and expertise, SHL delivers more than 25 million scientifically proven selection and development assessments per year in 30+ languages. Offering the broadest global footprint in the industry, SHL deploys solutions in 150 countries and maintains a local presence in more than 50 countries.

About the Job

PURPOSE OF THE JOB

SHL’s Client Solutions Consulting Practice is a team of business-savvy I/O Psychologists dedicated to improving the customer experience and inflecting revenue outcomes by articulating/translating how SHL’s content and services map to specific customer challenges. The members of the Client Solutions team are responsible for preparing and delivering presentations in high-pressure selling situations. Things move very quickly on this team, and team members are expected to thrive in ambiguous situations.

Specifically, we are looking for a Senior Client Solutions Consultant to advise SHL’s new and prospective customers on assessment best practices during the sales process. This individual will partner with SHL’s sales professionals to provide high-end consultation throughout the sales process to diagnose customer needs, shape proposals/recommendations, and present technical elements of proposals to customers. The role requires a unique blend of business acumen, influencing skills, and I/O expertise, and is ideal for early to mid-career consultants who are looking for a challenge, recognition, and an increase in responsibility. Frequent travel is required.

PRINCIPAL ACCOUNTABILITIES

  • Support company revenue  growth by articulating/translating how SHL’s content and services can address our customers’ specific organizational challenges
  • Serve as an expert I/O resource to individuals across all customer-facing teams
  • Partner with revenue team (in-person meetings, webinars, phone calls, written correspondence)  to engage customers, diagnose customer needs, align SHL  products and services to these needs
  • Support effective market positioning through understanding key competitors, developing messaging around key differentiators, and contributes to the creation of internal/external sales collateral as needed

Job Requirements

TECHNICAL KNOWLEDGE & SKILL REQUIREMENTS

Required when entering position:

  • M.S. or M.A. in I/O Psychology required; PhD strongly preferred
  • Working knowledge of professional best practices in regards to employee assessment and personnel selection programs
  • Skill in using Microsoft Word, PowerPoint, and Excel
  • Skill in creating educational materials and high-impact presentations
  • Ability to travel up to an estimated 40%

EXPERIENCE REQUIREMENTS

Requirements:

  • 2-5 years experience designing, implementing, managing, or maintaining employee assessment/personnel selection programs
  • Experience communicating with both technical and non-technical audiences regarding the application of I/O psychology science and research in organizations

Preferred:

  • Significant experience working with large corporations in an external consultant role
  • Demonstrated success in sales or marketing role with large corporate clients

Application Instructions