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Job Summary




Nashville, TN, United States

Education Level


Work Experience

More than 10 years



Job Category

Industry, Gov., Consulting

Sr. Mangaer, Leadership Development

About the Organization



Asurion is the global leader in technology protection services. From lost, stolen and damaged wireless handsets to malfunctioning computers, gaming systems and more, Asurion, together with sister-company NEW, provides more than 200 million consumers worldwide with best-in-class service, repair, replacement and delivery. The company also provides products which can protect a consumer’s wireless content and software. Asurion is the exclusive provider to many of the world's premier telecommunications and retail companies. The company is privately-held with more than 10,000 employees and operates in six countries across three continents.


Asurion’s philosophy is simple - be passionate about delivering quality services, develop programs that are easy to implement, provide more profit for carriers, and partner for the long-term.  They have a “pay for performance” mindset.  Asurion believes they only succeed when their clients do.

 For more information, please visit www.asurion.com.


About the Job

Sr. Manager/Director, Leadership Development


Asurion’s Organizational Development and Talent Management organization provides strategies, frameworks, tools and approaches for growing enterprise leaders, building cross-functional technical and people leadership bench strength required to deliver our global growth ambitions. Included in our efforts are performance management, talent planning and succession management, enterprise leadership development programs, virtual learning strategies, and culture development.


We are seeking an individual to lead our enterprise Leadership Development efforts.  The person in this role will be responsible for leading the development of a leadership framework and delivering a range of enterprise-wide initiatives aimed at building a deeper, more flexible leadership bench to serve our growth strategies. These approaches will blend a variety of learning experiences ranging from classroom-based sessions, online and virtual sessions, business focused action learning projects, and executive coaching.


Primary Responsibilities:

·             Develop and communicate a compelling Leadership Development strategy in alignment with business and HR strategies to enhance the attraction, development and retention of strong leadership talent.

·             Design and implement relevant programs supporting the overarching OD & TM strategy, which will represent a combination of formal leadership, personal effectiveness, and high-potential development programs at multiple levels of the organizations from frontline managers to senior executive leaders.

·             Refine and further embed the Asurion Leadership Competency Model to enable both consistency and flexibility across functional and geographic lines.

·             Expand existing programs and establish new leadership development initiatives that reinforce core programs, including 360 feedback processes, executive coaching, leadership speaker series, and leadership development networks

·             Consult with executives and human resources business partners on their functional leadership development needs.

·             Ensure alignment between leadership development offerings with related Global Talent offerings including, but not limited to talent review, succession planning, high-potential identification, and talent demand planning.

·             Facilitate alignment among North America, European, and Asia-Pacific Leadership Development approaches and initiatives

·             Proactively and consistently align Leadership Development offerings to Asurion’s Four Core Values.



Job Requirements

Overall Qualifications:

·             An accomplished, Senior Organizational Development Professional with a demonstrated record of success as a hands-on, contributing member of a team in a highly respected, performance-driven, fast-moving company.

·             Proven track record of driving business results and shareholder value through performance consulting and leadership development solutions in a fast-paced environment.

·             Demonstrated ability to engage and influence a virtual, diverse global team.

·             Demonstrated ability to build mutually beneficial and strong relationships with internal and external stakeholders at all levels.

·             Model an extremely flexible attitude and approach to achieving outcomes; able to adapt and shift gears against pace and context shifts, as well as navigate ambiguous, sometimes competing agendas

·             Demonstrate influencing skills, presence, and the confidence necessary to secure commitment and to lead the implementation of relevant programs


Basic Qualifications:

·         10+ years of OD/Leadership Development experience

·         4+ years developing or implementing leadership development programs

·         4+ year's experience working for a Fortune 500 company, or Organization Development/Leadership Development-related consulting firm

·         Bachelor’s degree in business or HR-related field

·         Strong communication, presentation, leadership, coaching and feedback skills


Preferred Qualifications:

·         Master’s degree in Leadership Development, OD or related field

·         Project experience implementing global initiatives

·         5+ years of instructional design and/or classroom delivery


Application Instructions