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2014 Distinguished Professional Contributions Award

Jack W. Wiley, Jack Wiley Consulting, LLC

Dr. Wiley is one of our profession’s foremost practitioners and leading authorities on utilizing employee surveys for organizational improvement. In a career spanning more than 3 decades, he has worked with scores of large-scale client organizations worldwide and shared his innovative approaches through various articles, books, and SIOP workshops. He played a pioneering role in establishing the domain of linkage research and has validated models of organizational effectiveness using the largest datasets currently assembled to examine the linkages among employee opinions, customer satisfaction, and business performance. This research has raised the profile of the employee survey methodology as a powerful tool for strategic change among business leaders globally. Another of his innovations is the development in the mid-1980s of WorkTrends, a rich source of information and historical trends of U.S. and international worker opinions. These data have been highlighted in the popular press, utilized in peer-reviewed scientific journals, and have produced novel research exploring what employees most want. This latter research stream documents that organizations and leaders who provide employees with what they most want achieve superior performance. Dr. Wiley founded Gantz Wiley Research in 1986, which was acquired by Kenexa in 2006, a firm subsequently acquired by IBM in 2012.

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