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TNS - Employee Insights

Job Summary

Organization

TNS - Employee Insights

Location

Lake Zurich, IL, United States

Education Level

BA/BS

Work Experience

1-3 Years

Availability

Open

Job Category

Industry, Gov., Consulting

Project Manager

About the Organization

TNS is global market information and insight group.  Our strategic goal is to be recognized as the leader in delivering value-added information and insights that help our clients make more effective business decisions.  Our employee research division in North America is focused on helping clients understand and actively manage their company’s relationships with groups such as employees, customers, shareholders and the general public. And, our unique ability to measure human behavior globally allows us to develop insights into what actions will improve organizational outcomes.  We deliver customized employee and customer surveys that measure the vital link between employee engagement, customer satisfaction and business performance.  

For more information on TNS Employee Insights and TNS global, visit these websites:  www.tnsei.com (and) www.tnsglobal.com

About the Job

TNS-Employee Insights is looking for a dedicated, conscientious individual to fill the role of Survey Project Manager.  Survey Project Managers are responsible for a variety of survey projects and clients including small to mid-size organizations and Fortune 100 corporations.  Our Project Managers interact with various members of the TNS team to ensure client expectations are met and exceeded.

Position Responsibilities:


  • Managing all details of survey administration such as survey layout and design, online survey setup, survey proofing, PIN generation, survey distribution and data entry setup
  • Monitor and evaluate survey progress and performance using response rate calculations
  • Creating the client database for survey collection and processing
  • Review, classify, and record survey data in preparation for computer analysis
  • Analyze data from surveys using proprietary software
  • Producing results in online formats
  • Facilitating day-to-day client and consultant interactions via telephone and email
  • Improving processes to increase efficiencies and client satisfaction
  • Collaborate with team in the planning, implementation, and evaluation of surveys

Job Requirements

Requirements:

  • High attention to detail
  • Excellent writing/proofing skills
  • Superior organizational, communication and computer skills
  • Knowledge of statistics and project management software applications
  • Ability to manage multiple projects and workflow in a fast paced environment


Education:  B.A /B.S. in Psychology.   M.A/M.S.  in Industrial/Organizational Psychology or related field is preferred.

Application Instructions