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Marriott International, Inc.

Job Summary


Marriott International, Inc.


Bethesda, MD, United States

Education Level


Work Experience

1-3 Years



Job Category

Industry, Gov., Consulting

Consultant, Talent Mgmt Analytics & Solutions

About the Organization

Marriott International offers you the opportunity to find the hospitality job and career journey that's right for you. With more than 1100 managed properties and 18 brands you'll find us in your neighborhood and in more than 74 countries across the globe. Find Your World™ at Marriott.

Marriott is consistently recognized as an employer of choice by Working Mother, DiversityInc., and LatinaStyle magazine among others.  FORTUNE magazine recognized Marriott as one of its “100 Best Companies to Work For”, for the twelfth consecutive year.

Marriott International is an equal opportunity employer committed to employing a diverse workforce and sustaining an inclusive culture.

About the Job

This position reports to the Director – Talent Management Analytics & Solutions (TMAS).  The qualified applicant will support the ongoing development and implementation of Global Talent Management programs.  In particular, this position will support work in the areas of performance management, human capital planning/succession planning, and survey research and analytics.  The scope of this work crosses Marriott brands and Continent organizations and will require working with key internal stakeholders across the globe as well as external vendors.

The qualified applicant will be able to provide thought leadership for project and change management efforts in support of projects and programs in these areas.  The work requires strong individual initiative and detail orientation, project management skills, a solid foundation in research methodology, and comfort conducting quantitative and qualitative research analysis.  Position also requires a firm understanding or background in performance appraisal and survey design.

This position is a 1-year contract position, and it will be revisited at the end of the year for longer-term continuation pending successful performance and TMAS business needs.

Expected Contributions

  • Communicate project plans, proposals, and business requirements to external vendors and internal stakeholders (including cross-functional teams) in order to maintain on-target delivery of initiatives
  • Provide consultative support to TMAS and other COEs on issues related to HR surveys, performance management, and human capital planning
  • Collaborate with business leaders to understand market needs and identify potential refinements in systems and processes
  • Support large-scale development and refinement of talent management systems and processes related to performance management and career planning
  • Support large-scale administration of Marriott’s annual Engagement Survey, to include managing logistics and providing support for survey registration, user acceptance testing, survey administration, and results distribution
  • Develop and administer other TMAS-sponsored HR surveys research projects, such as brand-specific HR surveys
  • Support user acceptance testing efforts for changes to talent management programs
  • Provide direction for communication and change management efforts to launch, modify, or sustain talent management programs
  • Assist with business impact analyses for talent management and other HR-sponsored programs
  • Work with external vendors and internal clients to modify or enhance current HR systems and tools management tools (e.g., survey translations, reporting templates)
  • Address enterprise-wide client needs in a timely and satisfactory manner
  • Special projects, as assigned

Job Requirements


Completion of internship in related job required (2 years of applied experience, strongly preferred)

Skilled with MS Office and statistical software packages (e.g., SPSS, Excel)

Balanced interest/experience with both industrial and organizational psychology, including areas such as research design, assessment development, staffing and selection, survey research, and program evaluation.  More specifically, candidate should have experience in or have studied:

  • Personnel selection
  • Performance appraisal
  • Survey research design and administration
  • Training program evaluation
  • Job analysis techniques and competency modeling
  • Multivariate statistical modeling (ANOVA, Multiple Regression, Structural Equation Modeling)

Education or Certification

  • Masters degree in Industrial/Organizational Psychology or closely related field -- required
  • Ph.D. -- preferred

Attributes, Knowledge & Skills

  • Strong verbal and written communication and presentation skills; skilled in developing presentations using design software (e.g., Microsoft Power Point)
  • Skilled in project management with a heightened attention to detail, time management, resource organization, and effective communication
  • Skilled in survey design and familiar with online survey design software and reporting capabilities
  • Skilled with Microsoft Excel and other statistical software packages (e.g., SPSS, MS Access)
  • Ability to develop and maintain strong interpersonal relationships with team members, internal stakeholders and external constituents
  • Ability to work in a deadline-driven environment - establishing goals and delivering against the objectives of assignments to meet time, budget and quality criteria
  • Collaborative; team player
  • Ability to work in a fast-paced and dynamic environment
  • Strong customer service orientation
  • Ability to establish credibility necessary to influence at many organizational levels
  • Ability to quickly assess both short- and long-term needs of internal/external clients
  • Analytical; makes decisions using data and business knowledge
  • Ability to communicate with and present to others at all organizational levels
  • Comfortable with complexity, ambiguity and change
  • Ability to continually identify ways to improve work process and output
  • Trustworthy with strong business integrity and ability to hold sensitive information in confidence
  • Agile learner; able to readily apply past learnings in new situations to generate solutions to challenges

Application Instructions

To apply for this job, please go to https://marriott.taleo.net/careersection/2/jobsearch.ftl?lang=en  in the appropriate field simply enter Job Opening number “13000HA8”.


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