Home Home | About Us | Sitemap | Contact  

Job Summary




New York, NY, United States

Education Level


Work Experience

1-3 Years



Job Category

Industry, Gov., Consulting

Administrative Staff Analyst (NM)

About the Organization

The Department of Citywide Administrative Services (DCAS) ensures that City agencies have the critical resources and support needed to provide the best possible services to the public. Specifically, the agency:

  • supports City agencies' workforce needs in recruiting, hiring and training City employees;
  • provides overall facilities management for 50 public buildings;
  • purchases, sells and leases real property;
  • purchases, inspects and distributes supplies and equipment;
  • establishes, audits and pays utility accounts that serve more than 4,000 buildings;
  • implements energy conservation programs throughout City facilities.

About the Job

Civil Service Title: Administrative Staff Analyst (NM)

Title Code No: 1002A

Salary: $49,510  -  $60,000

Office Title: L&D Training Specialist

Work Location: One Centre Street, Manhattan

Division/Work Unit: Human Capital/Learning & Development

Number of Positions: 1

Hours/Shift: Day / 35 Hours


Job Description

The New York City Department of Citywide Administrative Services (DCAS), Human Capital Line of Service, seeks to appoint an Administrative Staff Analyst (NM) to serve as a L&D (Learning and Development) Training Specialist in the Bureau of Learning and Development.  The selected candidate will work as a partner to external agencies and internal Lines of Service to provide expertise to help plan, coordinate, develop, and execute the delivery and evaluation of training and professional development programs.  Typical duties will include but not be limited to the following:

  • Research, evaluate, and prepare recommendations on program objectives, course design, instructional methods, and materials; observe presenters to evaluate performance and the effectiveness of training curricula. Develop training metrics to determine the effectiveness of programs and initiatives.
  • Perform analysis in support of strategic business initiatives; manage and oversee the data elements that are entered into the existing LMS (Learning Management System) and gain an understanding of the new Meridian Global LMS to prepare budgets, project scheduling, and statistical reports as required.
  • Research trends and innovation in knowledge transfer, leadership and management, learning technologies, etc.  Craft learning initiatives incorporating emerging practices and eLearning approaches; research and identify potential consultants, authors, and practitioners to deliver workshops and seminars.
  • Work with licensing authorities to ensure that appropriate continuing education credits are applied to training programs and events.
  • Manage consultant training contracts and relationships for Citywide programs; liaise between client agencies and training vendors to develop customized agency training initiatives.
  • Engage in needs and data analysis to support Citywide Training Center programming.
  • Update and design an online Citywide new employee orientation program for new City employees and work with agencies and internal partners to ensure this program is all encompassing for new City employees to participate in the on-boarding process.
  • Identify agencies and individual training needs and then research, design, develop, coordinate, manage, and support training and organizational development initiatives with focus on professional development and eLearning solutions.

Design, deliver, facilitate, and assist with DCAS specific learning & development programs that have the potential of reaching all DCAS employees.

Job Requirements

Qualification Requirements

1. A master's degree from an accredited college in economics, finance, accounting, business or public administration, human resources management, management science, operations research, organizational behavior, industrial psychology, statistics, personnel administration, labor relations, psychology, sociology, human resources development, political science, urban studies or a closely related field, and two years of satisfactory full-time professional experience in one or a combination of the following: working with the budget of a large public or private concern in budget administration, accounting, economic or financial administration, or fiscal or economic research; in management or methods analysis, operations research, organizational research or program evaluation; in personnel or public administration, recruitment, position classification, personnel relations, employee benefits, staff development, employment program planning/administration, labor market research, economic planning, social services program planning/evaluation, or fiscal management; or in a related area. 18 months of this experience must have been in an executive, managerial, administrative or supervisory capacity. Supervision must have included supervising staff performing professional work in the areas described above; or

2.  A baccalaureate degree from an accredited college and four years of professional experience in the areas described in "1" above, including the 18 months of executive, managerial, administrative or supervisory experience, as described in "1" above. New York City Residency may be required within 90 days of appointment.


Preferred Skills

Knowledge through direct experience in instructional design & delivery, program administration, and measurement of  learning & development initiatives; ability to perform and interpret needs analysis and translate findings into actionable project plans; strong analytical, statistical, and deduction abilities to make qualitative judgments of training & development resources; excellent oral/written communication skills including group facilitation and presentation skills; ability to develop and maintain positive working relationships with all levels; ability to speak conversational Spanish; strong technology awareness and skill sets.


To Apply:

Please go to www.nyc.gov/careers or www.nyc.gov/ess for current NYC employees and search for Job ID#: 118293



Post Date: 3/21/13

Post Until: 4/20/13

Job ID: 868-2013-118293

Application Instructions