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City & County of San Francisco

Job Summary


City & County of San Francisco


San Francisco, CA, United States

Education Level


Work Experience

3-5 Years



Job Category

Industry, Gov., Consulting

Senior Test Development Analyst

About the Organization

The San Francisco Department of Human Resources (DHR)administers the City's civil service system, ensures payment of workers' compensation benefits to injured employees, negotiates and administers labor agreements with the City's labor unions, ensures equal employment opportunities for employees and applicants, and trains, develops and manages the City workforce. Our mission is to recruit, engage, and develop the City's workforce to meet the expectations and service needs of San Franciscans.

About the Job

Under direction, performs difficult and complex professional and technical personnel work in examinations including job analyses, item writing, statistical analyses, and examination administration for a variety of forms of exams. Essential functions include: conducting job analyses with appropriate subject matter experts for a wide-range of classifications within the City and County of San Francisco; writing valid and reliable test items, developing computer-based written multiple-choice exams and/or other testing instruments; preparing and posting job announcements/advertisements using an automated software system; collecting, reviewing and evaluating employment applications; overseeing the overall administration of the examination process; scoring and conducting pass point analyses; serving as a key resource on behalf of the Department of Human Resources’ Recruitment and Assessment Services team; carrying out, interpreting, explaining and enforcing existing policies, methods and procedures relating to personnel administrative matters; making regular contacts with candidates, employees, employee representatives, department heads, other agencies and personnel at various levels to furnish and obtain information; and gathering, preparing, compiling, reviewing and maintaining important personnel information reports and records.

Job Requirements

  1. Possession of a baccalaureate degree from an accredited college or university, AND
  2. Three (3) years of verifiable professional personnel experience equivalent to the level of City and County of San Francisco class 1241 Personnel Analyst.

SUBSTITUTION: Additional qualifying, verifiable work experience as a professional personnel analyst may be substituted for up to two years of the required education on a year-for-year basis (30 semester/ 45 quarter units equals one year).


Desirable Qualifications:

The stated desirable qualifications listed below may be used to identify job finalists at the end of the selection process when candidates are referred for hiring.

  • Graduation from an accredited college or university with a baccalaureate degree including or supplemented by twenty-four (24) semester/thirty-six (36) quarter credits in Psychology, Educational Psychology, Personnel Psychology or Human Resource Management, including three (3) semester/five (5) quarter credits in statistics and three (3) semester/five (5) quarter credits in Educational Measurements, Psychometrics or Test and Measurements. OR
  • Master's degree in Clinical Psychology, Industrial-Organizational Psychology, Educational Measurement, Educational Psychology or Counseling Psychology. OR 
  • Two (2) years of experience developing assembled examinations (e.g., creating multiple-choice questions, assessment center exercises, job simulations, oral examination questions, oral exam rating criteria, etc.), designing valid test plans based on job analysis findings, analyzing test results and establishing passing scores.

Application Instructions