What is I-O?

Industrial-organizational (I-O) psychology is the scientific study of the workplace. Rigor and methods of psychology are applied to issues of critical relevance to business, including talent management, coaching, assessment, selection, training, organizational development, performance, and work-life balance.

Evaluating the ROI of Coaching

Presenter: Merrill C. Anderson

When evaluation is viewed as a process enabling people to articulate the value of their coaching experience, new ways open up to convert this value to monetary benefits.  People explain how they applied what they learned from coaching and estimate the organizational impact these actions created.  Some of this impact is converted to monetary benefits, and given the cost of the coaching, ROI can be calculated.

Learning Objectives

• Measure the impact and value of coaching
• Identify effective and appropriate methods for coaching evaluation
• Discuss how to calculate ROI and “sell” results