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Michael Beer 

Mike Beer is Chairman and founder of TruePoint, a research based management consultancy, and Cahners-Rabb Professor of Business Administration, Emeritus, at the Harvard Business School. Mike’s research and practice is in the fields of organization effectiveness, organization change and human resource management. He has authored or co-authored many articles and ten books, among them Managing Human Assets and The Critical Path to Corporate Renewal. The latter received the Johnson, Smith & Knisely Book Award in 1991 and was a finalist for the Academy of Management’s Terry Book Award. His most recent book, published in 2009, is High Commitment, High Performance. Beer is a Fellow of the Academy of Management, National Academy of Human Resources and the Society of Industrial and Organizational Psychology. He is recipient of several awards, among them the Distinguished Professional Contributions Award from the Society of Industrial and Organizational Psychology, The Scientist-Practitioner Award from the Academy of Management and the Michael Losey Research Award from the Society of Human Resource Management.  He has been a consultant to senior management in numerous companies and teaches and speaks in a variety of forums. He began his career at Corning Inc. where he founded and led its Organization Research and Development Department.

Abstract

Overcoming Silent Barriers to Team Performance: The Role of Organizational Learning in Shaping the Context for Team Performance and Commitment

Twenty years of action research has revealed six silent barriers causal to poor senior and lower level team performance and commitment. A structure and process for honest, collective and public conversations that makes these silent barriers discussible and develops and enhances team performance will be described.  Cases examples and evidence will be presented.

Learning Objectives:

1. Identify six silent barriers and summarize how they minimize team and organizational effectiveness.

2. Describe how specific organizational learning strategies reduce the impact of silent barriers and enhance team and organizational effectiveness.

3. Develop a review process to enable teams across levels of an organization to identify the presence of silent barriers and create plans to change.