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Richard E. Boyatzis, PhD

Richard E. Boyatzis is Distinguished University Professor and Professor in the Departments of Organizational Behavior, Psychology, and Cognitive Science at Case Western Reserve University, and HR Horvitz Professor of Family Business, as well as Adjunct Professor in People/Organizations at ESADE. He earned his BS in Aeronautics and Astronautics from MIT, and a MS and Ph.D. in Social Psychology from Harvard University. Using his Intentional Change Theory (ICT), he studies sustained, desired change at all levels of human endeavor from individuals, teams, organizations, communities and countries. Before becoming a professor, he was CEO of the research consulting company McBer and Company (now part of the Hay Group/Korn Ferry) for 11 years and COO of the market research company Yankelovich, Skelly & White for three years. He was ranked #9 Most Influential International Thinker by HR Magazine in 2012 and 2014. He is the author of more than 200 articles on leadership, competencies, emotional intelligence, competency development, coaching, neuroscience and management education. His Coursera MOOCs, including Inspiring Leadership Through Emotional Intelligence have over 670,000 enrolled from 215 countries. His 7 books include: The Competent Manager;the international best-seller, Primal Leadership with Daniel Goleman and Annie McKee; and Resonant Leadership, with Annie McKee. He has over 5,500 hours of coaching, has been teaching and training coaches since 1970 and published 22 articles on coaching. Professor Boyatzis acquired his bachelor’s degree in aeronautics and astronautics from MIT before going on to obtain his MS and PhD in social psychology from Harvard University, and a Board Certified Coach.

TITLE: Effective Coaching for Sustained, Desired Change: The Importance of Vision and Resonant Relationships

ABSTRACT: Decades of longitudinal research on coaching the development of EI competencies will show how coaching with compassion, coaching to the Positive Emotional Attractor is the key to sustainable development. fMRI and endocrine studies of coaching will show support for this claim. Lack of evidence and actual competencies by “certifying” bodies will be reviewed.

Learning Objectives:

  1. Coaching with compassion (to the Positive Emotional Attractor) focuses on the person’s dreams and values while coaching for compliance (to the Negative Emotional Attractor) emphasizes other wishes or demands on the person being coached.
  1. When the coach helps activate the PEA, the person being coached is neurologically and hormonally (i.e., cognitively, perceptually and emotionally)  in a more open state to new ideas, emotions and others.

  2. Building better, more resonant relationships with a person being coached results in arousal of the EPA for both the coach and the person being coached – increasing the sustainability of each. 

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