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From Both Sides Now: A Look to the Future
Allan H. Church
The other day while paying some bills and accidentally dating my checks
with a "97" instead of a "98," I suddenly had a strange thought (not
an unusual event by any means) regarding the next millenniumwhat are we going to
call that first decade? After all, it is part of our culture to talk about the roaring
20s, the happy days of the 50s, the free love of the 60s, the disco of the 70s, the yuppie
80s, and the sport-utility vehicles of the 90s. How then will we refer in passing to the
years bounded by 2000 to 2009? Not the "pre-teens," the 2000s, or the 00s I
hope? While APAs Science Directorate (McCarty, 1998) has officially announced
the launch of what they are terming the "Decade of Behavior" in response to the
serious need to aggressively secure funding and support for psychological research from
the U.S. Congress, I doubt that this term will catch on with the public. Although this may
seem a trivial issue at first, if we dont generate a name soon there will be an
entire generation of young people lacking in identity. Of course this is just one of the
many issues we face as a society on the brink of the twenty-first century. Besides the
ultimate judgment of Bill Clintons presidency, or the question of whether or not
external consultants will ever be treated with respect, there is that dreaded PC clock
problem that has everyone wondering about and waiting for the big crash at midnight on
January 1st of the year 2000. Of course the outcomes of these issues are all as yet
unknown.
Unfortunately for us (or fortunately, depending on how things turn
out), the future regarding organizational life and the potential contribution of I-O
psychologists is also unknown. Lets face it, between the prevalence and almost
cultural acceptance of downsizing in corporations these days, and the changing nature of
jobs required, it doesnt take much to wonder what type of work you might be doing in
the future. Moreover, as we all remember from a past discussion in these pages, the future
of tenure is probably uncertain as well. Just because we may not know what I-O
psychologists will be doing in the next millennium, however, doesnt mean we have to
sit back and wait for things to happen. Between what we know from the historical evolution
of the nature of work and organizations as well as the copious amounts of research being
done in I-O and related organization science fields, if we put our minds to it we can
easily generate some trends, thoughts, and hypothesis regarding the future of work life,
organizations and I-O psychology. After all, the futurists out there have been doing it
all along. That juggernaut of commercialism, Scott Adams (1997), for example, has
predicted that skilled professionals such as internal I-O practitioners will flee their
corporate jobs en mass to become entrepreneurs, consultants, contractors, prostitutes, and
cartoonists in what he calls the revenge of the downsized. Of course, since Scott told me
that he was too busy to comment here (as was President Clinton, Mike Moore, and Dave
Barry, I might add), I approached a number of people who should have a handle on the
future of our fieldI-O psychologists, practitioners, and researchersfor their
thoughts on the subject. Thus, the official "question" this time reads as
follows:
As we enter the twenty-first century (a) What are the most important
issues facing organizations and their people that need to be addressed? (b) What should
I-O psychologists (or anyone working with organizations) be doing to improve things?
As you will see below, with four different sets of comments, we have a
variety of opinions and ideas including the return of individual work and individual
differences, the challenges we face in maintaining our relevance as practitioners, tips
for consulting in the "00s," and the need for psychology to come together as a
fully integrated discipline. Once again, I will let the experts have the floor.
Looking Ahead in I-O Psychology (If we had a crystal ball...)
Deniz S. Ones & Chockalingam (Vish) Viswesvaran
It is only two more years before the year 2000 is on our doorstep and
soon well be researching and practicing in the third millennium. At the societal
level, all the changes that might bear on our science and practice are already going on.
Thanks to pioneering I-O psychologists, our past has been one of accomplishments. As we
enter a new century and a new millennium, our field deserves recognition for keeping up
with the demands that organizations and the society place on us. At the beginning of the
twentieth century, when factories, mass production and major world wars called for the
efforts of I-O psychologists, much of what is at the heart of our field came to exist
(e.g., ways of selecting, placing, training personnel). As the new millennium unfolds, it
looks as though the march from craft guilds to mass production factories is being
reversed. Organizations have to deal with customer-specified production. Jobs have become
fungible in that employees are expected to continuously relearn their jobs. This
necessitates a sustained long-term investment by organizations in their employees. I-O
psychologists have to be at the forefront to ensure a successful transformation that
results in a win-win situation for all. Voltaire once said "The way to become boring
is to say everything," so in the rest of our comment, we will focus only on the
issues that we see as central to the science and practice of I-O psychology in the next
millennium, rather than try to cover in detail all the trends that are likely to influence
the way work gets done.
I-O psychology has in its roots individual differences and differential
psychology. After much wandering away from these roots in the 1960s and 1970s due to
situationalist and behaviorist paradigms, since the middle of 1980s, the field of I-O
psychology has come back to its roots. This is largely due to the ever-increasing pace of
change in the environments that work occurs. When the only constant is change in all
aspects of work, enduring personal characteristics become the focus of I-O psychology. For
example, personality variables are important determinants of work behaviors. After a
30-year hiatus of personality measurement at work, it appears that personality testing for
personnel selection purposes has reemerged from the underground. Recent meta-analyses of
personality constructs indicate that there is a tremendous amount of insight to be gained
by examining the role of personality in work environments. The study of personality
variables has a lot to offer to our theoretical understanding of behavior at work.
Further, such study can help us improve personnel selection systems.
Work that people do is becoming more demanding in terms of information
processing and decision making. This trend is likely to continue. It is not inconceivable
that over the next 100 years, what are now referred to as medium-complexity jobs may
eventually disappear. This would leave in the new century two sets of jobs: one with heavy
information processing, the other with low-paying, low-skill, entry-level jobs. In such a
scenario, the standard deviation of performance across individuals will be higher, with a
concomitant increase in the payoffs for human resource interventions.
Organizations will become both smaller as well as global. On one hand,
the behemoth organizations will be broken into smaller units; and the electronic cottage
will involve smaller groups of individuals functioning together. I-O psychologists will
have to emphasize team functioning in such a scenario. On the other hand, we have
organizations with operations spanning across continents. As such, cultural differences
need to be considered as potential moderators of all types of interventions and processes.
Never before have the competing values of individual merit, economic
efficiency, and international competitiveness on one hand and economic equality,
opportunity for minorities, and valuing diversity on the other have come into sharper
focus than they have through various legislation such as the Americans with Disabilities
Act. The key to failure for I-O psychologists would be to try to please everybody and,
more importantly, to attempt to provide "scientific reasons" for things that are
a matter of value judgment, morality, or choice.
Even though crime in our society is declining in general,
counterproductive behaviors at work appear to be on the rise. These behaviors include
tardiness, malingering, unexcused absences, vandalism, drug and alcohol abuse,
disciplinary problems, theft, white-collar crime, and even workplace violence. All of
these counterproductive behaviors are costly to employers. To control counterproductive
behaviors on the job, I-O psychologists are likely to enhance the ways that organizations
guard against, reduce, and control such behaviors.
The influence of genetics on behavior has been, and continues to be, a
hotly debated topic. There have been significant shifts in the nature-nurture argument,
with several recent discoveries focusing on genetic explanations. Genetic influences on a
wide range of work-related individual differences have been documented. A number of twin
studies have suggested that workplace behaviors, such as job satisfaction and
organizational commitment, have heritable components. It appears that largely inherited
individual differences are causally responsible for many of the phenotypically observed
thoughts, attitudes, and behaviors that are central to effective interpersonal functioning
at work. With genetic discoveries at the cutting edge of biological sciences, we simply
cannot ignore genes as a major source of variation in human behavior at work.
Our concepts of jobs and work units continue to evolve. Jobs as defined
in the past are disappearing. This will mean I-O psychologists traditional tools of
job analysis, job design, as well as areas organized around the concept of jobs (e.g.,
performance appraisals, personnel selection, training, compensation) will need to be
readjusted.
Organizations have increasingly played an important role in ensuring
the mental and physical health of their employees. Workplace wellness programs have been
found to enhance the quality of life, and I-O psychologists should impress upon
organizations the need and wisdom of offering such employee assistance programs. Further,
our research and knowledge base should enable us to design effective programs tailored to
individual needs.
Corporate downsizing has caused traumas in many organizations, and
visible scars are everywhere. Increasing use of temporary and part-time workers will
require us to reconceptualize processes in accomplishing work goals as well as traditional
career paths. I-O psychologists can and should help employees manage the career
transitions where identity is tied to skills rather than a position. I-O psychologists are
also uniquely positioned to ensure that organizations treat their employees with respect
and dignity during the transition phases. Now is the opportunity to utilize our knowledge
of organizational justice and fairness. The employee should be capable of managing a
protean career.
No look at the future will be complete without a mention of the
increased need for diversity training and multiculturalism. Our research base in
stereotyping, prejudice, and group dynamics should place us in a vantage position to help
organizations in the twenty-first century.
The growth of the World Wide Web (WWW) is already affecting the way in
which we communicate research findings to one another. Instead of relying on journals,
many organizations today, when confronted with problems and/or questions, surf the
Internet in search of web pages that contain answers to their questions. On the positive
side, this has the potential to reduce the gap between science and practice. But I-O
psychologists have a key role in being vigilant in preventing organizations from being
hoodwinked by the most dazzling web page designs to the detriment of the important issues
at hand.
In general, we are optimistic about the possibilities for I-O
psychology in the next millennium. Much progress has been made in the key domains that
constitute the field of I-O psychology. Meta-analysis as a methodology plays a crucial
role in establishing a cumulative knowledge base. If we want to avoid rediscovering the
wheel, it is critical that we build the future of I-O psychology on our traditionally
strong foundations of individual differences, psychological theory, and empirical rigor. A
quote from Elizabeth Barrett Browning perhaps best captures our meaning here: "If we
tried to sink the past beneath our feet, be sure the future would not stand." In a
world where there is so much to be done, there will always be something for I-O
psychologists to do. As the world enters the new millennium, investments, production,
distribution, and consumption of goods have become more mobile than ever before in history
across nations and continents, but human capital is still rooted in social and cultural
contexts. The challenge for I-O psychologists is to facilitate the great global exchange
while ensuring that various stakeholders are not shortchanged. Based on our history, we
are confident that we will rise to this challenge.
Trends Facing Work, Work Organizations, and I-O Psychologists
Kevin Murphy
A number of changes in the structure and functions of jobs and
organizations are likely to have long-lasting implications for I-O psychologists. Many
organizations are downsizing and restructuring, eliminating layers of management, trimming
work forces, and moving from function-oriented to project-oriented structures. Jobs are
becoming more complex, with duties that are less well delineated or defined. Although
these changes are happening at different rates in different sectors of the economy, it is
reasonable to believe that work and work organizations in the United States will evolve in
ways that fundamentally affect many familiar work processes. Changes most likely relevant
to I-O psychologists include:
Changes in careersBecause there will be fewer managerial
levels and fewer functional departments in many organizations, there will also be fewer
opportunities for promotion, or even for identifiable changes in functional
specialization. This will substantially affect the way we define careers and career
success (e.g., less emphasis on hierarchical movement as the ultimate criterion for
evaluating careers). Succession planning will become increasingly difficult, because
traditional procedures that rely on long-term assignments to multiple developmental roles
(e.g., manager, director, vice president) will no longer be tenable. The question of how
to conceptualize and evaluate careers will become increasingly important to I-O
psychologists.
Changing emphasis in selectionTraditional models that
start with a careful analysis of the job and the KSAs needed to perform it, followed by
the identification and development of tests and assessment procedures that are tightly
tailored to the job (e.g., content-valid selection systems) will become increasingly
irrelevant. As jobs become more fluid and ambiguous, the idea of tailoring selection to
the specific content of the job will become less useful. Selection systems will not only
be developed differently, but will also place increasing emphasis on constructs that are
currently not seen as central in personnel selection (e.g., personality traits linked to
flexibility and adaptation).
Changes in performance appraisalIt is likely appraisal
systems will devote increasing attention to "contextual" dimensions of
performance and proportionately less to job-specific task performance dimensions. Because
contextual performance behaviors are similar across a wide range of settings, the value of
tailoring performance appraisal systems to specific jobs or organizations will diminish.
Changes in trainingJobs are becoming increasingly complex,
which implies that the proportion of labor market entrants who will be fully prepared to
perform these jobs is likely to decrease. This will probably lead to critical labor
shortages and training bottlenecks in entire classes of jobs (especially those whose
cognitive/skill demands exceed the levels shown by job applicants). Organizations will
typically be faced with the choice of either simplifying jobs (e.g., going back to earlier
structures in which the duties of specific jobs were well-defined and kept within
contractual limits) or investing substantially in training. Training is most likely to
increase in its importance in settings where the gap between the demands of jobs and the
abilities and skills of workers is sufficiently small to make the strategy of closing this
gap with additional training a viable one. A critical skill that I-O psychologists will
have to master is "training triage"determining when and where training is
likely to close the gap between what applicants can do and what jobs demands.
Changes in the "psychological contract"As
organizations become increasingly reluctant to make long-term commitments to employees
(e.g., lifetime employment, opportunities for steady promotion), it is reasonable to
believe that workers commitment to and identification with organizations will
diminish. These changes may lead to lower levels of motivation, increased work-avoidance
behavior, and a lower willingness to "go beyond" the minimal demands of the job
(e.g., engage in high levels of contextual performance behaviors).
The changes described above present both opportunities and challenges
to I-O psychologists. The biggest challenge may be that some things that we do very well
now (e.g., careful job analysis, content-valid selection) may become less useful. Our
biggest opportunity probably comes from the fact that our role in organizations may become
more critical as jobs become more complex, more fluid, and more difficult to fill.
How to Make Millions in the New Millennium
Carl P. Maertz, Frederick P. Morgeson, and Michael A. Campion
Although Allan posed specific questions for us to think about, because
we rarely read instructions we instead focused on the general question of "what new
I-O products and services might lead to wealth, if you were clever enough to invent
them?" Following are our wild ideas. They are based largely on personal experience
and opinion, and a little on obvious trends in the world of work. Any similarity between
these ideas and somebodys existing products is purely coincidental.
Develop a management theory or system for virtual organizations. It is
not entirely clear that our traditional management systems work well in the increasingly
common virtual organization of today (e.g., telecommuting, job sharing, network
organizations, etc.). We need to develop HR solutions for emerging organizational forms
and emerging ways to organize work.
Develop models for managing people who work in multiple teams or have
multiple organizational identities. Increasingly, workers are assigned to multiple teams
within organizations, and they often work in teams consisting of members from several
organizations. This creates new challenges to traditional management models.
Develop a means of comprehensively integrating HR systems with
organizational strategy. Although often discussed and commonly promised, there is little
scientific proof that we can actually do it.
Figure out how to define the role of leadership and management in
self-managing work environments. Do we still need to manage self-managing teams? If so,
how?
Design a selection procedure or system that has high validity and low
adverse impact. No, we havent figured this one out, despite the claims of some
consultants. We should add that the system must have high face validity and must not rely
on complex and unstable weighting schemes, which rules out some recent proposals to solve
this dilemma.
Develop a selection system for staffing teams that actually results in
an optimal combination of workers. The notion would be to develop an ideal mix of
knowledge, skills, abilities, and other worker characteristics necessary for optimal team
performance. There is lots of talk here, but little hard data that we have actually done
this or even understand what the optimal combinations are.
Develop process-based job analysis techniques. The traditional job- and
worker-oriented job analysis techniques are static and may not capture the dynamic and
process-oriented nature of many jobs.
Develop a job analysis database that describes and measures all jobs in
a common language and on common metrics. Any I-O psychologist can see the many values of
such a system. The governments new replacement for the Dictionary of Occupational
Titles (called the Occupational Information Network or O*Net) is an attempt to do this,
but there is much yet to be done on that project, and it will require the efforts of
independent practitioners to translate the data into usable systems for helping
organizations and job seekers.
Develop a system of designing work and organizational structures that
would improve both efficiency and satisfaction. Existing theories and technologies are
good at getting us one or the other outcome. Yet, obtaining both simultaneously (which is
what every organization wants) is a dilemma that has alluded us for half a century.
Create software that would accurately translate any business document
or E-mail message from any language into any other language. This would have a tremendous
positive impact on the administrative costs for multinationals, as well as open up
international markets to smaller firms.
Train personnel on how to identify and recruit top talent away from
competitors. This could lead to a great advantage in todays competitive environment
of low unemployment and limited talent pools.
Develop selection procedures that maximize expatriate success. The
failure rate of expatriates suggests we have not yet cracked this nut. Such procedures may
expand our thinking on selection by having to consider nonwork factors, such as family and
cultural fit.
Transform our conceptualizations of employee development from periodic
training programs to one of continuous learning. Rapid changes in technology and work
require such a shift. We must figure out how to redesign organizational systems to promote
continuous learning. We also need to better understand how the role of everyday work
experience influences skills development.
Identify strategies to retain skilled workers in situations where
upward career movement is not possible. Flat, lean organizational structures may not allow
for the same type of vertical movement traditionally seen in careers. Retention is likely
to be a growing problem.
Develop performance appraisal systems that actually work. Every
practitioner knows that performance appraisal systems rarely work as well as they sound in
the textbooks. Although there have been some promising new trends (e.g., multisource
feedback), developing systems that are both accurate and accepted will continue to be a
Holy Grail.
Develop compensation systems that simultaneously satisfy a great number
of objectives. Compensation systems are expected to reward and motivate an ever-widening
array of behaviors and objectives, including both team and individual performance, both
job and contextual performance, skill development, long tenure, flexibility of job
assignment, shared financial risk, and many others, and do so in a procedurally fair
manner.
Obviously, the list could go on and on. The future is anybodys
guess. Yet, we are confident that the profession of I-O Psychology will be there, leading
management into the new millennium.
As We Enter the Twenty-First Century
Vicki V. Vandaveer
There will be a symposium at SIOP on this very theme, chaired by
Rich Klimoski, with Ann Howard, Michael Rumsey, Henry Busciglio, Bob
Vance, and me as participants, and Dick Jeanneret as discussant. Not wishing to
steal my own nor the other participants thunder, I shall paint with the broadest
brush my perspective on these important questions. Youll have to attend our session
for the specifics. My thoughts expressed here come from my own experience and
observations, and in consideration of the kinds of assistance clients increasingly seek
from us.
The Most Important Issues
The top three issues, as I see them, are change, change, and change
(and pretty much in that order): change in the way companies do business, in the way they
structure themselves, in their relationships with
customers/suppliers/competitors/employees; in business economics; in technologies; and
even in how and when they change. The continuation of mergers and acquisitions; massive
reorganizations stimulated by sagging profits, volatile global markets, dramatically
increased competition, rapidly changing technologies, and so forth; competitors partnering
with each other (e.g., Shell with Texaco); and business unit spinoffs, downsizing, and
"re-engineering" have, of course, enormous effects on employees, their
psychological state, and performance. Can anyone remember a previous time when
psychologists expertise was as needed and as valued as it is today? On the
corporation side, current issues that are relevant to psychologists capabilities
include selection (fit with job and company), including finding skilled employees
(increasingly difficult); retaining top talent; obsolescence of skills, style, and
perspectives in many senior managers (insufficient turnover there!); effectively
developing managers and ensuring adequate supply of ready successors; building a strong
culture where employees have shared values and sense of identity with the company
(especially challenging where there are home-based work arrangements, global assignments,
etc.); and achieving desired changes in culture (accepted ways of doing things, external
versus internal focus, flexibility/adaptability, etc.). On the employee side, major
psychology-relevant issues arising from these changes include managing and maintaining
some sense of control over ones own career; coping with constant change; acquiring
key competencies "in time" to be selected to use them; dealing with job loss at
most inconvenient times and needing to "retool;" being required to learn new
"rules of the game" following a merger; waking up one day to learn that the
subsidiary one is currently working in has just been "spun off" before (s)he
could get assigned to Corporate; ending ones successful career by being terminated
from a senior position; and... the list could fill this entire volume of TIP.
What Should I-O Psychologists be Doing to Improve Things?
These issues and changes have tremendous implications for us I-O
psychologists. While I-O psychologists are making significant contributions in many of
these areas, our traditional I-O methods often fail to meet the needs of
organizationsnot fast enough, not forward thinking enough, not innovative enough,
not broad enough, and so forth (we all know the accusations). A few examples of what has
changed in HR management over the past 10 to 15 years:
Re-engineering, reorganizing, restructuringled by non-I-O
psycho-logists.
Less classroom training and more training on-line,
"just in time," and on-the-job.
Increased use of individual coaching in manager development.
KSAPs ("P" for Personal characteristics rather than
"O" [miscellaneous "Other"!] are called "competencies"
today; and the construct has often gotten fuzzed up by including values and
motivesattributes, indeed, but "competencies?"Arguable.
The widespread popularity of Covey training is a sure sign that people
are thirsty for developing intrapersonal effectiveness skills.
Companies need help in planning, leading, managing and effecting
positive change; and employees need help in anticipating, preparing for, coping with, and
managing change. Specifically, I believe I-O psychologists could add even greater value
than we do now by doing more of the following:
Employee Selection
Be more future oriented (real application of
Schneiders "strategic job analysis") so that selection procedures are
appropriately identifying those candidates with the skills and experience necessary in
future leaders in order to achieve strategic business objectives.
Focus on fit with culture, values, and business strategy as well as
entry job skills (reduce undesired turnover, ensure talents are manifested).
Focus more on diversity (i.e., heterogeneity of KSAPs within teams,
business units) to achieve the strongest possible work unit.
Practice more "systems thinking," both with respect to the
impact of interventions on other parts of the organization, and to the impact of the
consultant/change agent on the system with which (s)he is interacting (even in the most
"I" assignment).
Better understand how the work environment/culture affects the
manifestation of the attributes for which a candidate has been selected.
Individual Development
Focus more on intrapersonal effectiveness (coping, adapting,
changing).
Better understand and address the role of emotion and affect (positive
as well as negative, and for men as well as women) on effectiveness.
Performance Appraisal and Management
We desperately need to rethink this whole area, and we need new
approaches (Deming is right about demotivation potential). Companies need to know how
employees are performing, and employees need feedback in order to improve. However,
traditional methods of performance assessment fit older hierarchical structures;
360-degree feedback has been an improvement in many ways, yet it has its own limitations
and potentially damaging consequences.
In general, in order to best serve organizations many needs
today, I feel strongly that psychology needs to come together as a discipline. All of us
can benefit tremendously from the knowledge bases of other areas of psychology. It seems
to me that we need to become more flexible, more adaptable to the changing
organizational landscape, understand within-person change and capabilities (vs. always
using large sample statistics to predict), value art and intuition as well as science; and
accept the immeasurable and find a way to assess its value in a meaningful way. When I
think of the powerful contributions we might make by applying the best of I-O, clinical,
social, developmental, cognitive, and counseling psychologyeven sociology and
education!to the major issues facing organizations today, it is exciting. It means
significantly expanding our horizons, broadening the range of "acceptable data and
approaches," learning from each other. The challenges and opportunities are
many; the rewards and contributions to our knowledge base will be far beyond our
imaginations. OK, OK, I admit Im a closet INTP who has been trained, initiated,
approved, and continually daily tested as an ESTJ!
***
Clearly, based on these comments, although the twenty-first century for
organizations and I-O psychologists may be fraught with complex and changing issues
regarding the nature of jobs and careers, the types and methods of training that will be
needed, the role of technology and its affect on communication and information sharing,
diversity in individual skills and cultural orientation in a global business environment,
shifting organizational structures and forms, and applicability of traditional selection
and appraisal methods, all the individuals commenting here were optimistic about the
future of I-O as a field and the challenges we are going to have to face. Although I am
much encouraged by the enthusiasm inherent in the responses above, it is my albeit more
cynical guess that, given its inherent inertia, it is unlikely that the core nature of I-O
psychology will evolve at a rate anywhere near a pace to keep up with the changes taking
place in organizations. Well always be lagging behind. While I am sure that the
field will change enough to meet some of the demands identified, what I am less sure about
is how I-O psychology will end up in the final analysis. As I see it, there are really
only three choices: We could become (a) insular anachronistic noodlers, (b) moderately
useful technocrats, or (c) fully integral professionals. Of course, as the character Mark
Renton notes at the end of the movie "Trainspotting," the key here as in life is
to "choose your future" and make of the field what we want it to be. I think I
hear the chorus of an old Coke commercial from the 1970s being played somewhere.
Thanks to Deniz and Vish, Kevin, Carl, Fred, and Mike, and Vicki for
contributing their comments to what has clearly been a "forward thinking"
discussion. Since this is also my final installment of From Both Sides Now (next
issue I meet the future head-on myself in my new role as editor), I would like to take
this chance to thank everyone that has either written for me, provided their comments and
feedback, and/or otherwise been involved with the column since I started it back in May of
1993. This list includes, of course, Kurt Kraiger for letting me begin my rantings
and Mike Coovert for letting me keep at it! Special thanks also to Janine
Waclawski for her help over the years with everything from questions to content (most
often critiquing mine), and to Mary Zippo for always trying to save me from my own typos!
If, on the off chance, you have some final reactions, comments or words of wisdom to
impart, please e-mail them to me at AllanHC96@aol.com.
Or send by mail to W. Warner Burke Associates Inc., 201 Wolfs Lane, Pelham, NY, 10803,
phone (914) 738-0080, fax (914) 738-1059. Thanks to everyone else for reading.
References
Adams, S. (1997). The Dilbert future: Thriving on stupidity in the 21st
century. New York, NY: Harper Business.
McCarty, R. (1998). APA launches decade of behavior. Psychological Science Agenda,
11(1), 1.
Biographies
Michael A. Campion is a Professor of Management at Purdue University.
Previous industrial experience includes 4 years each at IBM and Weyerhaeuser Company. He
has an M.S. and Ph.D. in I-O psychology. He has over 50 articles in scientific and
professional journals, and has given over 50 presentations at professional meetings on
such topics as interviewing, teams, work design, testing, training, turnover, promotion,
and motivation. He is past editor of Personnel Psychology and past president of
SIOP. He is an active consultant with a wide range of private and public sector
organizations on a broad variety of topics. [campionm@mgmt.purdue.edu]
Carl P. Maertz is a doctoral candidate in OBHR at Purdue University,
School of Management. This fall he will be an assistant professor at Mississippi State
University, School of Management. His specific interests are in turnover and international
research. [Carl_Maertz@mgmt.purdue.edu]
Frederick P. Morgeson is a doctoral candidate in I-O psychology at
Purdue University. Fred spent several years in industry prior to attending Purdue and has
worked as an organizational consultant on a variety of organizational assessment,
selection, and job analysis projects. His research interests revolve around leadership,
team processes, job analysis, and philosophy of science issues.
[morgeson@psyclops.psych.purdue.edu]
Kevin Murphy is a Professor of Psychology at Colorado State University.
He received his Ph.D. (1979) from Pennsylvania State University, and has served on the
faculties of Rice University and New York University, and as a visiting researcher at
University of California, Berkeley, University of Stockholm and the Navy Personnel
Research and Development Center. He serves as President of SIOP and is the Editor of Journal
of Applied Psychology. He is a member of the editorial boards of Human Performance,
Human Resource Management Review, and International Journal of Selection and
Assessment. He has published several books and papers in the areas of performance
appraisal, psychological testing, and personnel selection. [krmurphy@lamar.colostate.edu]
Deniz S. Ones is an Assistant Professor in the Department of Psychology
of the University of Minnesota, where she holds the Hellervik Professorship in I-O
Psychology. Chockalingam (Vish) Viswesvaran is an assistant professor in the
Department of Psychology of Florida International University. Both Dr. Ones and Dr.
Viswesvaran received their Ph.D.s from the University of Iowa in 1993 under the direction
of Dr. Frank Schmidt. Drs. Ones and Viswesvaran have both won the S. Rains Wallace
Dissertation award (1994 and 1995, respectively) and the McCormick Early Career
Contributions Award (1998) from SIOP. Between the two of them, they have published over 50
articles in the areas of integrity testing, personality measurement, job performance,
counterproductive behaviors at work, as well as methodology pieces. Their collaborations
in these areas continue. [Deniz.S.Ones-1@tc.umn.edu] [VISH@servax.fiu.edu]
Vicki V. Vandaveer is President and Founder of The Vandaveer Group,
Inc., a human resources management consulting firm based in Houston, and an Adjunct
Professor of Psychology at University of Houston and Rice University. Her clients are
primarily large companies in the consumer products, pharmaceutical, personal computers,
telecommunications, oil and gas, engineering and construction, banking, and retail
industries; academic health care institutions; and professional service firms. Her
practice is primarily in the areas of organization effectiveness analysis, planning, and
intervention; executive team development and conflict resolution; executive selection and
development; and leader succession planning. Dr. Vandaveer earned her Ph.D. in I-O
psychology in 1981 from the University of Houston. She is a Fellow of APA and SIOP and
currently chairs APAs College of Professional Psychology. [VVandaveer@compuserve.com]
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