LEC Workshop Facilitators

Lynn is the Head of the Center of Expertise and Chief Scientist at BTS, where she drives the development and expansion of the US assessment practice, specializing in individual and group assessment for talent optimization.

With over 30 years of experience, Lynn has successfully addressed talent management challenges for notable organizations including Salesforce, Pfizer, Edward Jones, UBS, Merck Pharmaceuticals, Interpublic Group, Fifth Third Bank, and Catalent. Her work in high-tech leadership assessment, blended leadership development, and large-scale selection processes has garnered awards from Brandon Hall and IPAAC.

Lynn has presented at conferences and organizations such as SIOP, National Academy of Sciences, International Congress on Assessment Centers, Leading Edge Consortium, The Assessment Center Study Group, and NJOD. She authored a chapter on Assessment Centers for the Handbook of Adult Learning and contributed to the revision of Guidelines and Ethical Considerations for Assessment Center Operations published in the Journal of Management.

Before joining BTS, Lynn was a partner at SH&A/Fenestra, acquired by BTS in 2014. She also held positions as a Project Manager at HR Strategies and was involved in the startup of Applied Psychological Techniques (APT). Lynn's professional background also includes roles at Citibank, Avon, and AT&T.

Sertrice Grice, MS, is Co-Owner & Chief Consulting Officer of Mattingly Solutions, a woman-owned diversity, equity, and inclusion (DEI) consulting firm. Co-Author of Inclusalytics, How Diversity, Equity, and Inclusion Leaders Use Data to Drive Their Work, Sertrice is passionate about helping organizations use metrics to create data-driven DEI strategies that drive meaningful change. Some of her clients include, the  National Association of Women Business Owners (NAWBO), Koppers, and American Humane. Sertrice serves clients though DEI executive advising, DEI measurement consulting, and building/delivering inclusive behavioral change solutions. She is also a DEI thought leader and a sought after public speaker. In addition to working with clients, Sertrice makes time to give back to the community. She is the Vice-Chair of the board for Blacks in I/O, on the Board of Directors for Lucy Daniels Center,  Board of Advisors for GoBe Kids, and the Radford University IO program Board of Advisors. She also volunteers for national organizations including the Society for Industrial and Organizational Psychology and Alpha Sigma Alpha Sorority. Sertrice received her B.S. in Psychology from Emporia State University and her M.S. in Industrial Organizational Psychology from Radford University. She is currently located in Raleigh, North Carolina.

As a Partner Emeritus in the Assessment Practice at BTS, Sandra’s focus is on thought leadership on high potential assessment and development, strategic succession planning, development and expansion of the global assessment practice as well as innovation in technology-enhanced assessment and development centers. Prior to BTS, Sandra was President and CEO of Fenestra, Inc., a leading provider of global talent management and technology solutions acquired by BTS in 2014. Sandra brings extensive experience in strategic succession management, executive coaching of senior and C-suite leaders, individual and group assessment for development and selection, leadership competency studies, enhanced 360° feedback design, assessment and feedback delivery, and developmental action planning.

Sandra has over 30 years of experience as a consultant and executive coach to individuals and Fortune 500 companies and other organizations, including Edward Jones, Bank of America, Merrill Lynch, General Electric, UBS, New York Life Insurance, Kellogg’s, Merck Pharmaceuticals, Interpublic Group, Anthem, Mercer, RedHat, MetLife, Siemens, Verizon and others.

Sandra has served as an international keynote speaker and presents extensively at professional conferences on technology-enhanced assessment, executive coaching, assessment and development techniques, professional development and career success.

Sandra has also taught executive MBA courses on Assessment and Development at the Zicklin School of Business/Baruch College in Singapore and was an Adjunct Professor at New York University.

Martha E. Hennen, Ph.D. is a Personnel Psychologist with a large federal financial regulator based in Washington, D.C.  Dr. Hennen conducts research to analyze and understand the aspects of workplace experience for different employee groups that may facilitate or impede individual and organizational performance.  Her current areas of focus are employee engagement and retention. She previously held roles focused on diversity, equity, and inclusion, leading data analytics and barrier analysis functions.

Earlier in her career, Dr. Hennen served in talent management, assessment, and human capital analytic roles in large federal agencies across sectors. Dr. Hennen has served in a variety of roles across the government analyzing, developing, and evaluating human resource programs. She is regularly called upon to share her expertise in applying psychological science to human resources programs in government.

Dr. Hennen is a licensed Applied Psychologist and a member of local and national networking organizations in the field, including the International Personnel Assessment Council (IPAC), Society for Industrial and Organizational Psychology (SIOP), and of the American Psychological Association.  She holds a Master's degree and Ph.D. from the University of Connecticut. In her spare time, she sings in a local choir and volunteers at the Fairfax County Public Library.

Matt Paese is Senior Vice President of Executive Services for DDI. Matt is a globally recognized author, CEO coach, C-suite consultant, keynote speaker, and pioneer of many of today’s leading approaches for helping leaders succeed at the top. He is the lead author of Leaders Ready Now: Accelerating Growth in a Faster World (2016) and co-author of its award-winning predecessor, Grow Your Own Leaders (2002), which have shaped over two decades of impact in growing leaders into skilled enterprise executives. Matt has advised thousands of CEOs, senior teams, boards and C-suite executives in more than 20 countries across the world. He is sought-after for his expertise in CEO succession and onboarding, senior team effectiveness, board effectiveness, and executive succession and development. Matt has been and active member of SIOP and the APA since 1991.

Dr. Doug Reynolds is Executive Vice President at Development Dimensions International (DDI), where his team develops and implements software-based assessment and learning products in Fortune 500 companies. In this role, Doug is an advisor, author, coach, and specialist in the use of people data to enhance leadership performance and reduce corporate risk. His consulting work focuses on the deployment of technology–based behavioral simulations used for executive and leadership evaluation. Doug has published and presented frequently on topics related to the intersection of organizational psychology and technology. He co-edited Talent Assessment: Embracing Innovation and Mitigating Risk in the Digital Age (2023), Next Generation Technology-Enhanced Assessment (2018), and the Handbook of Workplace Assessment (2010), and coauthored Online Recruiting and Selection (2009). He is a Past President of the Society for Industrial and Organizational Psychology (2012-2013) and recipient of SIOP’s Distinguished Professional Contributions Award.

Abstract

An Assessment Practitioner's Guide to International Data Privacy Compliance

Privacy rules have evolved quickly over the past decade, and organizations have been scrambling to react. Designing assessment applications for compliance can be particularly challenging. This presentation will share one practitioner's journey through the challenges. No legal advice will be given, but the presenter will do his best to make sense of the labyrinth of rules that we now face.

Dave Schmidt, Ph.D. is an Industrial and Organizational Psychologist who joined DCI Consulting’s Employment & Litigation Services Division in 2019 as a Principal Consultant. Dave consults with organizations on topics such as selection, validation strategies, legal defensibility, and the appropriate use of technology and data. Dave has over 25 years of experience and expertise in test and assessment development, data quality and integrity, and research methods. This is coupled with a strong technical foundation in analytics, statistics, and psychometrics. Dave has extensive experience conducting independent expert reviews and audits of a wide range of selection tools (ranging from traditional methods to automated employment decision tools enabled by artificial intelligence/machine learning) to evaluate adherence to legal and professional standards, as well as relevant local laws. Dave recently served as a member of the Institute for Workplace Equality’s Technical Advisory Committee (TAC) on artificial intelligence in employment decision making (2022). Dave also regularly writes DCI blogs related to recent laws and happenings on the use of artificial intelligence in employee selection.

Prior to DCI, Dave spent 11 years at Development Dimensions International, and 11 years at Aon Consulting. In these roles, Dave played a critical role in developing and shaping standard consulting best practices related to a wide range of areas including, but not limited to, legal defensibility, job analysis and validation strategies, test and assessment development, analytics and data integrity, and statistical and psychometric analyses. In his career, Dave has served as a consultant or technical advisor on hundreds of client projects spanning a wide range of industries, job types, and job levels. Dave received his Master’s and Ph.D. from Iowa State University.

Tracey L. Tafero, Ph.D. is a Senior Manager on the Global Hiring Science team at Amazon where she has been working for the past five years. In her role at Amazon, she manages a team of I/O professionals and machine learning scientists who develop and implement selection assessments, conduct research, and work with internal customers to optimize processes that support hiring. In this role, Tracey serves as an expert in designing, validating, and implementing selection tools that are effective, efficient, fair, and legally defensible, including tools utilizing machine learning. Prior to joining Amazon, Tracey worked with Select International for 14 years where she served in a number of consulting roles, culminating in her role as the Director of Consulting Services, in which she led the consulting department and served on the executive leadership team.

Tracey received her Bachelor’s Degree from the Pennsylvania State University and her Master’s Degree and Ph.D. in Industrial/Organizational Psychology from Clemson University. Tracey regularly conducts research within the field, presenting at various professional conferences, as well as co-authoring book chapters and journal articles.

Dr. Charlene Zhang is a Research Scientist in the Global Hiring Science team at Amazon. She applies her expertise in personnel selection to developing, implementing, and evaluating hiring assessments. She has presented and published on topics including selection methods such as biodata and situational judgment tests, research methods, and psychometrics. Her research work with regards to the validity-diversity dilemma has 1) examined and applied Pareto-optimization strategies, 2) viewed it through the educational lens via medical school admissions, 3) explored multiple criteria problems for non-traditional outcomes, and 4) assessed the impact of updated validities from recent research on the tradeoff. She received her Ph.D. in Industrial/Organizational Psychology from the University of Minnesota.