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Workshop 9

The Incredible Shrinking Training Program & Other Adult Learning Trends
 
Presenters:      Saul Carliner, PhD, CTDP, Associate Professor, Concordia University
Marc Grainger, Credit Suisse
 
Coordinator:    LeAnne Bennett, Credit Suisse AG
 
While the amount of work-related information is exponentially increasing, the time and resources available to learn it is steadily decreasing. Week-long courses are condensed to a few days. Two- and three-day workshops have become a series of webinars. Day-long update classes have become  lunch-and-learn sessions. Training and development professionals are increasingly being challenged to deliver needed training in more abbreviated formats. 
 
This session explores the economic, organizational and technological forces driving this trend. Presenters will review the applications of cognitive and educational psychology that allow training professionals to confidently address these trends and will share examples of ways that organizations are adapting their programs to this new training context. The presenters will use a combination of formal presentations, case studies, and interactive activities to facilitate learning.
 
This workshop is designed to help participants:

1. Discuss and compare experiences regarding the forces behind this shrinking program trend
2. Use coaching, blended and informal learning, and performance support to transfer learning into workplace performance
3. Apply information on how several organizations have successfully “shrunk” their training programs
 
 
Target Audience: Training and Development Professionals (internal training professionals, external training consultants) responsible for developing knowledge, skill and ability training at all levels (5 or more years of experience).
 
Saul Carliner is an associate professor with the graduate program in Educational Technology at Concordia University in Montreal. His research focuses on the design of learning and communication programs for the workplace, and the management of groups that produce those materials. Also an industry consultant, he has provided strategic planning and evaluation services and workshops to organizations like Alltel Wireless, Bell Canada, Bronx Zoo, IBM, Microsoft, Montreal Holocaust Memorial Centre, ST Microelectronics, and several U.S. and Canadian government agencies. Among his eight books is the upcoming Informal Learning Basics (ASTD Press). He is a board member and chair of the certification steering committee for the Canadian Society for Training and Development, past research fellow of ASTD, fellow and past international president of the Society for Technical Communication.
 
Marc Grainger is a director at Credit Suisse, and is responsible for all learning and development activity supporting the Asset Management and Investment Banking divisions of Credit Suisse globally. Prior to joining Credit Suisse in May 2008, Marc was a learning and leadership development executive at Bank of America, with responsibility for all learning solutions for the Global Corporate & Investment Banking, Finance and Human Resources lines of business. Marc spent the early part of his career at Accenture, where he was involved in several significant learning outsourcing deals within the financial services industry. Marc received a BSc in banking and finance from Loughborough University, United Kingdom.