81. Panel Discussion: Saturday, 8:00 9:50
Grande Ballroom A (E)
A Critical Examination of Zero-Tolerance Policies in the
Workplace
In the wake of costly sexual harassment scandals and
recent Supreme Court decisions, the concept of zero tolerance has been widely
advocated. Yet, little is known
about its effectiveness or liabilities. This
interdisciplinary panel takes a critical view of zero tolerance and explores
other strategies for effectively ending and preventing workplace sexual
harassment and discrimination.
Margaret S. Stockdale, Southern Illinois
UniversityCarbondale, Chair
Susan Bisom-Rapp, Thomas Jefferson School of Law, Panelist
Jane Goodman-Delahunty, U.S. Equal Opportunity
Commission, Panelist
Barbara A. Gutek, University of Arizona, Panelist
Freada Klein, Klein and Associates, Panelist
Maureen OConnor, John Jay College of Criminal
Justice, Panelist
82. Symposium: Saturday, 8:00 9:50
Grande Ballroom B (E)
Leaders of Diverse Work Groups: Understanding the Challenges
and Exploring Strategies for Success
Current research findings will be presented that highlight
four major challenges facing leaders of diverse work groups: managing
perceptions of diversity initiatives, managing cultural differences in work
groups, developing
multicultural competence, and understanding leadership in different cultures.
Data-driven recommendations for overcoming such challenges will be
discussed.
Donna Chrobot-Mason, University of ColoradoDenver, Chair
Lori Anderson, Colorado State University,
George C. Thornton, Colorado State University, Jeanette N. Cleveland, Pennsylvania State University, Support
for Affirmative Action Initiatives among Diverse Groups: The Role of Ethnic
Identity
Eugene F. Stone-Romero, University of Central Florida,
Dianna L. Stone, University of Central Florida, Eduardo Salas, University of Central Florida,
Mark Hartman, University of Central Florida, Elizabeth J. Muniz, University of Central Florida, Differences
in the Work-Related Values and Behaviors of Hispanic-Americans and
Anglo-Americans
Donna Chrobot-Mason, University of ColoradoDenver, Developing
Multicultural Competence to Improve Cross-Race Work Relationships
Melenie J. Lankau, University of Georgia,
Beth G. Chung, San Diego State University, A
Comparison of American and International Prototypes of Successful Managers
Robert L. Dipboye, Rice University, Discussant
Bernardo M. Ferdman, California School of Professional
Psychology, Discussant
83. Symposium: Saturday, 8:00 9:50
Harbor Island I (E)
Expanding Turnover Research: Exploring Individual, Group,
and Organizational Linkages
The record high employment level and booming economy are
putting increased pressure on organizations to retain their employees.
New lines of research on turnover and retention are presented from
several vantage points: individual, group, and organizational levels.
While bridging across these levels, issues relevant to both theory and
practice are represented.
James D. Westaby, Columbia University Teachers College, Co-Chair
Wendy L. Richman-Hirsch, William M. Mercer, Inc., Co-Chair
Thomas W. Lee, University of Washington,
Terence R. Mitchell, University of Washington, Why
People Stay: More on Job Embeddedness
Alain R. Salamin, University of Lausanne,
Peter W. Hom, Arizona State University, Cross-Cultural Test of the Curvilinear Performance-Turnover
Relationship: The Case of Swiss Bank Personnel
James D. Westaby, Columbia University Teachers College,
John M. Perez, Columbia University, Using
Accessible Reason Constructs to Gain New Insight into Turnover Processes
Naomi G. Dyer, University of Maryland,
William P. Sipe, University of Maryland,
Luis F. Parra, William M. Mercer, Inc., Richard A. Guzzo, William M. Mercer, Inc., Dynamics
of Diversity: Consequences of the Changing Composition of Workgroups on Turnover
Douglas W. Dwyer, William M. Mercer, Inc.,
Wendy L. Richman-Hirsch, William M. Mercer, Inc., Stefan Gaertner, William M. Mercer, Inc., Making
the Business Case: The Impact of Turnover and Intent to Quit on
Business Performance
Joseph G. Ross, University of Colorado, Discussant
84. Symposium: Saturday, 8:00 9:20
Harbor Island II (E)
Integrating Image and Fit in Applicant Attraction Research
The likelihood that an individual will apply to an
organization is related to the overall image that the potential applicant holds
of the company and the compatibility between the individual and organization
(P-O fit). This symposium contributes to applicant attraction research by
integrating P-O fit and various conceptualizations of image.
Jerel Slaughter, Louisiana State University, Chair
Cynthia Kay Stevens, University of Maryland,
Lisa Dragoni, University of Maryland,
Christopher Collins, Cornell University, Familiarity, Organizational
Images, and Perceived Fit as Antecedents to the Application Decisions of New
Graduates
Jerel Slaughter, Louisiana State University,
Michael Zickar, Bowling Green State University, Scott Highhouse, Bowling Green State University,
David Mohr, Bowling Green State University,
Derek A. Steinbrenner, Cambria Consulting, Jimmie K. OConnor, Bowling Green State
University, Personality Trait Inferences About Organizations: Development of a
Measure and Tests of the Congruence Hypothesis
Christine Scheu, Michigan State University,
Ann Marie Ryan, Michigan State University, Achieving
Recruitment Goals: Applying What We Know About Person-Organization Fit Across a
Range of Recruitment Image
Annelies Van Vianen, University of Amsterdam,
Agneta H. Fischer, University of Amsterdam, Person-Culture
Fit: Attractiveness of Top Management Positions for Women
Daniel M. Cable, University of North Carolina, Discussant
Michele E. A. Jayne, Ford Motor Company, Discussant
85. Practitioner Forum: Saturday, 8:00 9:20
Harbor Island III (E)
Is There a Role for Strategic Evaluation in I-O
Interventions?
Strategic evaluation assesses the effectiveness and
utility of organizational programs against business strategy and desired
outcomes. This practitioner forum is designed to share the nature and value of
strategic evaluation with I-O practitioners, arguing that evaluation of this
type is beneficial and essential
to I-O psychology. Discussant Michael Campion will respond in what we
expect to be an enlightening exchange of ideas.
Jennifer W. Martineau, Center for Creative Leadership, Chair
Dale S. Rose, 3D Group, If We Dont Evaluate Our Work,
Who Will?
Jennifer W. Martineau,
Center for Creative Leadership, Value
Added: Evaluations Contribution to I-O Interventions
Jeanne Carsten, Chase Manhattan Bank, Realizing
the Benefits of Strategic Evaluation in the New Economy
Steven D. Jones, Middle Tennessee State University, Translating
Business Strategy into Performance Measures: A Tool or an Evaluation?
Michael A. Campion, Purdue University, Discussant
86. Symposium: Saturday, 8:00 9:50
Marina 2 (E)
Modern Analytic Techniques in the Study of 360-Degree
Performance Ratings
Sophisticated methods are increasingly being used to
evaluate the psychometric properties of 360-degree performance ratings. This symposium will
demonstrate the use of IRT, CFA, and RWG to elucidate rater and source effects;
IRT sampling requirements; and how Differential Item Functioning may be expected
due to contextual complexity.
Robert B. Kaiser, Kaplan DeVries Inc., Co-Chair
S. Bartholomew Craig, Kaplan DeVries Inc., Co-Chair
James M. LeBreton, University of TennesseeKnoxville,
Jennifer R. D. Burgess, University of TennesseeKnoxville, E. Kate Atchley, University of
TennesseeKnoxville, Robert
B. Kaiser, Kaplan DeVries Inc.,
Lawrence R. James, University of TennesseeKnoxville, True
or False?: Different Sources of Performance Ratings Dont Agree
Rachel S. Tears, Auburn University,
Ryan Shaemus OLeary, Auburn University, Jeffrey D. Facteau, Auburn University, Do Rating Sources Matter?
A Replication of Mount, Judge, Scullen, Sytsma, and Hezlett (1998)
Michael A. Barr, Illinois Institute of Technology,
Nambury S. Raju, Illinois Institute of Technology, IRT-Based
Assessments of Rater Effects in Multiple Source Feedback Instruments
S. Bartholomew Craig, Kaplan DeVries Inc.,
Robert B. Kaiser, Kaplan DeVries Inc., Violating
the Independent Observations Assumption in IRT-Based Analyses of 360-Degree
Instruments: Can We Get Away With It?
Jim Penny, Center for Creative Leadership, DIF
as a Natural Consequence: Maybe Some Clouds Do Have a
Silver Lining
Francis J. Yammarino, SUNYBinghamton, Discussant
87. Symposium: Saturday, 8:00 9:50
Marina 5 (E)
Person Perception in Organizations: The Heart and Mind of I-O
Psychology
Person perception is the heart of many I-O
psychology-based organizational processes. Presenters offer a model of person perception and then explore
issues of social cognition and interpersonal judgment in employment interviews,
assessment centers, promotion decisions, and executive coaching. Methods for
enhancing interpersonal judgment in organizations are discussed.
Manuel London, SUNYStony Brook, Chair
Richard J. Klimoski, George Mason University,
Lisa M. Donahue, George Mason University, Person
Perception in Organizations: Basic Theory and Research
Charles K. Parsons, Georgia Tech, Robert C. Liden, University of
IllinoisChicago, Talya
N. Bauer, Portland State University, Person
Perception in Employment Interviews
Valerie Sessa, Center for Creative Leadership, Perceptual
Processes in Promotion Decisions
Paul R. Sackett, University of Minnesota,
Kathleen Tuzinski, University of Minnesota, The
Role of Dimensions and Exercises in Assessment Centers
James W. Smither, LaSalle University,
Susanne P. Reilly, Right-Manus Consulting, Person
Perception in
Executive Coaching Relationships
Milton D. Hakel, Bowling Green State University, Discussant
88. Symposium: Saturday, 8:00 9:50
Marina 6 (E)
Understanding EmployeeOrganization Relationships:
Exchange Processes, Violation, and Psychological Contracts
The past decade has seen a growing interest in
understanding the changing employment relationship. This symposium presents new research addressing the
measurement of exchange processes, factors underlying the development of
employeeorganization exchanges, the effects of exchanges, and the impact of
failure of organizations and employees to fulfill their obligations.
Lois E. Tetrick, University of Houston, Co-Chair
Lynn M. Shore, Georgia State University, Co-Chair
Lynn M. Shore, Georgia State University,
Lois E. Tetrick, University of Houston,
Sandy J. Wayne, University of Illinois at Chicago,
William H. Bommer, Georgia State University, The
Role of Social and Economic
Exchanges Between Employees and Organizations
Neta Moye, University of Maryland, Kathryn M. Bartol, University of
Maryland, Re-Framing the Psychological Contract: Social Exchange-Based Dimensions
and Their Relationship to Identification and Performance
Lois E. Tetrick, University of Houston,
Lynn M. Shore, Georgia State University,
William H. Bommer, Georgia State University, Sandy J. Wayne, University of
IllinoisChicago, Effects of Perceptions of Employers Failure to Keep their Promises:
An Application of ELVN-P
Kyle Lewis, University of TexasAustin,
M. Susan Taylor, University of Maryland, Reciprocity
from the Organizations Side: How Manager-Agents React to Employee
Psychological Contract Breach
Denise M. Rousseau, Carnegie Mellon University, Discussant
89. Symposium: Saturday, 8:00 9:50
Spinnaker (E)
Soft Factors in a Soft Area: Emotions in Service Encounters
We assume that service encounters are mainly driven by
emotions and therefore will ask: Which emotions matter in different service
environments? How emotions are
exchanged in service-providerclient-interactions? How can we explain the
(un-)pleasantness of the power dimension? What is the relationship between
managers personalities and service atmosphere?
Avraham N. Kluger, Hebrew UniversityJerusalem, Chair
Michael Frese, University of GiessenGermany, Chair
Avraham N. Kluger, Hebrew UniversityJerusalem,
Anat Rafaeli, TechnionIsrael Institute of Technology, Can
Happiness Be Bad for Business?
Angelo Giardini, University of GiessenGermany,
Michael Frese, University of GiessenGermany, Affective
Complementarity in Service Interactions
Varda Wasserman, Hebrew UniversityJerusalem,
Avraham N. Kluger, Hebrew UniversityJerusalem, Power-Related
Emotions Expressed Towards Aesthetics of Service Organizations
Seth Hayes, University of Maryland,
Mina Huang, University of Maryland,
Amy N. Salvaggio, University of Maryland, Benjamin Schneider, University of Maryland, Manager
Personality and Climate for Service
David E. Bowen, Thunderbird, Discussant
90. Panel Discussion: Saturday, 8:00 9:50
Bel Aire Ballroom North
(W)
I-O Psychologists in Organizations: Making a Difference,
Gaining Respect
Is it true that I-O psychologists dont get no
respect? This panel will examine ways in which I-O psychologists can gain
influence and respect as practitioners in a variety of organizations, private
and public, without losing their I-O identity.
Implications for education and training will be included.
Lynn R. Offermann, George Washington University, Chair
Marilyn K. Gowing, U.S. Office of Personnel Management, Panelist
Laurie A. Broedling, LB Organizational Consulting, Panelist
Jeffrey J. McHenry, Microsoft Corporation, Panelist
Mirian M. Graddick-Weir, AT&T, Panelist
Irwin L. Goldstein, University of Maryland, Panelist
91. Symposium: Saturday, 8:30 9:50
Grande Ballroom C (E)
Stress, Integrated Health and Well-Being in a Global Work
Context
This symposium extends psychologys concern for stress,
health, and well-being. Four
presentations consider new research on the happy/productive worker, a Mind-Body
Disequilibrium (MBD) homeopathic model of integrated health, the benefits of
organizational commitment on worker health, and offers guidelines for stress and
coping in a global work context.
James Campbell Quick, University of Texas at
Arlington/U.S. Air Force Reserve, Co-Chair
Joanne H. Gavin, University of Texas at Arlington,
Thomas A. Wright, University of NevadaReno,
Laurie G. Larwood, University of NevadaReno, A
Further Look at the Happy/Productive Worker Thesis
W. John Diamond, Triad Medical Center, The
Contribution of the Workplace to Mind/Body Dysfunction
Russell S. Cropanzano, Colorado State University,
J. Ragan Ward, Colorado State University, Patricia A. Aloise-Young, Colorado State University, Organizational
Commitment, Worker Health, and Life Satisfaction: An Identity Theory Approach
Rabi S. Bhagat,
University of Memphis, Stress
and Health in Organizational Contexts: An International Perspective
92. Panel Discussion: Saturday, 8:30 9:50
Seabreeze (E)
Going Postal: The Truth About Violence in the Postal
Service
A comprehensive,
independent study of violence in the U.S. Postal Service and USPSs efforts to
prevent violence and improve the work environment are presented. The discussion
addresses the most extensive examination of workplace violence ever conducted,
as well as an innovative dispute resolution process in
the United States second largest
employer.
Richard D. Arvey, University of Minnesota, Chair
Naomi Goldstein, U.S. Postal Service, Panelist
Laree Martin, U.S. Postal Service, Panelist
Suzanne Milton, U.S. Postal Service, Panelist
Ann M. Quigley, U.S. Postal Service, Panelist
93. Poster Session: Saturday, 8:30 9:50
Exhibit Hall (E)
Teams, Leadership, and Conflict
The Conflict Dynamics Profile: A Multirater Behavioral
Measure Of Conflict
Mark H. Davis, Eckerd College
Sal Capobianco, Eckerd College
Linda A. Kraus, Certified Mediator
This paper describes a new multi-rater instrument for
measuring conflict behaviorthe Conflict Dynamics Profile (CDP).
Unlike existing style-based measures, the CDP focuses on 15 specific,
concrete behavioral responses to conflict.
Evidence is presented which supports both the reliability and validity of
the instrument.
The Influence of the Temporal Nature of Relationship
Development on LMX, OCBs, and Performance
Michael Hepperlen, University of NebraskaOmaha
Roni Reiter-Palmon, University of NebraskaOmaha
Despite recent growing interest in leader-member exchange
(LMX) theory, few researchers have examined the underlying processes involved in
LMX development. The present field study examined the temporal nature of relationship development and its
interrelationship with LMX, OCBs, leader-member similarity,
and both subjective and objective performance assessment.
Best of Both Worlds: Quantitative and Qualitative Approaches
to Assessing Breach and Retaliation
Sandra Rever-Moriyama, SMED International/University of
Calgary
Jean Wallace, University of Calgary
This paper discusses the advantages to using the
retrospective report method and combining quantitative and qualitative
approaches to assessing psychological contract breach and retaliatory behaviors.
The results suggest that participant responses differ significantly
depending on which method is used. The
methodological implications of these results are discussed.
Should I Stay or Should I Go? Predicting Team Viability
Mahmut Bayazit, Cornell University
Elizabeth A. M. Mannix, Cornell University
Teams with low relationship conflict, high efficacy, and
high performance are found to have high team
viability. The interaction hypothesis that team members may be willing to
tolerate relationship conflict if they perceive high team efficacy is not
supported. Implications for research and practice are discussed.
The Influence of Impression Management on Organizational
Outcomes: A Meta-Analysis
Nhung T. Nguyen, Virginia Commonwealth University
Michael A. McDaniel, Work Skills First, Inc.
A meta-analytic investigation on 69 correlation
coefficients across 8,650 people revealed a
moderate positive effect for impression management across organizational
outcomes: performance rating, promotability, supervisor liking, peer liking,
interview rating, and Leader-Member-Exchange quality. However, the effect was
moderated by specific impression management tactics used as well as specific
organizational outcome.
Airline Employee Satisfaction and Airport Station Performance
Delbert M. Nebeker, Alliant University
Hamady D. Diallo, Alliant University
Agnieszka M. Czekajewski, Alliant University
Philipp D. Werenfels, Alliant University
Bernardo M. Ferdman, Alliant University
Licia Busso, Alliant University
Satisfaction data from
12,842 airline employees at 60 airport stations was used to explore the
relationship between station satisfaction levels and airport station
performance. Results indicate that
employee satisfaction is related to performance and that traffic volume and
employee affective commitment interacts in determining customer satisfaction.
Assessing General Attitudes about Workgroups:
Scale Development and Validation
Rebecca A. Henry, Purdue University
Tatana Olson, Purdue University
This research summarizes the development of a measure of
general attitudes about working in groups.
Three dimensions are theorized, each reflecting a distinct potential
benefit of working collaboratively (intrinsic, task, and social benefits).
Results from two studies support this conceptualization and provide good
evidence of the scales construct validity.
A Meta-Analytic Investigation of the Relationship Between
Individual Differences and Leader Effectiveness
Robyn Maldegen Youngjohn, Texas A&M University
David J. Woehr, University of TennesseeKnoxville
This meta-analysis investigated the relationship between
individual differences and leader effectiveness. It found individual characteristics differentially predicted
leader effectiveness with correlations ranging from .1271.
The variables most highly correlated with leader effectiveness were
charisma, management skills, decision making, and dominance.
Leader level and the type of criterion measure used were found to
moderate the relationship between individual characteristics and leader
effectiveness.
Applying Social Cognitive Theory to Leadership: A New
Paradigm
Michael J. McCormick, University of HoustonClear Lake
David J. Woehr, University of TennesseeKnoxville
The relationship between leader self-confidence and
leadership success has long been noted. Yet,
absent from the literature is a theoretical explanation.
A new leadership paradigm is proposed based on Banduras (1986) social
cognitive theory that can explain this relationship.
Implications for leadership research are discussed.
Need for Cognition as an Intrinsic Motivator in Collective
Performance
Brian N. Smith, Virginia Commonwealth University
Michael J. Markus, Virginia Commonwealth University
Natalie A. Kerr, Virginia Commonwealth University
Mark F. Stasson, Virginia Commonwealth University
The present study examined whether need for cognition
moderates social loafing effects. As predicted, high need for cognition
individuals did not engage in social loafing on a cognitively engaging task.
Low need for cognition individuals, on the other hand, performed
significantly better in the coactive than in the collective condition.
The Interactive Effects of Pro-Political Behavior and
Politics Perceptions
Wayne Hochwarter, University of Alabama
It was hypothesized that political behavior and perceived
politics would interact such that those who reported greater use of these
tactics would be more satisfied and committed when work environments were viewed
as political in nature. Data
gathered from 131 police officers provided strong support for this hypothesis.
Predicting Supervisor Support for Empowered Work Teams
Madeline Wu, University of Western Australia
John Cordery, University of Western Australia
David Morrison, University of Western Australia
The relative efficacy of the theories of reasoned action
and planned behavior (two versions) were assessed
in explaining and predicting supervisor intentions in facilitating employee
empowerment. Data from 502 supervisors
indicated that the second version of the theory of planned behavior provided the
best fit to the data.
Effects of Cognitive Ability, Self-Monitoring,
and Emotional Intelligence on Performance
Sophia Cho, Pennsylvania State University
Previous research has demonstrated that cognitive ability
and personality differentially predict task and contextual performance.
The current study examined self-monitoring and emotional intelligence as
predictors of contextual performance. Results
indicated that cognitive ability predicted task performance and emotional
intelligence predicted contextual performance; self-monitoring did not predict
contextual performance.
Disentangling Sources of Egocentric Bias in Negotiation
Robert D. Yonker, University of MissouriSt. Louis
Paul W. Paese, University of MissouriSt. Louis
This research disentangled the sources of the egocentric
bias in negotiation by improving upon the methodology of previous experiments.
Results indicated that, while judgments of a fair settlement point were
the most egocentric under conditions that allowed for selective encoding, these
conditions were not necessary for the bias to occur.
Restrictiveness and Effectiveness of Downward Influence
Tactics
Dimitri Liakhovitski, Mercer Delta
Consulting/International Survey Research
Scott J. Behson, Fairleigh Dickinson University
Two studies empirically tested a theoretical model of
downward influence tactics (ITs) effectiveness. The model states that ITs differ in the degree of their
restrictiveness. Perceived ITs
restrictiveness is expected to influence subordinates reactions (commitment,
mere compliance, or resistance) to their superiors influence attempts.
Overall, the data supported the model.
Pygmalion Effects Among Outreach Supervisors and Tutors:
Extending Gender and Ethnic Generalizability
Gloria Natanovich, Tel Aviv University
Dov Eden, Tel Aviv University
Randomly assigned supervisors were told that their
subordinates were ideally qualified; control supervisors were told nothing.
The experimental supervisors provided better leadership and experimental
subordinates increased their self-efficacy.
Better performance among experimental subordinates confirmed the
Pygmalion hypothesis. These effects
were replicated in all four supervisor-subordinate gender combinations and among
Arab women.
An Experimental Study of Affect and Gender in Leader-Member
Exchange
Neal M. Ashkanasy, University of Queensland
Michael Newcombe, University of Queensland
Five hundred thirty-seven participants viewed videotapes
of leaders giving positive and negative feedback with congruent and incongruent
emotional expressions. Results
supported hypotheses that positive and message-congruent affect leads to higher
ratings of leader-member exchange quality.
When giving negative feedback
accompanied by negative affect, female leaders were rated lower than males.
The Acceptance of Femininity: Sex, Gender, Identification and
Leadership
Ronit Kark, University of Michigan
Boas Shamir, Hebrew University
Using carefully matched samples of bank managers,
differences between men and women managers in leadership styles, perceived
femininity and masculinity, and subordinates identification with
the manager were studied. Findings, showing that perceived femininity was
related to transformational leadership and subordinates identification, are
discussed as supporting the current thesis about the feminization of
management.
A Reexamination of Interrelationships Among
French and Ravens (1959) Power Bases
William C. Roedder, University of TennesseeKnoxville
James M. LeBreton, University of TennesseeKnoxville
Michael C. Rush, University of TennesseeKnoxville
French and Ravens (1959) taxonomy of reward, coercive,
legitimate, expert, and reverent power represents one of the most popular
frameworks of power. The current study examines the relationships of these five
power bases with one another. Results are discussed regarding alterations made
to the original French and Raven (1959) concepts.
Towards a New Model of Perceptions of Intergroup Resource
Allocation During Organizational Change
Malgorzata Tluchowska, University of Queensland
Victor J. Callan, University of Queensland
Cynthia Gallois, University of Queensland
The project examines the role group processes play in
predicting judgments of intergroup resource allocation during organizational
change. A model integrating two
frameworks (the social identity theory and the behavioral interaction model) was
tested. Results revealed evidence
for the greater relative importance of intergroup versus intra-group processes
in explaining in-group bias.
Entrepreneurship and Leadership: Common Trends and Common
Threads
Robert P. Vecchio, University of Notre Dame
The continued treatment of entrepreneurship as a separate
area of study that is distinct from other broader domains (e.g., leadership and
interpersonal influence) is questioned. Reviews
of related research on personality, demographics, fit, and cognitive
framing/bias reveal mixed findings and a lack of sufficient evidence to warrant
a distinctly different view of entrepreneurship.
Instead, a recognition of common trends and common threads of thought is encouraged. Finally, a model is proposed that integrates
both process issues and level issues in explaining differential effectiveness in
launching, managing, and exiting a new firm.
Effectiveness of Combining Classroom and Distance Learning
Modes for Executives
Jillian A. Peat, University of TennesseeKnoxville
Peter J. Dean, University of TennesseeKnoxville
Michael J. Stahl, University of TennesseeKnoxville
Dave L. Sylwester, University of TennesseeKnoxville
Research on executive education has generally focused on
comparing distance learning with traditional techniques.
Instead, this study examined the difference between using only
traditional classroom methods and using a combination of traditional and
distance techniques. The results indicated that it is beneficial to use multiple
modes of delivery in executive education.
Antecedents of Job-Related Behavior Within Path-Goal Theory
Michael A. Gillespie, University of South Florida
The effects of leadership style, task structure, and
subordinate LOC on job satisfaction and motivation to perform were examined.
Main effects were found for both job satisfaction and motivation to
perform for leadership style and LOC but not for task structure.
Convincingly significant interactions
were not obtained.
Techniques for Reducing Errors: Redundancy and Division of
Labor
Ira T. Kaplan, Hofstra University
William Metlay, Hofstra University
Deborah A. Shurberg, Hofstra University
Organizations commonly
employ redundant observers to reduce errors.
However, the present experiment found that dividing a monitoring task
among three observers, with no redundancy, yielded a higher detection
probability than assigning the task to three redundant observers.
Visual search and redundancy models were used to explain the results.
Comparing Outcomes to Hybrid Forms of Dispute Resolution
Procedures
Donald Conlon, Michigan State University
Henry Moon, Michigan State University
K. Yee Ng, Michigan State University
This study compared two hybrid dispute resolution
procedures: mediation-arbitration and arbitration-mediation.
Our results demonstrate that more mediated settlements occurred under
arbitration-mediation, but the time taken to settle the dispute was shorter for
mediation-arbitration. Also, disputants rated process control more favorably for
mediation-arbitration, but rated informational justice more favorably for
arbitration-mediation.
Using Biodata to Assess Adaptability Related Constructs in
Leaders
Andrea S. Vincent, University of Oklahoma
Mary Shane Connelly, University of Oklahoma
Brian Decker, University of Oklahoma
Michael D. Mumford, University of Oklahoma
Jorge L. Mendoza, University of Oklahoma
Adaptability-related
constructs are assessed using rationally scaled biodata in a sample of 1,818
U.S. Army officers. A conceptual
structure of adaptability was tested in examining the reliability and validity
of these measures. Results suggest
that general adaptive capacity and emotional regulation are two adaptability
factors contributing to leader performance.
Empowerment at Work: The Role of Transformational
Leadership and Relationships to Work Outcomes
Kimberly Bishop Brossoit, Development Dimensions
International
Using theoretical frameworks proposed by Thomas and
Velthouse (1990) and Bass (1985), data collected from a Fortune 100
organization suggest that transformational leaders positively influence employee
cognitions of empowerment, which in turn translate into increased levels of
employee work satisfaction and to a lesser degree increased levels of employee
work effectiveness.
The Effects of Interdependence Efficacy on Group Goals and
Performance
Shannon Sowers, California State UniversitySan
Bernardino
Janelle Gilbert, California State UniversitySan
Bernardino
This research examined the effects of collective
interdependence efficacy on the difficulty of self-chosen
group goals and performance levels. Data from 108 participants indicated that
teamwork interdependence KSAs were important in the development of collective
efficacy perceptions. Collective efficacy
was found to be related to goal level and performance levels.
The Role of Transformational Leadership in Salespeoples
Motivation
Thomas Rogers, Illinois Institute of Technology
Roya Ayman, Illinois Institute of Technology
One hundred automotive
salespeople and their supervisors participated in this study.
Results showed that transformational leadership (TFL) was not related to
subordinates effort when effort was assessed by their managers.
Although TFL was related to extra effort, its relationship with
self-rated effort was moderated by subordinates job involvement.
Cooperation and Negotiation Outcomes in Virtual Negotiations
:
A Meta-Analysis
Alice F. Stuhlmacher, DePaul University
Maryalice Citera, SUNYNew Paltz
In negotiation, communication media are assumed to
influence both process and outcomes. This
paper meta-analytically reviewed studies that compared face-to-face with virtual
negotiation (e.g., audio, e-mail). Face-to-face negotiations were more cooperative and resulted
in higher outcomes than virtual negotiations. Moderators of the media effect on
cooperation and outcome were found.
Verbal Communication and Performance in a Dyadic Training
Protocol
Travis C. Tubr,
University of Southern Mississippi
Winfred E. Arthur, Texas A&M University
Theresa L. McNelly, Texas A&M University
The extent to which verbal communication between trainees
was related to performance in a dyadic training protocol was examined.
Results indicated a significant, negative relationship between ones
performance and communication on the part of ones partner, such that poor
performance resulted in increased partner-communication rather than resulting
from increased communication.
Comparative Validity of Different Statistical
Operationalizations
of Team Ability as a Function of Task Type
Bryan Edwards, Texas A&M University
Eric Anthony Day, Ohio State University
Bruce A. Miyashiro, Texas A&M University
Winfred E. Arthur, Texas A&M University
Travis C. Tubr,
University of Southern Mississippi
Amber Hanson Tubr,
Texas A&M University
We examined the comparative validity of different
statistical operationalizations (mean, standard deviation,
minimum, and maximum) of team ability in 157 four-person teams in predicting
performance across four team-level criterion tasks. The mean operationalization produced the strongest
correlation with performance on all four tasks.
Organizational Mentoring: What about Protg Needs?
Janine E. U. Knackstedt, University of Waterloo
Whereas research in
organizations has solely measured mentoring occurrences, this study on 387
health care professionals has demonstrated the importance of examining mentoring
needs from the protgs perspective. Exploratory analyses using a dyadic approach reveal that the
strongest needs are expressed by female protgs who have a male mentor.
Autonomous Teamwork and Psychological Well-Being
Christel G. Rutte, Eindhoven University of Technology
Heleen Van Mierlo, Eindhoven University of Technology
Few studies investigated the assumed positive effects of
autonomous groups on individual psychological well-being. The present
questionnaire study investigated (and supported) the hypotheses that (a) group
autonomy is positively related to psychological well-being; (b) this
relationship is mediated by individual autonomy, individual task variety,
individual workload, and social support.
Collectivism and Team Effectiveness: Mediators and Boundary
Conditions
Jason A. Colquitt, University of Florida
Raymond A. Noe, Ohio State University
Christine L. Jackson, University of Florida
This study examined the relationship between collectivism
and team effectiveness (absenteeism, productivity, quality) in a sample of
automotive parts manufacturing teams. The results showed that collectivism was
significantly related to team absenteeism and productivity, effects that were
mediated by instrumentality and conflict. Team autonomy and task interdependence
moderated these effects.
Attitudinal Diversity and Team Outcomes:
Do Interdependence and Size Moderate?
Brian R. Dineen, Ohio State University
Raymond A. Noe, Ohio State University
Carolyn Wiethoff, Ohio State University
The impact of team
attitudinal diversity was examined using 1,313 manufacturing employees in 116
teams. Task interdependence and
team size were also examined as potential moderators. Results revealed interactions of task interdependence and two
measures of diversity on cohesion, as well as size and one measure of diversity
on performance.
An Examination of the Leader Mood State and Team Performance
Relationship
Jason Smith, Pennsylvania State University
John E. Mathieu, University of Connecticut
The influence of leader positive and negative mood states
on multiteam process and performance was
examined within the context of a multiteam low fidelity flight simulation.
Positive leader mood was significantly related to both multiteam action
process and performance. Action
processes mediated the relationship between positive mood and performance.
Creating Cohesive Teams: Analyzing the Effects of Teamwork
Skills Training
Kari R. Strobel, Old Dominion University
Robert M. McIntyre, Old Dominion University
The primary objective of this study was an attempt to
train team members on fundamental teamwork concepts so as to develop measurable
improvements in team cohesion. Results
indicated that compared to the control group, the experimental group
demonstrated greater cohesiveness immediately following training and at
one-month follow-up.
Role of Emotional Intelligence in the Leader-Member Exchange
Relationship
Scott Finlinson, Ohio University
Peter Y. Chen, Colorado State University
Denise Haeggberg, HR Directions
Rowland P. Hanley, Ohio University/IBM Global Employee
Research
We examined the role
of emotional intelligence in the leader-member exchange (LMX) relationship.
Overall, there were positive relationships between both subordinates
and supervisors reported level of emotional intelligence and their reported
level of leader-member exchange quality. However,
null correlations were found between perceived LMX relationships of supervisors
(or subordinates) and emotional intelligence of correspondent subordinates (or
supervisors).
Predicting Team Performance: Analytic Techniques
for Assessing Shared Mental Models
Jacqueline A. Isenberg, University of
TennesseeChattanooga
Tonia S. Heffner, Army Research Institutes
The best analytic technique for assessing shared mental
model data gathered via similarity ratings has not yet been determined. This
project, using existing data, compared UCINET and Pathfinder to determine which
is a better predictor of team performance. Results indicate that UCINET may be
the better analytic tool.
Military Work Team Personality Composition, Norms, and
Effectiveness
Terry Halfhill, University of North Texas
Eric Sundstrom, University of Tennessee
Tjai M. Nielsen, The E-Group, Inc.
A Web-based field study examined personality composition
in 40 military teams and found group average agreeableness correlated with
supervisor-rated group performance, group average conscientiousness correlated
with aggregate individual performance, and both personality variables related to
group social norms and group cohesion.
Out of Sight, Out of Mind: Recalling Virtual Team
Contributions
Lori Foster Thompson, East Carolina University
Jonathan K. Probber, East Carolina University
Many workplace teams rely on computer-mediated
communication, yet we know little about the consequences of virtual
collaboration. This study investigates sixteen intact teams operating in
face-to-face or computer-mediated environments. Results support the predictions
that virtual teams have trouble recalling members contributions, even in the
absence of rapid consensus norms.
An Examination of the Multidimensionality of Supervisor
Perceptions of Leader-Member Exchange
John M. Ford, Louisiana State University
Gary J. Greguras, Louisiana State University
The current study developed a multidimensional scale (SLMXMDM)
to measure supervisor LMX perceptions
based on Liden and Maslyns (1998) multidimensional subordinate LMX scale (LMXMDM).
Confirmatory factor analyses supported a multidimensional
conceptualization of LMX. Regression
analyses demonstrated incremental validity for the SLMXMDM over other LMX
measures on outcome variables.
Group and Personality Influences on Withdrawal Behavior
Jason D. Shaw, University of Kentucky
Michelle K. Duffy, University of Kentucky
Eric M. Stark, Washington & Jefferson College
We examined personality moderators of the relationship
between group and individual absence and social loafing behavior among members
of 143 groups. Framed with SIP and
social-learning theories, we found that conscientiousness attenuated the
cross-level absenteeism, but not the social loafing, relationship.
Predicted moderating effects of self-esteem were not supported.
Team Coordination in High-Velocity High-Uncertainty
Environments
Sharyn Gardner, University of Maryland
Samer Faraj, University of Maryland
Yan Xiao, University of Maryland
We discuss a qualitative study of a level-1 trauma center.
Based on 6 months of intensive observation, shadowing, and interviews we
found that use of technology, communication, and coordination integrate to
create work processes characterized as composed improvisation.
Coordination must be fluid and
flexible to match levels of environmental uncertainty.
94. Symposium: Saturday, 8:30 9:50
Bel Aire Ballroom South (W)
Predicting Performance: The Interface of I-O Psychology
and Educational Research
Popular opinion and legal decisions regarding selection
are heavily influenced by highly publicized college admission procedures.
Building on recent research on work performance, this symposium focuses
on the construct of college performance and its predictors.
A multidimensional model of student performance and comprehensive
meta-analyses of criterion-related validities are presented.
Deniz S. Ones, University of Minnesota, Co-Chair
Sarah A. Hezlett, University of Minnesota, Co-Chair
Nathan R. Kuncel, University of Minnesota,
John P. Campbell, University of Minnesota,
Sarah A. Hezlett, University of Minnesota, Deniz S. Ones, University of Minnesota, Performance
in College: The Criterion Problem
Sarah A. Hezlett, University of Minnesota,
Nathan R. Kuncel, University of Minnesota,
Meredith Vey, University of Minnesota, Allison Ahart, University of Minnesota,
Deniz S. Ones, University of Minnesota,
John P. Campbell, University of Minnesota, Wayne J. Camara, The College Board, The
Predictive Validity of the SAT: A Comprehensive Meta-Analysis
Meredith Vey, University of Minnesota,
Sarah A. Hezlett, University of Minnesota,
Nathan R. Kuncel, University of Minnesota, Allison Ahart, University of Minnesota,
Deniz S. Ones, University of Minnesota,
John P. Campbell, University of Minnesota, Wayne J. Camara, The College Board, Bias
and the SAT: A Meta-Analysis of Differential Prediction by Race and Gender
Allison Ahart, University of Minnesota,
Sarah A. Hezlett, University of Minnesota,
Nathan R. Kuncel, University of Minnesota, Meredith Vey, University of Minnesota,
Deniz S. Ones, University of Minnesota,
John P. Campbell, University of Minnesota, Wayne J. Camara, The College Board, A
Meta-Analysis of High School Performance Predicting College Performance
95. Symposium: Saturday, 8:30 9:50
Terrace A (W)
Quasi-Experimentation in Organizations: Results, Dilemmas,
and Solutions
Three quasi-experiments will be discussed.
An interrupted time-series examination of stress and job satisfaction,
supervisory training evaluated by participants and their subordinates, and a
Solomon 4group evaluation of attitude training each presented unique
dilemmas. Presenters will describe
the challenges of implementing such designs in organizational settings.
Kimberly T. Schneider, State Farm Insurance Company, Chair
Julie A. Fuller, Bowling Green State University,
Jeffrey M. Stanton, Bowling Green State University, Gwenith G. Fisher, Bowling Green State University,
Christiane Spitzmueller, Bowling Green State University, Steven Russell, Bowling Green State
University, Patricia
C. Smith, Bowling Green State University, Quasi-Experimentation
in Organizational Research:
An Example Using an Interrupted Time Series Design
Kimberly T. Schneider, State Farm Insurance Company,
Randall C. Overton, State Farm Insurance Company, A
Quasi-Experimental Evaluation of the Effectiveness of First Line Supervisor
Training
Sharon Goto, Pomona College, Phanikiran Radhakrishnan, University of
TorontoScarborough, Planning
for Situational Constraints: Effects on Behavioral Intentions and Training
Effectiveness
96. Roundtable: Saturday, 8:30 9:50
Catalina (W)
Organizational Decision Making with Multirater Instruments
This roundtable
discussion will review what we know about the reliability, validity, and utility
of using 360 methodology for organizational decision making. More specifically, we will describe how 360 methodology can
be used in conjunction with personality, cognitive ability, and assessment
center methods to make better succession planning decisions.
Robert E. Lewis, Personnel Decisions International, Host
Gordon J. Curphy, Personnel Decisions International, Presenter
Dianne Nilsen, Personnel Decisions International, Presenter
Chet Robie, Niagara University, Presenter
97. Symposium: Saturday, 8:30 9:50
Point Loma B (W)
Raising and Extending Self-Efficacy Research to New Levels
and Domains
The role of self-efficacy in organizational settings has
been widely studied, yet much remains to be learned. The research presented in
this symposium contributes to self-efficacy research by developing and testing
multilevel models of efficacy beliefs, describing new techniques of measuring
self-efficacy, and extending self-efficacy theory into new research domains.
Dov Eden, Tel Aviv University, Chair
Lance E. Anderson, Caliber Associates,
Stephan J. Motowidlo, University of Minnesota, Norman G. Peterson, American Institutes for Research, Development
of Three Self-Efficacy Measures and Evaluation of their Incremental Validity
Relative to Traditional Predictors
Wendy J. Casper,
Caliber Associates, Measuring Self-Efficacy and Locus of Control of the WorkNonwork
Interface
Gilad Chen, George Mason University,
Paul D. Bliese, Walter Reed Army Institute of Research, Steve M. Jex, University of
WisconsinOshkosh/W Reed, Examination
of the Predictors of Self-Efficacy and Collective Efficacy: Evidence for
Discontinuity across Levels of Analysis
Stanley M. Gully, Rutgers University,
Aparna Joshi, Rutgers University,
Kara Incalcaterra, George Mason University, Relationships
among Team-Efficacy, Self-Efficacy, and Performance: A Meta-Analysis
John E. Mathieu, University of Connecticut, Discussant
98. Symposium: Saturday, 10:30 12:20
Grande Ballroom A (E)
The Three-Component Model of Commitment: Advances in Theory
and Research
The research presented in this session addresses (a)
previously under investigated aspects of the Three-Component Model of
organizational commitment, including the development of normative commitment and
the interactive effects of the components on behavior, and (b) the
generalizability of the model to other commitment foci, including supervisors,
work groups, and organizational change.
John P. Meyer, University of Western Ontario, Chair
Greg Irving, Wilfrid Laurier University,
D. Ramona Bobocel, University of Waterloo, The
Ties That Bind: Psychological Contracts
and Normative Commitment
Ian R. Gellatly, University of Alberta,
Andrew A. Luchak, Memorial University of Newfoundland, Commitment
and Propensity to Withhold Effort: Evidence for Interaction Effects
Christian Vandenberghe, Catholic University of Louvain,
Kathleen Bentein, Catholic University of Louvain, Florence Stinglhamber, Catholic University of Louvain, Application
of the Three-Component Model to Multiple Commitment Foci
Lynne Herscovitch, University of Western Ontario,
John P. Meyer, University of Western Ontario, Commitment
to Organizational Change: An
Extension of the Three-Component Model
Lynn M. Shore, Georgia State University, Discussant
99. Symposium: Saturday, 10:30 12:20
Grande Ballroom B (E)
HR.COM: Human Resource Management Strategies for the Dot-Com
World
Internet- and intranet-based communication is quickly
transforming the practice of human resource management.
These studies examine the effect of information technology on human
resource managers and employees, with particular attention to
training and recruiting functions.
Carolyn Wiethoff, Ohio State University, Chair
Sharyn Gardner, University of Maryland,
David Lepak, University of Maryland,
Kathryn M. Bartol, University of Maryland, Virtual HR: The Impact of
Information Technology on the Human Resource Professional
Kenneth G. Brown, University of Iowa,
Theresa M. Ironside, University of Iowa,
Christopher F. Linn, University of Iowa, Bridget L. Johnson, University of Iowa, An Inductive Exploration of
Barriers to Participation and Completion of E-Learning Opportunities
Marcia J. Simmering, Lousiana State University,
Gabriele Piccoli, Cornell University, Motivation to Learn in an Online Course: What Predicts Training
Effectiveness?
Brian R. Dineen, Ohio State University,
Steven R. Ash, Franklin University,
Raymond A. Noe, Ohio State University, Internet-Based
Recruitment: Does Interactive P-O Fit
Feedback Matter?
Daniel M. Cable, University of North Carolina, Discussant
100. Symposium: Saturday, 10:30 12:20
Grande Ballroom C (E)
Applications of Pathfinder to Understanding Cognition in
Organizational Psychology
The purpose of this symposium is to describe applications
of the Pathfinder scaling program (Schvaneveldt, 1990) to the study of cognition
in I-O Psychology. The
presentations will focus on diverse areas in I-O, including leadership,
negotiation, and culture, each of which has its theoretical basis in
connectionist architectures.
Paul J. Hanges, University of Maryland, Chair
Michele J. Gelfand, University of Maryland, Chair
Lisa H. Nishii, University of Maryland,
Michele J. Gelfand, University of Maryland, Culture
and Leadership Schemas: The Structure of Schemas in the U.S., Germany,
Singapore, and Thailand
Beng Chong Lim, University of Maryland/Ministry of
Defense, Relationship Between Leadership Schema Structure and Leader Behavior
Ellen G. Godfrey, University of Maryland,
Lisa H. Nishii, University of Maryland,
Jana L. Raver, University of Maryland, Michele J. Gelfand, University of Maryland, Metaphoric
Maps in Negotiation
Paul J. Hanges, University of Maryland,
Marianne Higgins, University of Maryland,
Virginia Smith-Major, University of Maryland, Naomi G. Dyer, University of Maryland,
Peter W. Dorfman, New Mexico State University, Felix C. Brodbeck, University of Munich,
Jon P. Howell, New Mexico State University,
Leonel Prieto, New Mexico State University, Influence of Cultural Values on
Leadership Schema Structure
101. Symposium: Saturday, 10:30 12:20
Harbor Island I (E)
Recent Innovations in Personality Measurement
Researchers have begun deriving alternative personality
measurement systems that can be used in place of, or to complement, existing
self-report systems. This symposium
introduces 4 new measurement systems and demonstrates how existing measurement
systems (e.g., self-reports) may be integrated with these new systems.
James M. LeBreton, University of TennesseeKnoxville, Co-Chair
Michael D. McIntyre, University of
TennesseeKnoxville, Co-Chair
James C. Whanger, University of TennesseeKnoxville, Conditional
Reasoning and Performance Appraisal
William R. Walton, University of TennesseeKnoxville, Justification
of Antisocial Behavior: Development of a Conditional Reasoning Reading
Comprehension Test
James M. LeBreton, University of TennesseeKnoxville,
Michael D. McIntyre, University of TennesseeKnoxville, Use
of Differential Framing to Measure Personality
Leonard White, U.S. Army Research Institutes,
Mark C. Young, U.S. Army Research Institutes, Validation
of a Faking-Resistant Measure of Temperament Constructs
Mark N. Bing, University of TennesseeChattanooga,
James M. LeBreton, University of TennesseeKnoxville, Debrah Z. Migetz, University of TennesseeKnoxville,
David Vermillion, University of TennesseeKnoxville, H. Kristl Davison, University of Tennessee Chattanooga,
Lawrence R. James, University of TennesseeKnoxville, The
Integrative Model of Personality Assessment for Achievement Motivation and Fear
of Failure: Implications for the Prediction of Effort, Attribution, and
Performance
Lawrence R. James, University of TennesseeKnoxville, Discussant
102. Symposium: Saturday, 10:30 11:50
Harbor Island II (E)
Presenting Selection Information to Applicants:
Theoretical and Practical Implications
Presenting information to applicants about the selection
process could provide a practical strategy for organizations who want to improve
applicant perceptions. This
symposium explores how different approaches to presenting selection information
affect applicant reactions and considers what the limits of such approaches
might be.
Robert E. Ployhart, University of Maryland, Co-Chair
Donald M. Truxillo, Portland State University, Co-Chair
Russell S. Cropanzano, Colorado State University, Discussant
David Ostberg, Portland State University, Donald M. Truxillo, Portland State University,
Talya N. Bauer, Portland State University, Effects
of Pre-Test Information on Applicants Perceptions of Selection Fairness
Seth Hayes, University of Maryland,
Robert E. Ployhart, University of Maryland,
Karen Ehrhart, University of Maryland, Using Attributions to Understand
the Effects of Explanations on Applicant Reactions
Derek S. Chapman, University of Calgary,
Robert E. Ployhart, University of Maryland, Gender
and Perceptions of Justice Violations in the
Magnitude of Perceived Injustice
Donald M. Truxillo, Portland State University,
Talya N. Bauer, Portland State University, Michael A. Campion, Purdue University, Matthew E. Paronto, Portland State
University, Selection Information, Personality, and Applicant Reactions: A Field
Quasi-Experiment
103. Special Event: Saturday, 10:30 11:20
Harbor Island III (E)
SIOPs Licensure Policy: Issues and Options
In the wake of developments in various states and
potential action by APA on recommendations from its Commission on Education and
Training Leading to Licensure in Psychology, the Executive Committee appointed
this Task Force charged with reviewing SIOPs policy on licensure.
The Task Forces charge includes (a) defining acceptable licensure
requirements for I-O, (b) drafting an implementation plan, and (c) developing a
strategy to respond to decisions already taken by APA and State Boards.
The panel members will discuss their work to date on these issues.
The co-chairs will moderate a discussion with audience participation to
facilitate (a) responding to questions regarding the existing situation and
SIOPs options for response and (b) providing an opportunity for the Task
Force to receive feedback from interested SIOP members.
Miguel A. Quiones, Rice University, Co-Chair
S. Morton McPhail, Jeanneret & Associates, Inc., Co-Chair
Laura L. Koppes, Eastern Kentucky University, Panelist
Richard J. Klimoski, George Mason University, Panelist
Ann Marie Ryan, Michigan State University, Panelist
Kevin R. Murphy, Pennsylvania State University, Panelist
104. Practitioner Forum: Saturday, 10:30 12:20
Seabreeze (E)
Innovative Selection Practices in a Fast-Growth Company:
I Cant Drive Fifty-Five!
Todays fast-paced, high-growth business environment
presents I-O psychologists and HR professionals with many challenges. We need
creative solutions that balance the psychometric and legal standards of sound
assessment processes with the business need for speed. The purpose of this forum
is to share one companys learnings in striking that balance.
Amy Powell Yost, Capital One Financial Corp., Chair
Mark H. Ludwick, Capital One Financial Corp.,
Daniel A. Fontaine, Capital One Financial Corp., Development,
Implementation, and Validation of a High-Fidelity Call Center Job Simulation:
Measurement Principles Enabling High-Growth Business Strategy
Richard L. Hense, Capital One Financial Corp.,
Sharon Millhouse, Capital One Financial Corp., Implementation
and Quality Assurance for
a Front Line Manager Selection Process
Ivan Kulis, Capital One Financial Corp., Development
and Implementation of an Internet-Based Biodata Screening Tool in a Financial
Services Organization
Nancy D. Rusinak, Capital One Financial Corp., Going
Global: Learnings from One Companys Whirlwind
International Start-Ups
105. Practitioner Forum: Saturday, 10:30 11:50
Executive Center 3 (E)
Did Our 360 Feedback Program Actually Change Behavior or
Were the Surveys Just Fun to Complete?
360-degree feedback programs are rarely evaluated to
document changes in participant behavior. Three
unique case studies will demonstrate how evaluation can be useful for
organizations implementing such programs. Specifically,
organizations can use systematic evaluation to decide how to improve the
existing 360 feedback processes in a way that maximally impacts participant
behavior.
Dale S. Rose, 3D Group, Chair
Mark C. Healy, 3D Group, Benchmarking North American 360
Feedback Practices: What
is Really Going On Out There?
Jennifer Mattocks, Questar/Claremont Graduate
University, Using
a Linking Model to Evaluate a 360-Feedback Intervention from a Systems
Perspective
Dale S. Rose, 3D Group, Nils P. Moe, 3D Group, Evaluating 360-Degree Feedback:
Using Process Results to
Increase Program Impact
Lisa Sandora, Microsoft, Microsoft Competency 360:
Uncovering Opportunities for Improvement
Katherine E. Holt, Peak Insight, Discussant
106. Symposium: Saturday, 10:30 12:20
Marina 2 (E)
New Directions for Leadership Theory and Research
A superstructure for assessing the state of the leadership
field is integrated with a recent literature review. Then three promising areas for the future are presented
including new avenues for cognitive leadership research, a framework for
developing and sustaining organizational leadership capacity, and a definition
and approach to studying e-leadership.
Kevin B. Lowe, UNCGreensboro, Chair
James G. Hunt, Texas Tech University,
Kevin B. Lowe, University of North CarolinaGreensboro, William L. Gardner, University of
Mississippi, Zeitgeist
and the New Leadership
Robert G. Lord, University of Akron,
Cynthia G Emrich, Purdue University, Future Directions in Cognitive Leadership Research
David V. Day, Pennsylvania State University, Understanding
Systems Forces for Sustainable Leadership
Bruce J. Avolio, SUNYBinghamton, Surinder Kahai, Binghamton University,
George E. Dodge, Texas A&M University, E-leadership:
What is it and How will it Impact How We Study and Practice Leadership
Ramon J. Aldag, University of WisconsinMadison, Discussant
107. Symposium: Saturday, 10:30 12:20
Marina 5 (E)
When Do Learning and Performance Orientations Enhance
Learning Outcomes? Interactions with Individual and Contextual Variables
Goal orientation theory has been used to explain learning
outcomes in a number of recent studies. This
symposium includes five empirical papers that investigated interactions among
traitgoal orientations, individual and contextual variables in predicting
goal orientation states, and attitudinal, cognitive, and behavioral outcomes.
Kimberly A. Smith-Jentsch, Naval Air Warfare Center, Chair
Lori Rhodenizer, Co-Chair
Phil Mangos, Personnel Decisions Research Institutes,
Debra Steele-Johnson, Wright State University, Paul Heintz Jr., Wright State University, Goal
Orientation Effects on Task Motivation: Moderating Influences of Task Demands
and Ability
William L. Cron, Southern Methodist University,
John W. Slocum Jr., Southern Methodist University, Don VandeWalle, Southern Methodist University, The
Role of Goal Disconfirmation, Emotion and Goal Orientation on Goal Setting
Bradford S. Bell, Michigan State University,
Steve W. J. Kozlowski, Michigan State University, Heather W.
Dobbins, Michigan State University, Creating
the Balanced Learner: Interactive Effects of Goals and Goal
Orientation on Multiple Training Outcomes
Kimberly A. Smith-Jentsch, Naval Air Warfare Center,
Lori Rhodenizer,
Angelique M. Reynolds, N, The Moderating Effect of Leader Goals on the Relationship
Between Team Member Traits and States During Training
Aaron M. Schmidt, Michigan State University,
Brad A. Chambers, Michigan State University, Steve W. J. Kozlowski, Michigan State University,
Richard P. DeShon, Michigan State University, Can
I Do It and Do I Care? Examining the Antecedents of State Goal Orientations
Stanley M. Gully, Rutgers University, Discussant
108. Practitioner Forum: Saturday, 10:30 11:50
Marina 6 (E)
Surviving a Mid-Life Crisis: Innovations in Assessment
Centers
Since their birth approximately 50 years ago,
assessment centers have demonstrated a strong track record of success.
However, some consider assessment centers outdated: yesterdays tool
measuring yesterdays competencies at yesterdays slow pace.
This forum will focus on key innovations in assessment center methodology
from both a research and applied perspective.
Barbara Gaugler-Blais, Organizational Development
Strategies, Chair
Jeffrey D. Kudisch, University of Southern Mississippi, A
Survey of Assessment Center Practices in Organizations Worldwide: Maximizing
Innovations or Business as Usual?
Wayne Burroughs, University of Central Florida, Assessment
Center Skills: How Quickly Can They Be Learned?
Douglas H. Reynolds, Development Dimensions
International, Moving Assessment Centers to the Web
Stephanie Butler, Wilson Learning Corporation, Assessment
Centers as an Integral Part of Organizational Change Efforts
Barbara Gaugler-Blais, Organizational Development
Strategies, Discussant
109. Symposium: Saturday, 10:30 11:50
Spinnaker (E)
Leadership Development: The Strategic and Systemic Use of Job
Assignments
Research indicates the impact of standard classroom
training is limited; the bulk of management development happens within the
context of on-the-job experiences. This
symposium addresses the individual, organizational, and systemic factors that
should be considered to best capture and maximize on-the-job leadership
development opportunities.
Robert B. McKenna, Seattle Pacific University, Chair
Paul R. Yost, The Boeing Company, Mary Mannion Plunkett, The Boeing
Company, Robert
B. McKenna, Seattle Pacific University, Lessons
of Experience: Personal and Situational Factors that Drive Growth
Ellen Van Velsor, Center for Creative Leadership,
Christina A. Douglas, Center for Creative Leadership, Lessons
of a Diverse Workforce:
Comparing the Lessons of Experience of African-American and White
Managers
Vidula V. Bal, Center for Creative Leadership,
Laura Quinn, Center for Creative Leadership, The
Development Dilemma: How Organizational Systems and Cultures Affect Sustainable
Leadership Capacity
110. Poster Session: Saturday, 10:30 11:50
Exhibit Hall (E)
Personality, Creativity, and Research Methods
Comparing Meta-Analytic Moderator Search Techniques
Under Realistic Conditions
Piers Steel, University of Minnesota
John Kammeyer-Mueller, University of Minnesota
One of the most problematic issues in meta-analysis is the
detection and interpretation of moderating effects. Using Monte Carlo analyses,
the almost completely neglected weighted least square multiple regression is
shown to be significantly superior to all other explored continuous moderator
search methods, especially the predominantly used hierarchical subgrouping
method.
Causal Indicator Analysis: An Alternative Measurement
Model for the Coping Construct
Shreya Sarkar-Barney, Bowling Green State University
Michael Zickar, Bowling Green State University
Jeffrey M. Stanton, Bowling Green State University
There has been a limited use of causal indicator models in
the published literature. This technique can be useful for establishing
construct validity of variables that do not fit traditional effect indicator
models, which are the basic assumptions of conventional approaches such as
internal consistency and factor analysis. Using one such construct, the coping
response, this paper demonstrates the use of the technique.
Enhancing Creative Performance: Effects of Expected
Developmental
Assessment Strategies and Creative Personality
Jing Zhou, Texas A&M University
Greg R. Oldham, University of IllinoisUrbana
Champaign
This study examined the independent and joint effects of
expected developmental assessment strategies (self-administered,
other-administered, and no assessment) and creative personality on
individuals creativity. Data
from 68 participants indicated that individuals exhibited the highest creativity
when they expected a self-administered assessment and had creative
personalities.
Childhood Home Experiences and Adult Creativity in the
Workplace:
The Role of Individuals Experiences at Work
Greg R. Oldham, University of IllinoisUrbana
Champaign
Jing Zhou, Texas A&M University
Anne Cummings, University of Pennsylvania
Based on adaptation-level theory, we predicted that
individuals workplace creativity would be enhanced when their relevant
childhood home experiences (harmony, number of residents, bedroom privacy)
matched their analogous workplace experiences (coworker harmony, number of
coworkers, work area privacy). Results obtained from 75 office employees
provided general support for our predictions.
Personality and Emotional Labor as Predictors of Turnover in
Call
Center Customer Service John F. Binning, Illinois State University
Anthony J. Adorno, The DeGarmo Group, Inc.
Call center customer service representatives were screened
for (a) the extent to which they are likely to experience emotional labor at
work, and (b) their general negative and positive affectivity.
Both job-specific emotional labor and general emotional stability were
significant predictors of various indices of withdrawal cognitions, job
satisfaction, and withdrawal behaviors.
The Role of Qualitative Research in I-O Psychology
Monica Hemingway, The Dow Chemical Company
This study examined attitudes among 215 I-O psychologists
towards the use of qualitative methods, experience using qualitative techniques,
beliefs about published qualitative research, and familiarity with, use of, and
teaching of specific techniques. Results revealed an appreciation for the value
of qualitative research, but a lack of familiarity and use of qualitative
techniques.
Using the Internet/Intranet to Collect Data for
Organizational Research
Steven Rogelberg, Bowling Green State University
Jeffrey M. Stanton, Bowling Green State University
This paper discusses the key issues to consider when
planning and executing a research project involving Internet/Intranet data
collection. Some of the issues
discussed include construction of materials; contacting and
recruiting research participants; authenticating participant responses;
protecting the confidentiality and anonymity
of respondents; and avoiding spurious multiple responses.
Using Motives, Interests, and Interpersonal Derailers to
Predict Feedback Receptivity
Kimberly R. Brinkmeyer, CDR Assessment Group
Fortune 500 technology company employees (N = 246)
completed the Motives, Values, Preferences Inventory, the Hogan Development
Survey, and the Feedback Opinion Survey. Correlational
analyses indicated that higher self-
confidence, attention-seeking tendencies, financial motives, and lower
neuroticism and cynicism may lead to higher rates of acceptance of performance
feedback.
Planning for Appropriate Sample Size: Precision or Power?
Matt L. Riggs, Loma Linda University
Jette L. Warka, Loma Linda University
Mark G. Haviland, Loma Linda University
As researchers learn to interpret practical as well as
statistical significance, the simple goal of getting enough subjects to reach p
< .05 becomes less adequate. While
power is relevant for statistical significance, precision is more appropriate if
the goal is the accuracy of our estimates of effect magnitude.
Using Uncertainty Avoidance to Predict Differential Item
Functioning
Michael Horvath, Michigan State University
Brad A. Chambers, Michigan State University
Ann Marie Ryan, Michigan State University
L. Allen Slade, Microsoft Corporation
Select items in three employee attitude scales
administered to a large multinational organization were hypothesized to function
differently between cultures differing in uncertainty avoidance. Analyses showed some support for the utility of
cross-cultural frameworks to predict DIF.
The Mediating Role of Psychological Empowerment for Employee
Creativity
Pamela Tierney, Portland State University
This study examined the mediating role of psychological
empowerment in relation to locus of control, LMX, work climate (learning, job
ownership, vision), and creative performance among 197 employees in a field
setting. The impact
empowerment dimension fully mediated LMX and creativity and partially mediated
locus of control and creativity.
Composite Dimensionality, Model Fit, and Parameter Recovery
in SEM
William M. Rogers, Grand Valley State University
Neal W. Schmitt, Michigan State University
This simulation study assessed the effects of composite
multidimensionality and choice of indicator-formation rules on model fit and
recovery of true structural relationships.
Results suggest that indicator-formation rules largely determine overall
model fit, whereas parameter recovery is partly an interactive function of
unmodeled structural relationships and sample size.
The Mutual Suppression of Anxiety and Depression Within
Escalation Dilemmas
Henry Moon, Michigan State University
Stephen Humphrey, Michigan State University
Brian Maue, Michigan State University
We find evidence of a mutual suppression effect between
anxiety and depression upon level of commitment to escalation dilemmas. On the
one hand, our results demonstrate that a positive relationship between anxiety
and level of
commitment is reliant upon the partialling of depression. On the other hand, our
results demonstrate that a negative relationship between depression and level of
commitment is reliant upon the partialling of anxiety.
Exploratory Factor Analysis in Organizational Research
James M. Conway, Central Connecticut State University
Allen I. Huffcutt, Bradley University
To update and extend Ford, MacCallum, and Taits 1986
review, we surveyed exploratory factor analysis practices in three major
organizational journals from 1985 to 1999.
Ford et al. concluded that researchers had often applied factor analysis
poorly, but our results for 369 studies show reason for greater optimism.
Using Item Response Theory to Identify Beta Change over Time
in
Likert-Scale Job Satisfaction Data
Adam Meade, University of Georgia
Janet E. Hecht, University of Georgia
Gary J. Lautenschlager, University of Georgia
Claudia R. Barroso, University of Georgia
Garnett S. Stokes, University of Georgia
Recently, researchers have had considerable success
establishing measurement equivalence of longitudinal measures using confirmatory
factor analytic (CFA) techniques. However,
the use of item response theory (IRT) techniques can provide additional
information regarding longitudinal measurement equivalence that is not
attainable with CFA techniques. This
paper illustrates a promising new technique for identifying beta change over
time with IRT methods utilizing a longitudinal assessment of job satisfaction.
Group Size, ICC (2) Values, and the Magnitude of Cross-Level
Correlations
Amy N. Salvaggio, University of Maryland
Mina Huang, University of Maryland
Seth Hayes, University of Maryland
Benjamin Schneider, University of Maryland
This study investigated the effect of group size on
cross-level correlations. We found
that group mean reliability (ICC (2) values) increased as group size increased.
Furthermore, small group sizes attenuated the cross-level correlation.
Implications for designing cross-level studies and analyzing data based
on unequal group sizes will be presented.
Gender Differences in Ability and Self-Estimates of Ability
Margaret E. Beier, Georgia Tech
Kristy R. Bowen, Georgia Tech
Phillip L. Ackerman, Georgia Tech
Gender differences in self-concept and self-estimates of
abilities are examined in the context of correlates with, and gender differences
in, objective measures of ability and knowledge.
Three studies of adults (total N = 550), aged 1869 are
reviewed, and implications for self-assessment and selection/recruitment are
addressed.
Evidence Against the Five-Factor Model of Personality for Job
Applicants
Mark A. Smith, University of South Florida/TMP Worldwide
Karen O. Moriarty, University of South Florida/TMP
Worldwide
Jonathan M. Canger, TMP Worldwide
A large sample of job applicants (n = 7,788) took
the NEO PI-R during the hiring process. Initial
analyses provided some evidence in support of the five-factor model.
However, specific item-level factor analyses did not support the
traditional five-factor structure. Two
of the 5 factors were clearly impression
management factors.
Facet Analysis of the NEO PI-R in an Applicant Sample
Mark A. Smith, University of South Florida/TMP Worldwide
Erica C. Lutrick, University of South Florida/TMP
Worldwide
A large sample of job applicants (n = 7,788) took
the NEO PI-R during the application process.
Exploratory factor analysis of all 240 personality items showed unique
factors for 18 of 30 facets. However,
clear impression management factors also emerged, obscuring measurement of
other facets (including most facets from Conscientiousness and Neuroticism).
Consistency of Personality Scale Scores Across
Selection and Development Contexts
Jill E. Ellingson, Ohio State University
Paul R. Sackett, University of Minnesota
This study investigated whether scale scores change as a
function of the context in which personality measures are completed. Using a
within-subjects organizational data set, we compared personality scale scores
within and across contexts. Results suggest that individuals respond similarly
to personality measures whether in a selection or development context.
Effects of Disposition and Positive Mood Induction on Teacher
Evaluations
Mark D. Mincy, University of Southern Mississippi
Vincent J. Fortunato, University of Southern Mississippi
The present study was designed to examine the effects of
disposition and a positive mood induction on student evaluations of teachers.
Findings indicate that positive affectivity and a positive mood induction both
related positively with evaluation measures. Implications for organizations and
suggestions for future research are discussed.
Modeling the Effects of Social Desirability on Goal
Orientation
James A. Tan, University of Akron
Rosalie J. Hall, University of Akron
This research examined the extent to which social
desirability contaminates the goal orientation construct. Our results indicated
that social desirability biases both the learning and performance-avoid goal
orientation scales but not the performance-prove scale. Also, our results
indicated that social desirability differentially affects the relationship
between goal orientation constructs.
Reducing Bias in the Schmidt-Hunter Meta-Analysis
Michael T. Brannick, University of South Florida
Steven M. Hall, Embry-Riddle Aeronautical University
The Schmidt-Hunter method of meta-analysis tends to
overestimate the amount of variance due to sampling error.
We introduce a simple correction for the number of studies in the
meta-analysis. Monte-Carlo
simulation is used to compare unit-weighted, Schmidt-Hunter uncorrected, and
Schmidt-Hunter corrected variance estimates.
With small numbers of studies, the corrected formula is appreciably less
biased than the original.
Comparison of Two Random-Effects Methods of Meta-Analysis
Michael T. Brannick, University of South Florida
Steven M. Hall, Embry-Riddle Aeronautical University
Monte Carlo methods were used to compare the
Schmidt-Hunter method of meta-analysis with the method described by Hedges and
Vevea (1998). We examined the
accuracy of estimates of the mean, standard deviation, and credibility intervals
of underlying (true, unattenuated) correlations for both methods.
The Schmidt-Hunter estimates were more accurate except when the number of
studies and population variance of effect size were small.
Individual Differences in Work Preferences: The Development
of the Preferred Work Action Pattern Scale
Tracy Kantrowitz, Georgia Institute of Technology
Ruth Kanfer, Georgia Institute of Technology
The Work Orientation Inventory (WOI) is developed based
upon Predigers (1982) conceptualization of vocational interests as people,
things, data, and ideas and shows initial validity evidence in relation to
personality, ability, and work preference measures in a sample of 177 adults.
The WOI
scales are suggested to provide more proximal measurement of person determinants
of performance than cross-situational personality measures.
Good Feelings, Bad Decisions: Mood Induction and Escalation
of Commitment
Ellyn G. Brecher-Kellerman, Temple University
Donald A. Hantula, Temple University
This research
investigated the effects of mood on escalation of commitment. Escalation of
commitment occurs when decision-makers continue to invest resources in a failing
course of action. Participants who
experienced a positive mood state and received highly equivocal feedback on
prior decisions invested more money than other participants did.
Personality and Job Satisfaction: A Meta-Analysis
Timothy A. Judge, University of Iowa
Daniel Heller, University of Iowa
Michael K. Mount, University of Iowa
Using the five-factor model as an organizing framework,
this study cumulated 271 correlations from 116 studies in meta-analyzing the
relationship between the Big Five traits and job satisfaction. The
estimated population correlations with job satisfaction were: Neuroticism
= .29, Extraversion = .26,
Openness to Experience = .02, Agreeableness = .18, and Conscientiousness = .28.
The Relationship between Personality and the Proclivity to
Sexually Harass
Karen Larrimer, Ohio University
Paula M. Popovich, Ohio University
The current research examined the relationship between
personality and the proclivity to sexually harass. Specifically, the personality
constructs of Narcissism and the Big Five were investigated.
Data from 197 students revealed that there was a relationship between
several of these personality variables and ones proclivity to sexually
harass.
Moderators of the Openness to ExperienceJob Performance
Relationship
Lisa Burke, Louisiana State University
Lawrence A. Witt, Tulane University
Contrary to expectation, the relationship between openness
to experience and performance has been nonsignificant in prior research.
We proposed and ultimately demonstrated, using a sample of 114 financial
services employees, that other personality variablesincluding extraversion
and emotional stabilitymoderate this relationship and help to account for
prior findings.
Toward Integrating Broad and Narrow Reasoning for Personality
Effects in Problem-Solving Groups
Chantell Nicholls, University of Western Ontario
Mitchell Rothstein, University of Western Ontario
We used a construct-oriented approach to develop
hypotheses relating personality to theoretically relevant work group variables.
The results of a study with 57 problem-solving groups indicated that, in some
cases, facet traits may be better predictors than the Big Five of work group
variables.
The Interactive Effects of Conscientiousness and
Agreeableness
on Job Performance
Lawrence A. Witt, Tulane University
Lisa Burke, Louisiana State University
Murray R. Barrick, Michigan State University
Michael K. Mount, University of Iowa
We hypothesized that the conscientiousnessjob
performance relationship is stronger among persons high than low in
agreeableness in jobs characterized by cooperative interaction.
Results indicated that among the highly conscientious workers in five
samples requiring cooperative interaction, those
high in agreeableness received higher performance ratings than those low in
agreeableness.
Extroverts Low in Conscientiousness Produce the Greatest
Sales Volume
Lawrence A. Witt, Tulane University
Meta-analytic results suggest that the extroversion-sales
performance relationship cannot be distinguished from zero (Barrick, Mount,
& Judge, in press). Analyses of
matched data on 491 sales representatives indicated that conscientiousness
moderated the relationship between extroversion and objectively measured sales
volume. Extraverts low in
conscientiousness produced the greatest volume of sales.
Organizational Support and Agreeableness as Predictors of
Organizational Citizenship
Lawrence A. Witt, Tulane University
K. Michele Kacmar, Florida State University
Moderated multiple regression analyses of matched data on
66 male and 27 female employees of a private sector organization indicated that
agreeableness moderated the relationship between perceptions of organizational
support and supervisor ratings of organizational citizenship behavior (OCB).
The supportOCB relationship was stronger among individuals high in
agreeableness.
Leader Effectiveness among Patterns of Personality
Types and Creativity Styles
Melissa Gratias, Protective Life Corporation
Roseanne J. Foti, Virginia Tech
A person-centered approach was taken to the examination of
the relation between multisource ratings of leader effectiveness and personality
patterns based on MBTI and KAI preferences.
The pattern-focused approach suggested that indicators other than what
would be predicted based on variable-centered studies also contribute to
perceptions of leader effectiveness.
The Role of Conscientiousness and Neuroticism in Predicting
Police Corruption
Michael J. Cullen, University of Minnesota
Deniz S. Ones, University of Minnesota
This study was conducted to test the hypotheses that the
personality variables related to conscientiousness and neuroticism are effective
predictors of police officer corruption. The results generally support the
conclusion that these two personality dimensions are effective predictors of
corruption. The results also
suggest that more specific traits such as impulsivity, intolerance, and
pessimism are effective predictors of police officer corruption.
Bimodal Score Distribution and the MBTI: Fact or Artifact?
Tammy L. Bess, Virginia Tech
Robert J. Harvey, Virginia Tech
Examination of item-response theory scores from 12,000
managers on the Myers-Briggs Type Indicator (MBTI) revealed that past reports of
distribution bimodality were essentially artifacts caused by using a small
number of quadrature points in BILOG. This
finding raises questions regarding the MBTIs type-based view of the
structure of personality.
Personality Profiles of Effective Service Providers
Ho-Chul Shin, Hogan Assessment Systems/University of
Tulsa
This research attempted to identify personality profiles
of effective service providers. The Hogan Personality Inventory (HPI) served as
the predictor, and a composite of performance scales was used as the criterion.
Results indicate that service performance is associated with a distinct
personality profile.
Normative Versus Ipsative Measures for Selection Purposes
Chieh-Chen Bowen, Cleveland State University
Beth A. Martin, John Carroll University
Steven T. Hunt, SHL
The study uses empirical data comparing responses on
ipsative and normative versions of a 30-scale Occupational Personality
Questionnaire (OPQ). The results of profile analysis support the proposition
that ipsative and normative measures could get very similar results. Ipsative
measures showed high effectiveness in guarding against response distortions in
selection situations.
Some Questions About the Relationship Between
Conscientiousness and Performance
Barbara Griffin, University of Sydney
Beryl Hesketh, University of Sydney
This research examined the relationship of domain and
facet levels of conscientiousness with adaptability. Data on 260 university
students showed that, unlike overall conscientiousness and other facets, Order
and Deliberation did not predict adaptability in performance and did not
correlate with other predictors of flexibility.
The Variance Architecture Approach to the Study of
Organizational Constructs
Dan J. Putka, Ohio University/Development Dimensions
International
Jeffrey B. Vancouver, Ohio University
A novel approach for
studying and classifying organizational constructs is introduced.
The approach focuses on delineating the relative dispersion of variance
in constructs across the multiple levels on which they vary.
Unlike most methods in I-O psychology, single constructs are of focal
interest, rather than the relationship among multiple constructs.
Affectivity, Personality, and Competency Correlates of
Proactive Personality
Hsien-Yao Swee, National University of Singapore
Yee-Shiun Hong, National University of Singapore
David Chan, National University of Singapore
In order to establish the construct validity of proactive
personality, this study examined associations between proactive personality and
several individual difference variables (affective dispositions, personality,
and competencies). Convergent and
discriminant validity evidence confirmed the hypothesized associations between
proactive personality and the individual difference variables examined.
The Measurement of the Social Desirability of Items: A
Reconceptualization
Nathan R. Kuncel, University of Minnesota
Auke Tellegen, University of Minnesota
This paper calls into question traditional methods of
measuring the social desirability of items.
Results
indicate that trait level often has nonlinear relationships with social
desirability such that no general model of item desirability can be adopted that
will accurately represent the relationship across all items, traits, and trait
levels.
Individual-Difference Constructs Associated with Rating
Discomfort
Thomas P. Sawyer, Elmhurst College
Lisa A. Hollis-Sawyer, Northeastern Illinois University
Amanda Pokryfke, Elmhurst College
The purpose of this study was to assess the relationships
between personality constructs, social-evaluative anxieties, and rating
discomfort. Neuroticism was significantly related to rating discomfort in the
positive feedback condition only, while the opposite pattern was found for
extraversion. Significant relationships were found between two social distress
measures and discomfort.
Relationships between Background Investigation Dimensions and
MMPI2 Scales
Mark A. Mishken, NYS Unified Court System
Kevin Ruminson, NYS Unified Court System
Background investigations are often used as screening
tools in law enforcement agencies. Ratings of personal characteristics based on
background investigation data may be viewed as a method measuring
personality dimensions. This
paper examines relationships between several MMPI2 scales and ratings of
personal characteristics obtained from background investigation data.
Using Appropriateness Fit to Identify Faking on a Personality
Test
Lynn A. McFarland, George Mason University
Darin Wiechmann, Michigan State University
Celia W. Chandler, George Mason University
We examined if a measure of aberrance (based on IRT
models) would successfully identify individuals faking on a popular personality
selection test. Although it was
found that individuals did significantly increase their scores through faking,
the measure of aberrance did not adequately identify those who faked.
The Big Five as Predictors of Organizational Citizenship and
Withdrawal
Kimberly Planansky, Minnesota State UniversityMankato
Daniel Sachau, Minnesota State UniversityMankato
Douglas Molitor, 3M
We examined the relationships among the Big Five
personality factors and extra-role work behaviors. Seven hundred forty-five hospital employees completed
Goldbergs Big Five scale and Molitors Nonwork role Behaviors Rating Form (NWB).
Supervisors also provided NWB ratings for employees.
Conscientiousness was related to self and supervisor ratings of
citizenship and withdrawal.
Job Burnout: The Mediating Impact of States on Traits
Kelly Cellars, University of North CarolinaCharlotte
Wayne Hochwarter, University of Alabama
Pamela L. Perrew, Florida State University
Nicole Hoffman, University of Alabama
Extending research on the effects of personality and
moods, this study examines the impact of traits and states in job burnout.
LISREL analyses indicated that positive moods mediated the relationship
between Extraversion and burnout while negative moods mediated between
Neuroticism and burnout. Suggestions for future research are offered.
111. Symposium: Saturday, 10:30 11:50
Bel Aire Ballroom South (W)
Service Quality in Business-to-Business Relationships
Numerous I-O psychologists operate as business-to-business
relationship managers, yet how they build, maintain, and even rebuild these
relationships remains a researcher and practitioner question yet to be
completely understood. The premise of this symposium is to bridge academia with
practice to better understand how to effectively build and sustain
business-to-business partnerships.
Richard J. Klimoski, George Mason University, Chair
David E. Bowen, Thunderbird, Developing High-Performance
Customers as a Source of Sustainable Competitive Advantage
Beverly A. Dugan, HumRRO, Relationship Management in I-O
Consulting Partnerships
Thomas W. Mason,
Personnel Decisions International, Customer
Service in I-O Consulting from an Applied Perspective
Sheila Simsarian Webber, Concordia University, Building
Client Trust Through Effective Client Management
Marilyn K. Gowing, Assessment Solutions, Inc., Discussant
112. Symposium: Saturday, 10:30 12:20
Terrace A (W)
Assessing and Reducing Adverse Impact
Minimizing adverse impact in personnel selection decisions
is an important goal for personnel researchers. The purpose of this symposium is to present methodological
issues in the assessment of adverse impact, and to discuss strategies for
reducing group differences in test performance.
Scott B. Morris, Illinois Institute of Technology, Chair
Scott B. Morris, Illinois Institute of Technology,
Michael W. Collins, Illinois Institute of Technology, Testing
for Adverse Impact When Sample Size is Small
Philip L. Roth, Clemson University,
Philip Bobko, Gettysburg College,
Fred S. Switzer, Clemson University, Michelle A. Dean, University of North Texas, The
Influence of Range Restriction on Estimates of Ethnic Group Differences: An
Analysis and Monte Carlo Simulation
Chad H. Van Iddekinge, Clemson University,
Philip L. Roth, Clemson University,
Allen I. Huffcutt, Bradley University, Carl E. Eidson, Wilson Learning Corporation, Structured
Interview Ethnic Group Differences: Greater than We Thought?
Dennis Doverspike, University of Akron,
Rosanna F. Miguel-Feruito, Barrett & Associates, Test-Wiseness
Training as a Mechanism for Reducing Adverse Impact: Effects on Responses to
Reading Comprehension Test Items with Omitted Passages
Ann Marie Ryan, Michigan State University, Discussant
113. Roundtable: Saturday, 10:30 11:20
Catalina (W)
Why Should I-O Psychologists Be Studying Retirement?
There are two primary goals for the roundtable: (a) to
discuss ways in which I-O psychologists can contribute to our scientific
understanding of retirement, and (b) to identify some of the barriers to
entry faced by those wishing to pursue research in this area and discuss ways
to overcome them.
Gary A. Adams, University of Wisconsin Oshkosh, Co-Host
Kenneth S. Shultz, California State UniversitySan
Bernardino, Co-Host
Mary Anne Taylor, Clemson University, Co-Host
114. Symposium: Saturday, 10:30 12:20
Point Loma B (W)
Reconsidering the Assumption of Rational Self-Interest
in Organizational Psychology
This symposium examines the insufficiency of rational
self-interest as an explanation for attitudes and behavior in the workplace.
Four papers address a range of outcomes and theoretical perspectives,
including job satisfaction, violation of expectations, intergroup conflict and
negotiation, and fairness. The
findings suggest motivational and cognitive mechanisms beyond rational
self-interest.
M. Audrey Korsgaard, University of South Carolina, Chair
Bruce M. Meglino, University of South Carolina,
M. Audrey Korsgaard, University of South Carolina, The
Assumption of Self-Interest in Models of Job Satisfaction
M. Audrey Korsgaard, University of South Carolina,
Bruce M. Meglino, University of South Carolina, David C. Thomas, Simon Fraser University,
Kevin Au, Chinese University Hong Kong, How
Deliberative Are
Employees Responses to Violations?
Susan E. Brodt, Duke University, Waxing And Waning of
Self-Interest: Cognitive and Motivational Aspects of Negotiations
Robert G. Folger, Tulane University,
Carmen Turillo, Jim
Lavelle, Tulane University,
Julie Gee, Tulane University, Beyond
Cheap Talk: Third-Party, Self-Sacrificial Punishment of Unfairness
Avraham N. Kluger, Hebrew UniversityJerusalem, Discussant
115. Panel Discussion: Saturday, 11:30 12:50
Harbor Island III (E)
The Value of Licensure for I-O Psychologists: Skeptics and
Converts Unite!
This panel discussion is designed to both educate SIOP
members with regard to the ambiguities surrounding I-O licensure and to identify
and debate the issues underlying the Shoulds of licensure for I-O
psychologists. Panelists will share
their own experiences and insight bearing on these issues.
Deidra J. Schleicher, University of Tulsa, Co-Chair
Robert P. Tett, University of Tulsa, Co-Chair
Angelo S. DeNisi, Texas A&M University, Panelist
Douglas N. Jackson, Sigma Assessment Systems/University
of Western Ontario, Panelist
P. Richard Jeanneret, Jeanneret & Associates, Inc., Panelist
S. Morton McPhail, Jeanneret & Associates, Inc., Panelist
Neal W. Schmitt, Michigan State University, Panelist
Vicki V. Vandaveer, The Vandaveer Group, Inc., Panelist
116. Roundtable: Saturday, 11:30 12:50
Bel Aire Ballroom North (W)
Measurement Issues in Customer Service: Wheres the
Problem?
During this roundtable session we will discuss how
customer service is, and should be, conceptualized and measured.
Advances, challenges, and conceptual paradigms (or lack thereof) will be
addressed along with LOA, criterion, and definitional issues.
Results of a customer service benchmarking study will be presented for
illustration at appropriate points.
Brian J. Ruggeberg, Assessment Solutions Inc., Co-Chair
William S. Battle, Assessment Solutions, Inc., Co-Chair
117. Roundtable: Saturday, 11:30 12:50
Catalina (W)
Strategic Evaluation Network: Sharing Lessons Learned
Network with others interested in evaluating the
effectiveness and utility of I-O interventions. Explore ways to apply a systems
framework to evaluating I-O programs that links the program to business strategy
and desired outcomes. Discuss the
factors that facilitate and impede evaluation, and share lessons learned while
conducting strategic evaluations.
Jeanne Carsten, Chase Manhattan Bank, Host
Copies of papers can only be obtained from
the authors.
The e-mail addresses of SIOP members are on
the SIOP Web site.
www.siop.org
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Program Table
of Contents