Workshop 5 (half day)
Using Technology to Enhance Assessment and Development Programs
Presenters: Deborah E. Rupp, University of Illinois at Urbana-Champaign
Coordinator: Barbara A. Fritzsche, University of Central Florida
This workshop focuses on how to develop integrated assessment and development programs that use technology to enhance each step in the process. Participants will learn how competencies can be used to integrate all HR functions. Participants will be walked through the process steps common to all assessment programs (i.e., observe and record behavior, classify behavior into competencies, obtain ratings/scores on competencies, compute final scores, rank order candidates, provide feedback). Then, advice will be offered for how technology can be used to enhance each of these steps. To illustrate these points, the technological enhancements that have been made to operational developmental assessment centers in the U.S. and abroad will be shown via pictures, equipment specifications, and video demonstrations. Then, other technologies that have implications for assessment and development programs will be discussed or demonstrated, such as Skype, HP’s Halo project, Apple’s integrated technology systems, avatars, and clickers. Workshop participants will map their assessment/development programs onto the process steps common to all assessment programs, infuse technology where it is appropriate, and set goals for technologically enhancing their programs.
This workshop is designed to help participants:
- Understand how competencies can be used to integrate all HR functions
- Map their assessment and development programs onto the process steps common to all assessment programs
- See and experience a variety of technological enhancements that are currently used in operational developmental assessment centers
- Set goals for technologically enhancing their assessment and development programs
Deborah Rupp’s work on behavioral assessment specifically focuses on assessment center validity, the use of the method to foster professional development, and the use of technology to enhance assessment and development. She is the director of the Laboratory for the Study of Developmental Assessment Centers (DACLab), a multinational and multidisciplinary group of researchers and practitioners conducting many projects in this area, which includes a program offering DAC assessments to managers and executives in both the U.S. and Asia. Rupp has coauthored the new edition of Assessment Centers in Human Resource Management with George C. Thornton and was the first ever recipient of the Douglas W. Bray and Ann Howard Award (for research on leadership assessment and development). This work has appeared in outlets such as Research in Personnel and Human Resource Management, The Psychologist Manager Journal, and The Comprehensive Handbook of Psychological Assessment. Her assessment center research is supported by funding from the SIOP Foundation, the State Farm Companies Foundation, the Korean Psychological Testing Institute, and the Center of Human Resource Management. She has also been published in outlets such as Academy of Management Review, Journal of Applied Psychology, Organizational Behavior and Human Decision Processes, Journal of Management, Journal of Organizational Behavior, Journal of Vocational Behavior, Research in Multilevel Issues, Human Resource Management Review, and Corporate Governance: An International Review. She serves on the editorial boards of Organizational Behavior and Human Decision Processes, Journal of Management, and Journal of Organizational Behavior. Lastly, she is an active practitioner, having consulted on projects for groups such as the State University Civil Service System, the Korean Civil Service Commission, the SK Corporation, Virginia Department of Corrections, Sun Microsystems, Colorado Department of Human Services, CIB Marine Bancshares, Rockwell Automation, and Solutia (formerly Monsanto).
Return to Program
Return to Workshop List