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 Workshop 3

Competencies as a Foundation for Integrated Talent Management

Presenters:        Alexis A. Fink, Microsoft Corporation, and Juan I. Sanchez, Florida International University
Coordinator:      Chris Lovato, Kenexa
Target Audience: All levels of experience
We will address theoretical and practical considerations in the development of an integrated, competency-based talent management system. We will begin by comparing and contrasting the key elements of traditional and competency-based talent management. The derivation of functional and strategic competencies as well as the similarities and differences in the processes through which each type of competency is applied to talent management practices will be discussed. We will also discuss the development of strategic competencies capable of signaling the behavioral themes associated with the organization's competitive advantage, the promotion of "on-brand" employee behavior through strategically-oriented competency-based language, and the application of competencies to key talent management processes. Particular attention will be given to the unique measurement, validation, and compliance challenges associated with competency-based, integrated talent management systems. In this workshop, an experienced practitioner and an experienced academic researcher join forces to provide an innovative set of competency-based management practices that balance the scientific standards and practical realities of integrated talent management in organizations.
As a result of attending this session participants will be able to:
  • Identify the key elements of a successful competency-based, integrated talent management system
  • Promote employee on-brand behavior through strategic behavioral themes
  • Integrate competencies in key talent management processes
  • Implement the unique requirements of competency-based measurement and validation while managing compliance risks
Alexis Fink is currently serving as Talent Management Architect for Microsoft, working on the foundations of talent processes and building compelling analytics to drive talent decisions. She joined Microsoft in 2005, and in that time she has been responsible for curriculum development and delivery, measurement and assessments, building a change management framework, competency strategy, and employee research, including the employee engagement, culture and employee value proposition. Prior to Microsoft, Alexis spent 8 years at BASF, leading through acquisition integrations, driving curriculum design, and leading large-scale organizational change initiatives. Alexis received her PhD in Organizational Psychology from Old Dominion University. In addition to her industry experience, Alexis’ academic talents led her to conduct research for the US Navy and NASA, and to teach at the doctoral level.

Juan I. Sanchez is Professor of Management and International Business and Knight-Ridder Byron Harless Chair of Management at Florida International University. He earned his PhD from the University of South Florida, Tampa in Industrial and Organizational Psychology. He is a Fellow of the Society for Industrial and Organizational Psychology and the American Psychological Association, and a former member of the Academy of Management's HR Division Executive Committee. A three-time panelist with the National Academy of Sciences, he is a Public Member of the U.S. State Department’s Board of Examiners of the Foreign Service, and a Special Government Employee of the Social Security Administration’s Occupational Information Advisory Panel. He has published numerous book chapters and over seventy articles in refereed journals such as the Journal of Applied Psychology, Personnel Psychology, and Academy of Management Journal, among many others. He is currently associate editor of the Journal of Occupational and Organizational Psychology and has served on the editorial boards of the Journal of Applied Psychology and Personnel Psychology, among other journals. Professor Sanchez has consulted and expert-witnessed with multiple organizations in the U.S., Latin America, and Europe.