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Seminar 4

Bullying at work: Perspectives from Europe and North America


This seminar is presenter by pioneering workplace bullying scholars, Charlotte Rayner, Loraleigh Keashly, and Suzy Fox. Issues include definitions, labeling, measurement, power relationships, intent, perspective, causes, consequences, and efforts by organizations in the UK, continental Europe and North America to develop anti-bullying guidelines and practices.

Learning Objectives:

From both North American and European perspectives, attendees will be able to:

  • Articulate the nature of workplace bullying vis a vis other constructs such as workplace aggression and incivility (defining the construct space), with particular focus on similarities and differences in the cultural and institutional contexts of North America and Europe.
  • Describe the impact of WB on individuals, groups, and the organization and explore mechanisms for such effects.
  • Consider possible strategies for addressing WB at the individual, interpersonal, group, organizational and societal level.

Presenter Bios:

Charlotte Rayner is Professor of Human Resource Management at Portsmouth Business School where she also manages an academic department.  She has been at the forefront of research into workplace bullying since the mid 1990’s when she completed the first major UK survey for the BBC.  Subsequent research clients include government, the military, private companies as well as the public sector and trade unions.  Charlotte is particularly interested in prevention strategies at the organization level.  She lectures internationally and was President of the International Association on Workplace Bullying and Harassment (IAWBH) 2008-2012.

Loraleigh Keashly is an associate professor and Interim Chair of the Department of Communication at Wayne State University, Detroit. Her research and consulting focuses on conflict and conflict resolution at the interpersonal, group and inter-group levels. Her current research focus is the nature, effects and amelioration of uncivil and bullying behaviors in the workplace with a particular interest in the role of organizational structure and culture in the facilitation or prevention and management of these behaviors. She has focused her recent attention on the academic environment and works with universities on these issues. Her work has appeared in Work & Stress, Journal of Emotional Abuse, Violence and Victims, Employee Rights and Employment Policy Journal, the Journal of Management and Organizations, Administrative Theory & Praxis, Journal of the International Association of Ombudsmen, the International Journal of Adolescent Mental Health, the Journal of Healthcare Management. Book chapters have appeared in Bullying and Harassment in the Workplace (Taylor & Francis), Counterproductive Work Behavior (American Psychological Association), the Handbook of Workplace Violence (Sage), the Destructive Side of Organizational Communication (Routledge/LEA),  Insidious Workplace Behavior (Routledge/LEA), Gender and Dysfunctional Behavior (Edward Elgar), Workplace Bullying in Higher Education (Routledge), and Problematic Relationships in the Workplace, Volume II (Lawrence Erlbaum). She has been a consultant to organizations and an expert witness on cases of workplace bullying and hostility.

Suzy Fox, GPHR, MBA, Ph.D., is Professor in the Department of Management and Institute of Human Resources and Employment Relations, Quinlan School of Business, Loyola University Chicago. She researches counterproductive work behavior; workplace bullying, and individual and cultural characteristics of successful professional women internationally. Her research goal is to help develop interventions (training, organizational policy, and public policy), toward building healthy workplaces.  She has co-developed measures of workplace bullying, counterproductive work behavior, organizational citizenship behavior, autonomy, and job-related emotions. Her books include Gender and the Dysfunctional Organization (Fox & Lituchy, 2012); Counterproductive Work Behavior: Investigations of Actors and Targets (Fox & Spector, 2005) and Successful Professional Women of the Americas: From Polar Winds to Tropical Breezes (Punnett, Duffy, Fox, Gregory, Lituchy, Monserrat, Olivas Lujan, & Fernandes dos Santos, 2005).  She has conducted seminars and workshops on workplace bullying, counterproductive work behavior, and job stress in Cuba, Turkey, Puerto Rico, the UK, Canada, and the United States, and was a keynote speaker at the 8th International Conference on Workplace Bullying in Copenhagen.

Chair: Suzy Fox, Loyola University Chicago