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Workshop 4

Integrated Talent Management: Methods for Integrating Talent Management Initiatives to Drive Organizational Performance

Presenters: Mike Dolen, Kenexa, an IBM Company; Leslie Joyce, Novelis Inc.

Coordinator: John Howes, Kenexa, an IBM Company

Target Audience: Intermediate; attendees should have a solid understanding of basic integrated talent management concepts and some experience in this content area.


What is “integrated talent management?” This workshop explores the broad array of traditional and contemporary views and provides a business-focused methodology for ensuring organizations can deliver on their talent agenda. Objective and qualitative information from talent management professionals and business leaders will be discussed.

Detailed Description:

Integrated Talent Management has become the holy grail of human capital management, and it is now the standard by which world-class talent management (TM) programs are measured. But what is it really? What should it be, and how do you get there? What works, and what does not? How do you sift through all of the available talent information to find a solution that works for you and for your company? A commitment to being world-class requires an understanding of the key elements of integration and the best methodologies for getting your talent management program to where it needs to be.

In this workshop, the presenters will distill the wide variety of definitions, processes, approaches and tools down to the most effective ones based on real-time data from top TM practitioners. They will then add the perspective of key business leaders—answering the question: what creates the real value of TM programs? Participants will think critically about common assumptions and discuss options that enable them to address the challenges they are facing. The workshop will be a combination of presentation and participant interaction focused on meeting the needs of all the participants.

This workshop is designed to help participants:

  • Evaluate the various definitions of integrated talent management and their implications
  • Compare, contrast, and select the best methodology for managing the talent management programs in their organization
  • Analyze key choices and challenges faced with integrated talent management programs
  • Communicate the importance of integrating talent management processes, practices, and approaches to optimize impact on business results
  • Integrate talent management programs that drive organizational performance

Mike Dolen is Partner and Executive Consultant at Kenexa, an IBM Company. At Kenexa, Mike has led the Global Survey Organization, including leadership of over 300 employees around the world. In this capacity, he has been responsible for consulting, product strategy, organic and inorganic growth, and business operations for offices in over 15 countries. Mike has also spearheaded and managed the acquisition and integration of 3 firms on 3 different continents.

In his consulting capacity, Mike advises boards of directors, executive committees and senior leadership teams, and other leaders on how to increase individual, team, and organizational performance. An accomplished business leader and consultant with 19 years professional experience as a human resources, talent management and organizational effectiveness professional, Mike has worked with hundreds of executives and leaders at dozens of organizations spanning multiple industries in 35 countries. Mike has served as Executive Consultant and Executive Sponsor on many of the largest organizational development and employee engagement programs in the world, with an estimated total population across his global client base in excess of 5 million employees in over 160 countries.

As an internal human resources professional, Mike has led teams and programs focused on Talent Management, Organizational Effectiveness and Development, Workforce Transformation, and Change Management for The Home Depot, Delta Air Lines, United Airlines, The Los Angeles Unified School District, and Southern California Edison.

Mike is regularly invited to speak at industry groups, professional conferences, symposia, and corporate leadership events across the world. He has published research in the Journal of Applied Psychology and Psychological Reports. He holds a Bachelor’s degree in Psychology and a Master’s degree in Industrial and Organizational Psychology.

Leslie W. Joyce, Ph.D., is senior vice president and chief people officer for Novelis Inc. In this role, Leslie is responsible for the formulation and implementation of the company's worldwide human resources objectives, policies, and practices, as well as its talent development efforts. She is responsible for the regional and functional HR organizations, Compensation, Benefits, HRIS and Global Security.

Leslie joined Novelis in 2009 as vice president and Chief Talent Officer responsible for establishing a world-class integrated talent management function globally. Novelis Inc. is the world's leading producer of aluminum rolled products and the world leader in aluminum recycling. Novelis has 12,500 employees in 31 facilities in 11 countries and annual revenues near $11B. As the world leader in aluminum rolled products, Novelis is the key supplier to such premium brands as Audi, Jaguar, Mercedes, Coca-Cola, and Anheuser-Busch.

Prior to joining Novelis, Leslie was Vice President and Chief Learning Officer for The Home Depot. In her role as CLO, she was responsible for all aspects of delivering full service learning solutions for The Home Depot's 300,000+ employees. This included the design, development, deployment, and evaluation of all technical, profession, and leadership development solutions, enterprise wide. Under her leadership, The Home Depot established itself as a leader in innovative and effective approaches to large scale learning and change management, receiving multiple awards to include the Training Top 100 and CLO Magazine’s Award for Strategic Alignment, among others.

Leslie is an active member of the Society of Industrial and Organizational Psychology (SIOP) with numerous publications and presentations to her credit. She is the founder of the Leslie W. Joyce and Paul W. Thayer Fellowship in Industrial Psychology which provides financial assistance to I-O graduate students interested in an applied career in training and leadership development. Leslie holds a Ph.D. in Industrial/Organizational Psychology from North Carolina State University.