Coffee Break: Saturday, 7:30 - 8:00 South Hall/North Foyer
70. Symposium: Saturday, 8:00 - 9:50 Marquis III
Frontiers of Leadership: The Multiple-Level Approaches
The most recent theorizing and empirical results about five multiple-level approaches
to leadership are presented. The approaches are classical (participative decision making;
contingency model), contemporary (transformational leadership), alternative (information
processing), and new wave (individualized leadership) in nature. Multiple-level leadership
issues are addressed from theoretical, measurement, and analytical perspectives.
Francis J. Yammarino, SUNYBinghamton, Chair
Roya Ayman, Illinois Institute of Technology, Martin M. Chemers, University of
CaliforniaSanta Cruz, Fred E. Fiedler, University of Washington, Contingency
Model of Leadership Effectiveness: A Level of Analysis and Source Variance Contribution
Arthur G. Jago, University of Missouri, Situation Effects and Levels of
Analysis in the Study of Leader Participation
Bruce J. Avolio, SUNYBinghamton, Migrating Leadership
"Up": Transforming Transformational Leadership Theory and Its Measurement
Robert G. Lord, University of Akron, Rosalie J. Hall, University of Akron, Multi-Level
Consequences of Self-Concept-Based Explanations of Leadership Perceptions
Fred E. Dansereau, SUNYBuffalo, An Extension of the Individualized
Leadership Approach: How and When Does Individualized Leadership Emerge?
Richard J. Klimoski, George Mason University, Discussant
71. Practitioner Forum: Saturday, 8:00 - 9:50 Copenhagen
The New Reality of Employee Retention: Issues and Initiatives
Data will be presented which address issues relevant to retaining employees including:
linkages between attitudes and turnover, personalitys relationship to turnover, and
the special case of part-time employees. Programs (mentoring, exit interview, and a
comprehensive plan) designed to assist companies dealing with the question of retention
will also be presented.
Richelle B. Southwick, Southern Company, Chair
Lorrina J. Eastman, Bass Hotels & Resorts, Robert J. Vandenberg, University
of Georgia, Christopher D. Kline, Life Office Management Association, Organizational
Predictors of Employee Retention: The Linkage Between Employee Opinion Survey Results and
Turnover
Suzanne L. Bollar, Management Psychology Group, William J. Flanagan, Management
Psychology Group, The Value of Person Variables in Understanding Employee Retention:
Using the Big Five Personality Factors to Predict Voluntary Turnover
William H. Newbolt, Burke Strategic Consulting Group/University of Georgia,
Heather Pierce, Burke Strategic Consulting Group/Georgia Institute of Technology, Retention
of Part-Time Employees: The Relationship Between Attitudes and Turnover
Marsha B. Welles, First Tennessee Bank, Shenece Garner, First Tennessee Bank,
Jenni Nieman, First Tennessee Bank, A Needs Assessment: Exploring the Mentoring
Needs of High Potential Managers and Professionals
Christine E. Schoob, Corporate Insights & Development, Inc./Georgia
Institute of Technology, Alison G. C. Mallard, Corporate Insights & Development, Inc.,
Reducing Turnover: A Real-World Approach to a Real-World Problem
Laura L. Wolfe, Southern Company, Michael E. Moomaw, Southern Company, Exit
Interviews: Creating the Process, Analysis of Findings, and Lessons Learned.
72. Symposium: Saturday, 8:00 - 9:50 Consulate
Personality in Models of Managerial Performance: Getting Beyond the
Lists
80 years of research on managerial performance provides a wealth of information about
effective behavior and personality characteristics. Performance taxonomies organize
managerial requirements and serve as benchmarks and reference systems. This symposium
expands the catalogue of dimensions and addresses explanations, omissions, and personality
applications of new views about managerial performance.
Joyce C. Hogan, Hogan Assessment Systems, Chair
Robert P. Tett, Wright State University, A Trait-Based Interactionist
Model of Managerial Performance
Paul M. Connolly, Performance Programs, Inc., Integrating Behavioral
Feedback and Personality Characteristics in Leadership Coaching: What and Why
Joyce C. Hogan, Hogan Assessment Systems, Walter C. Borman, University of South
Florida/Personnel Decisions Research Institutes, How and Why Contextual Performance
Contributes to Managerial Performance
Jared D. Lock, Jeanneret & Associates, Evolution of Managerial
Characteristics: To Teams and Back Again
Stephan J. Motowidlo, University of Florida, Discussant
73. Symposium: Saturday, 8:00 - 9:50 Sydney
The Validity of Job Analysis Judgments
Development of various human resource programs (e.g., selection, performance appraisal,
training) involves the use of the judgments of subject matter experts. Papers in this
symposium are directed to an assessment of the validity of various types of expert
judgment across different organizational contexts and applications.
Jeffrey A. Ryer, Aon Consulting, Chair
Juan I. Sanchez, Florida International University, Edward L. Levine, University
of South Florida, Inaccuracy in Job Analysis Data: How Does One Know?
Thomas L. Dallam, Capital One, Mark H. Ludwick, Capital One, Paige Porter Wolf,
Aon Consulting, Matthew R. Redmond, Aon Consulting, Subject Matter Experts (SME) vs.
I-O Psychologists: A Comparison of Competency Profiles
David B. Schmidt, Aon Consulting, Matthew R. Smith, Aon Consulting, Neal W.
Schmitt, Michigan State University, Jeffrey A. Ryer, Aon Consulting, The Validity of
Future Job Analysis Ratings
Jeff W. Johnson, Personnel Decisions Research Institutes, Gary W. Carter,
Personnel Decisions Research Institutes, David H. Oliver, GTE, Agreement in Job
Analysis Ratings Between Incumbents and Supervisors
Sheldon Zedeck, University of CaliforniaBerkeley, Discussant
74. Special Event: Saturday, 8:00 - 8:50 Intl Salon B
1998 Ernest J. McCormick Award for Distinguished Early Career
Contributions
Modeling Job Performance: Promising Questions and Questionable Promises
Based on meta-analytic cumulation of the literature reporting intercorrelations among
job performance measures over the past 100 years, a reconceptualization of the construct
of job performance is advanced. Variance attributable to source (e.g., supervisor), halo
and other effects are estimated by an innovative application of meta-analytic techniques.
Implications are discussed.
Frank L. Schmidt, University of Iowa, Chair
Chockalingam Viswesvaran, Florida International University, Presenter
75. Panel Discussion: Saturday, 8:00 - 9:50 Intl Salon D
Career Paths in I-O Psychology: Early Career Choices
Training in I-O psychology allows many career paths. This panel discussion explores
early career choices made by a group of recent I-O graduates in a variety of academic and
industrial positions. The panel members will answer a series of questions related to their
career decisions. Audience participation will be encouraged.
Ronald G. Downey, Kansas State University, Chair
Robert P. Delprino, SUNYBuffalo, Panelist
Marc C. Marchese, Kings College, Panelist
Patrick R. Powaser, Frito-Lay North America, Panelist
Deidra J. Schleicher, Kansas State University, Panelist
Carla K. Shull, Aon Consulting, Panelist
Connie Wanberg, University of Minnesota, Panelist
76. Poster Session: Saturday, 8:00 - 9:50 Intl Hall South Foyer
Gender, Aging, Decision Making, and Culture/Climate
76-1
1998 S. Rains Wallace Dissertation Award
Alternative Models of Organizational and Managerial Decision Making: An
Analysis of Compensation Decisions Using Soft Computing Methods
David W. Dorsey, American Institutes for Research
This research focuses on the emerging area of "soft computing" methods as
useful isomorphic models of important cognitive processes. Research was conducted using
actual managers and a simulated organizational decision task relating to merit pay. The
results indicate that soft computing models generally outperform traditional methods.
Conceptual implications are reviewed.
76-2
Factorial Invariance and Multirater Feedback
Robert B. Stennett, University of Georgia
C. Douglas Johnson, University of Georgia
Janet E. Hecht, University of Georgia
Troy Dwayne Green, University of Georgia
Kim Jackson, Assessment Plus, Inc.
Welyne M. Thomas, Assessment Plus, Inc.
The current, two-study investigation examined rating source issues as applied to
multi-rater feedback systems. Differences (e.g., definitional differences, different
opportunity to observe ratee behavior, factor structure) were evaluated using principal
components analyses, structural equations modeling and multi-group confirmatory factor
analyses. Implications for the use of multi-source feedback are discussed.
76-3
Gender Differences in Mechanical Comprehension:
Reducing the Disparity Through Training
Christine Rechenberg, University of Akron
David S. Bernal, University of Akron
Andrea F. Snell, University of Akron
Two methods of training were evaluated on reducing gender differences in mechanical
comprehension. The two interventions consisted of explicit and implicit training. Results
demonstrated that both interventions enhanced performance across subjects. More
importantly, gender differences existing prior to training were eliminated after the
training interventions were completed.
76-4
A Climate for Customer Orientation in the Product Development
Department: Antecedents and Consequences
Karlien VanderHeyden, Vlerick School of Management
This is a study on the climate for customer orientation in the product development
department of 14 manufacturing companies. The influence of some organizational practices
(strategy, work facilitation, connectedness of departments) on the climate for customer
orientation was examined. We also investigated the link between the climate for customer
orientation and the perceptions of the customers.
76-5
Perceived Person-Organization Fit (P-O Fit) and Organization Choice
Decisions
Meredith A. Ryan, Colorado State University
Research on subjective P-O fit has demonstrated that the direct measure plays an
important role in determining job choice, but no research has been conducted with the
indirect measure. The indirect measure was found to be positively related to objective P-O
fit, the direct measure, organization attraction, and organization choice.
76-6
Organizing for Service Quality: National Tests of a Linkage Model
Eric Sundstrom, University of Tennessee
DonnaMaria C. Vigil-King, University of Tennessee
Jack W. Wiley, Gantz Wiley Research
A model linking organizational structure and practices with service quality and
customer satisfaction was tested using three national sample surveys of employees of
medium-to-large firms in 1993, 1995, and 1997. Employee-based measures of
customer-centered organization consistently predicted employees perceptions of
service quality and customer satisfaction in all 3 years.
76-7
Polychronic Time as an Artifact of Organizational Culture
Richard L. Frei, Temple University
Bernadette M. Racicot, SmithKline Beecham
Angela Travagline, Temple University
147 faculty members of a midsized university responded to questionnaires measuring
monochronic work behaviors, perceived departmental time organization strategy, job-induced
stress, and research productivity. Monochronic behaviors were significantly correlated
with job-induced stress and number of publications. Perceived departmental time
organization strategy was unrelated to monochronic behaviors or the outcome variables.
76-8
A Multitrait-Multimethod Examination of Hierarchical
Models of Psychological Climate
Boris B. Baltes, Wayne State University
Chris P. Parker, Northern Illinois University
Heather A. LaCost, Northern Illinois University
Robert Altmann, Northern Illinois University
Joseph Huff, Northern Illinois University
Scott A. Young, Northern Illinois University
A multitrait-multimethod data collection design was used to examine the James and James
(1989) hierarchical model of psychological climate (PCg). Support for the PCg model was
not found, indicating that researchers should refrain from the aggregation of
psychological climate dimensions until additional evidence is presented that supports the
PCg model.
76-9
An Empirical Evaluation of Competing Safety Climate Measurement Models
Lorin Mueller, University of Houston
Nancy Da Silva, University of Houston
Joellyn Townsend, University of Houston
Lois E. Tetrick, University of Houston
Three safety climate measurement models have been proposed by various researchers.
Methodological and conceptual issues relating to previous studies are discussed. Results
indicated that a six-factor model adapted from Zohars (1980) model provides the best
fit to the observed data.
76-10
Another Look at Market Pay Range Effects on Job Choice
Scott Highhouse, Bowling Green State University
Alexandra Luong, Bowling Green State University
Shreya Sarkar, Bowling Green State University
Conventional wisdom suggests that pay will impact choice more when there is a wide
market range. We suggest that this conclusion tells only part of the story concerning how
pay range influences job choice, and show how the stage of choice determines the direction
of effects.
76-11
Self-Efficacys Mediating Role in Success-Bred Escalation
Sonia M. Goltz, Michigan Technological University
This study indicated that self-efficacy mediates an effect of performance-related task
experiences on escalation. Subjects who previously experienced reinforcement patterns
resulting in their increased success had higher self-efficacy levels and temporarily
exhibited increased failure when reinforcement was no longer forthcoming, relative to
subjects who previously experienced patterns resulting in decreased success.
76-12
Individual Unionization Decisions: The Relative
Importance of Perceived Costs and Benefits
Steven Mellor, University of Connecticut
R. James Holzworth, University of Connecticut
James M. Conway, Central Connecticut University
Using Hierarchical Linear Modeling (HLM), we examined a decision model based on the
relative importance of costs and benefits of union representation as assessed by the
individual. Policy capturing results confirmed predictions about judgment policies
averaged across individuals and policies based on situational differences.
76-13
Debiasing Evaluations of Organizational Decisions
Adam B. Butler, University of WisconsinGreen Bay
R. Jason Weiss, University of NebraskaOmaha
Decision evaluation is an important activity in individual and team performance
appraisal. However, research indicates these evaluations may be biased by outcome
knowledge. We found that knowledge of decision processes played a greater role in
determining evaluations. In addition, instructions to avoid the outcome bias improved
evaluations.
76-14
Handling the Load: Making Selection Decisions in Busy Managerial
Environments
Dawn Tomasiewicz, Illinois State University
Cynthia R. Nordstrom, Illinois State University
Karen B. Williams, Illinois State University
Participants were randomly assigned to evaluate job candidate credentials in managerial
environments high/low in cognitive load. Individual difference variables (need for
cognition, cognitive ability) interacted with type of managerial
environmentinfluencing both selection decisions and the number of interview
questions generated by participants. Practical and conceptual implications are discussed.
76-15
Perceptions of Facilitator Neutrality: Effect on
Distributed Computer Mediated Groups
Paul W. Thurston, Air Force Institute of Technology
Jeffrey A. Lea, Air Force Institute of Technology
Cassie B. Barlow, Air Force Research Laboratory
Kenneth A. Graetz, University of Dayton
Group support systems combine computer and communication technology with human
facilitation to allow geographically separated parties to collaborate and make decisions.
Results from an experimental study show that the co-location and perceived alignment of
the facilitator can negatively impact participants fairness perceptions, attitudes,
information sharing, and ultimately group decision quality.
76-16
Are You Attracted? Would You Pursue? A Recruiting Policy-Capturing Study
Lynda Aiman-Smith, North Carolina State University
Talya N. Bauer, Portland State University
Factors determining recruits attraction to an organization may differ from those
prompting job pursuit intentions. Using policy-capturing we studied the relationships of
pay, promotional opportunity, lay-off policy, and ecological rating to organizational
attractiveness or pursuit intentions. Ecological rating most strongly predicted
attractiveness; pay most strongly predicted job pursuit intentions.
76-17
Diversity at a Distance: Comfort With a New Management-Team Member
Marcus M. Stewart, University of North CarolinaChapel Hill
Benson Rosen, University of North CarolinaChapel Hill
Evaluation of a new management team member was examined in the context of a
decision-making simulation. White executives evaluated a minority new team member
significantly higher than an identically situated white team member. Findings are
discussed in terms of opportunities for minorities to break into higher-level management
teams.
76-18
Impact of Diversity on Group Attitudes, Processes, and Performance
James B. Shaw, Bond University
Elain Barrett-Power, Bond University
Greg Southey, Queensland University of Technology
This study investigated the impact of diversity on group attitudes, processes and
performance, as well as the moderating effect of "diversity management skills."
Results show that diversity has a complex impact on work group performance. Both positive
and negative effects of diversity were found on attitudinal, process, and performance
measures.
76-19
Fit and Misfit: The "Bright Side" of Bad P-E Fit
Amy Buhl Conn, University of Maryland
Person-environment fit research has primarily focused on only the positive and negative
consequences of good fit. This paper addresses the importance of the "bright
side" of bad fit given the rapid changes taking place in the workplace and the influx
of diverse workers. Theory and research is presented.
76-20
"Auslaender Raus!": Explaining Employment Discrimination in
Germany
Joerg Dietz, Tulane University
Lars-Eric Petersen, Martin-Luther University, Halle/Saale, Germany
In a German study of employment discrimination, participants advised to maintain a
homogenous (i.e., German) workforce selected fewer foreign applicants than did
participants not advised to do so. A hypothesized interaction qualified this main effect:
Only subtly prejudiced participants selected fewer foreign applicants, when advised to
maintain a homogenous workforce.
76-21
Discriminatory Workplace Behaviors Against Blacks:
A Multidimensional Scaling Study
Joerg Dietz, Tulane University
Elizabeth Deitch, Tulane University
Erika L. Hayes, Emory University
Brian J. OLeary, Tulane University
We studied the construct of discriminatory workplace behaviors against Blacks.
Multidimensional scaling analyses indicated a two-dimensional typology of these behaviors.
On the basis of regression analyses, the two dimensions were labeled work-relatedness and
seriousness. The paper concludes with a discussion of the studys implications and
limitations.
76-22
Diversity Enhancement Plans, Fairness Perceptions, and Job Pursuit
Intentions
Jerel E. Slaughter, Bowling Green State University
Evan F. Sinar, Bowling Green State University
Peter D. Bachiochi, Eastern Connecticut State University
This research examined reactions to various diversity enhancement plans (DEPs).
African-American engineering students reacted to an excerpt from a recruitment brochure
presenting one of six different plans. The effects of plans on job pursuit intentions were
mediated by perceptions of fairness. Implications for minority recruitment and DEPs are
discussed.
76-23
Acknowledging Ones Stigma in the Interview Setting: Strategy or
Liability?
Michelle Hebl, Rice University
Robert E. Kleck, Dartmouth College
This study examined the impressions interviewers formed of applicants who did or did
not acknowledge their stigmas in a job interview setting. Results revealed applicants
possessing stigmas perceived as uncontrollable (e.g., physical disabilities) benefit
somewhat from acknowledging whereas those possessing stigmas perceived as controllable
(e.g., obesity) suffer dramatically from acknowledging.
76-24
Latinas and Affirmative Action: Self-Interest, Fairness,
Past Discrimination, and Acculturation
Isabel Vargas-Machuca, California State UniversitySan
Bernardino
Janet L. Kottke, California State University
Personal self-interest, perceived fairness of an affirmative action strategy,
experience and knowledge of previous discrimination, and acculturation were used to
predict attitude toward affirmative action (AAA) among Latinas. Consistent with previous
research, self-interest and fairness correlated positively with AAA. Ethnic identity
correlated with AAA, but previous discrimination did not.
76-25
Reactions to Directive and Participative Styles of Female Leaders
Kathie L. Pelletier, California State UniversitySan Bernardino
Janet L. Kottke, California State University
Leadership style and sex-role deviation of leaders on participant perceptions of leader
effectiveness, leader satisfaction, and task satisfaction were tested using video
vignettes depicting scenarios of a female leader. Participants of both genders preferred
the leader displaying the participative leadership style and in-role sex role behavior.
76-26
Reasonable Employment Accommodations: A Policy-Capturing Approach
Heather A. Honig, ACT, Inc.
Timothy Buckley, Louisiana State University
This study used policy capturing to examine the effects of characteristics of the
person with a disability, characteristics of the accommodation, and characteristics of the
observer on judgments of reasonable accommodation. Students and employed persons rated the
profiles. Cost, previous performance level, and employment status influenced perceptions
of reasonable accommodation.
76-27
Diversity of Life Experiences: The Development and Validation of a
Biographical Measure of Receptiveness to Dissimilar Others
Shane Douthitt, University of Georgia
Lillian T. Eby, University of Georgia
Shana Simon, University of Georgia
Christy McLendon, Tulane University
In light of changing demographics, one of the biggest future challenges for selection
and promotion will be identifying individuals who are able to effectively work with
dissimilar individuals and are receptive to differences in others. A reliable and valid
biodata-based measure of receptiveness to dissimilar others was developed using
traditional scale development techniques.
76-28
Ethnic Differences in Support for a "Typical" Affirmative
Action Plan
Stephen L. Klineberg, Rice University
David A. Kravitz, American Institutes for Research
Support for a "typical" AAP was stronger among Blacks, than Hispanics, than
Whites. Effects of some predictors (fairness ratings, frequency of preferential treatment)
were similar across groups; effects of other predictors varied. The groups
perceptions of the world (e.g., frequency of discrimination) were quite different, and
attitudes differed accordingly.
76-29
Predicting Whites Attitudes Toward Two Affirmative Action Plans
(AAPS)
David A. Kravitz, American Institutes for Research
Stephen L. Klineberg, Rice University
White adults preferred a "tiebreak" AAP that applied to situations of equal
qualifications and Black underrepresentation to a "typical" AAP. This preference
was due to respondents who: were not Democrats; rejected government responsibility for
ensuring equal opportunity; believed affirmative action is unfair; believed discrimination
against Blacks is neither ubiquitous nor rare.
76-30
Gender Differences in Management Styles
Justin Menkes, Claremont Graduate University
This study examines gender differences in the management styles of senior executives.
Results suggest high level female managers are not more democratic than their male peers.
Nor are they less comfortable wielding power over others. Results did suggest that female
executives possess significantly better communication skills than their male counterparts.
76-31
Comparing the Standards Used in Determining
Hostile Environment Sexual Harassment
Allison E. Maue, Western Kentucky University
Elizabeth L. Shoenfelt, Western Kentucky University
A within-subjects comparison of hostile environment sexual harassment judgments made
under the "reasonable person" and "reasonable woman" standards
indicated while males change perceptions of harassment more often than females, the change
was not dependent upon the particular standard used. Females more often found evidence of
sexual harassment than did males.
76-32
Reactions to Accommodation: Effects of Disability, Reward, and Outcome
Adrienne J. Colella, Texas A&M University
Srikanth Goparaju, Texas A&M University
This experiment examined the effects of disability (dyslexia/sprain), reward
(competitive/non-competitive), outcome, and accommodation (granted or not) on
participants reactions to accommodating a disabled person in a contest scenario.
Results show that these factors influenced reactions, and that an accommodation need not
be granted, just requested, to elicit negative reactions.
76-33
Organizational Demographic Diversity, Competitive
Pay Scales, and Organizational Attractiveness
James M. LeBreton, University of TennesseeKnoxville
Scott Bedwell, Illinois State University
Robert B. Kaiser, Kaplan DeVries, Inc.
An interactionist methodology was used to investigate how individual difference
variables (e.g., openness to experience) moderated the effects of organizational
demographic stratification (e.g., race and gender stratification) and organizational pay
level on perceived organizational attractiveness. Support for some hypotheses was found,
replicating and extending previous findings.
76-34
Identity Management Strategies: A Quantitative Investigation
Scott B. Button, Defense Manpower Data Center
The study examined the strategies used by lesbian and gay employees to manage a
stigmatized sexual identity in organizational settings. The results revealed that sexual
minorities may counterfeit a false heterosexual identity, avoid the issue of sexuality
altogether, or integrate a gay or lesbian identity into the work context.
76-35
Cross-Race and Same-Gender Interactions: Bias in Sexual Harassment
Cases?
Julie Holliday-Wayne, University of Georgia
Kecia M. Thomas, University of Georgia
Christine M. Riordan, University of Georgia
Psychological research has focused on males sexual harassment of females. Recent
court decisions (Oncale v. Sundowner, 1998) have elucidated the need to study less common
forms of sexual harassment. This study included females harassing males, same-gender, and
cross-race harassment. Results indicated biases against males harassing females and
same-gender harassers.
76-36
What Are Stereotypes of Older Workers and Who Knows This?
Jennifer Hurd Gray, University of Akron/Saville & Holdsworth
Ltd.
A considerable amount of research has examined the relations between applicant age and
selection decisions. This research, however, is limited by measurement and research design
factors. The present study addressed the first limitation by examining the content and
construct validity of older worker bias.
76-37
The Development of Measures of Age and Generation Identity
Lisa Finkelstein, Northern Illinois University
Melvin E. Gonnerman, Northern Illinois University
Brian A. Johnson, Northern Illinois University
Within the framework of Social Identity Theory, multidimensional age and generation
identity measures were developed. Using a three-phase approach, we found initial evidence
for the reliability and factor structure of these scales. Age and generation identity
appear to be separate constructs that may have differential usefulness in predicting
work-related behavior.
76-38
Organizational Practices for Increasing Retention:
A Look Across Organizations
James D. Westaby, New York University
This study examined how industrial/organizational psychology practices across
organizations impact retention variables. Organizational size and revenue were used as
controls. Results indicated that selection and training initiatives had an impact on
retention, which also impacted perceived retention success. Increased exit interviewing
had a negative impact on retention success, as predicted.
76-39
Self-Efficacy as a Critical Variable in Occupational Burnout:
A Cross Cultural Examination
Pamela L. Perrew, Florida State University
David A. Ralston, University of Connecticut
Wayne A. Hochwarter, University of Alabama
Mina Westman, Tel Aviv University
Ana Maria Rossi, Clinica de Stress e Biofeedback
Alan Wallace, International University of Japan
Guenther Vollmer, Fachochschule Ludwigsburg
Maureen Tang, Lingnan College
Paulina Wan, Lingnan College
This study empirically examines self-efficacy as a mediating/explanatory variable in
the occupational role stressor-burnout relationship across seven cultures. Findings
suggest that self-efficacy consistently has a negative relationship with burnout and may
help to explain why occupational role stressors have a positive association with burnout.
76-40
Predictors of Skill Development and Utilization
Across Four Geographic Regions
Gabriela Guerrero, IBM
Sara P. Weiner, IBM
A world wide organizational survey administered across 50 countries and 14 languages
showed that personal accomplishment, management coaching, and a link between job and
companys objectives are among the best predictors of skill utilization and
development. Striking similarities were seen across four geographic regions and individual
countries.
76-41
The Role of Retirement Expectations and Social
Support in Post-Retirement Satisfaction
Mary Anne Taylor, Clemson University
Caren Goldberg, George Washington University
Lynn M. Shore, Georgia State University
This study is an investigation of changes in retirement adjustment over time. Life,
social, and retirement satisfaction were measured three months after retirement and ten
months after retirement. Predictors were retirement expectations and social support. As
expected, expectations and information from others had the strongest impact early in
retirement.
76-42
Accountability in Performance Appraisal: Higher Accuracy and Reduced
Errors
Jerry K. Palmer, Southeastern Louisiana University
Jack M. Feldman, Georgia Institute of Technology
Todd J. Maurer, Georgia Institute of Technology
We investigated the effect of holding raters accountable to an accuracy criterion and
individual differences in need for cognition on rating accuracy, contrast, and halo.
Accountable subjects produced ratings with less positive halo and context-induced
contrast, and higher accuracy. Need for cognition moderated the effect of accountability
on halo.
76-43
Using Criterion Decomposition to Enhance Decision Making Team
Performance
Jeffery A. LePine, University of Florida
John R. Hollenbeck, Michigan State University
Daniel R. Ilgen, Michigan State University
Jason A. Colquitt, Michigan State University
Aleks Ellis, Michigan State University
Criterion decomposition is used to identify variables that are predictive of the
component of decision accuracy least well predicted by the Multilevel Theory of team
decision making. A study of 80 teams demonstrated that aggressiveness and mean bias
feedback improved prediction over and above that explained by the original constructs.
76-44
Big Five Validity and Adverse Impact for Customer Service Managers
Carl E. Eidson, BI-LO, Inc.
Philip L. Roth, Clemson University
Thomas L. Killen, Clemson University
Brenda K. Przybyla, BI-LO, Inc.
Jana D. Fallon, University of Southern Mississippi
The Big Five personality dimensions showed both validity and adverse impact in a
concurrent validation project for the job of Customer Service
Manager. Conscientiousness and agreeableness both predicted performance ratings. However,
conscientiousness was also associated with lower scores for African Americans (d =
.68) and adverse impact.
77. Symposium: Saturday, 8:30 - 9:50 Imperial A
Techniques for Reducing Faking: Some Old Dogs and New Tricks
Those using noncognitive selection measures frequently search for techniques which will
prevent intentional response distortion or identify the fakers in the applicant pool. Two
empirical studies evaluate the effectiveness of traditional methods (e.g., warnings and
lie scales) and two papers introduce innovative techniques for reducing applicant faking.
Andrea F. Snell, University of Akron, Chair
Stephen A. Dwight, Aon Consulting, Do Warnings Not to Fake Actually
Reduce Applicant Faking?
Eric Sydell, University of Akron, Andrea F. Snell, University of Akron, Understanding
Validity Scales Used in Personnel Selection
Jennifer R. D. Burgess, University of Tennessee, Debrah Z. Migetz, University
of TennesseeKnoxville, Lawrence R. James, University of TennesseeKnoxville,
Robert T. Ladd, University of TennesseeKnoxville, Addressing Self-Enhancement
Bias with Conditional Reasoning Technology
David S. Bernal, University of Akron, Andrea F. Snell, University of Akron,
Daniel J. Svyantek, University of Akron, Chera L. Haworth, University of Akron, Faking
Out the Fakers: A New Technique of Scale Construction
Joseph G. Ross, University of Colorado, Discussant
78. Practitioner Forum: Saturday, 8:30 - 9:50 Marquis IV
Partnerships in Strategic Organizational Change and Culture
Transformation
This forum presents two examples of successful large-scale organizational change
efforts implemented through partnerships between corporations and I-O psychology
consultants. Papers will be co-presented and share a focus
on issues such as business strategy design and implementation, and organizational change
and effectiveness. The discussant will encourage and lead audience participation.
Kevin J. Nilan, 3M, Chair
Robert F. Silzer, HR Assessment & Development, Inc., Colleen Clark, Eastern
Mountain Sports, Partnership in Organizational Change and Leadership Development
Robert C. Barnett, MDA Consulting Group, Inc., James L. Scott, Premier, Inc., Partnership
in Organizational Culture Transformation
P. Richard Jeanneret, Jeanneret & Associates, Discussant
79. Practitioner Forum: Saturday, 8:30 - 9:50 Madrid/Trinidad
Organizational Application of 360-Feedback: Practical Issues and
Implications
360-degree feedback continues to be a popular organizational tool. This practitioner
forum will take a very applied approach to the use of 360-degree feedback. Presenters will
illustrate different issues, implications, and solutions of using a 360 tool within their
organization. Different organizations and industries are represented. Audience
participation is encouraged.
Mariangela Battista, The Pepsi Bottling Group, Chair
Eryn A. OBrien, Bank of America, Using 360 to Facilitate Culture
Change
Albert L. Brockwell, Young & Rubicam, Inc., International Concerns in
360 Assessment and Feedback
Peter M. Leddy, PepsiCo, Vera Vitels, PepsiCo, Continuous Improvement of
the 360-Degree Instrument to Support Major Organizational Change
80. Symposium: Saturday, 8:30 - 9:50 Intl Salon A
How Top Management Groups Influence Innovation and Effectiveness
We explore the unique role of top management groups in influencing the innovation and
effectiveness of their organizations. We discuss how group composition, leadership, the
organizations environment and group processes interact and lead to organizational
outcomes, by examining existing theory and two empirical studies of top management groups
in organizations.
Richard A. Guzzo, William M. Mercer, Inc., Chair
Kevin D. Clark, University of Maryland, Chris Collins, University of Maryland,
Ken G. Smith, University of Maryland, Cynthia Kay Stevens, University of Maryland, A
Relational Approach to Top Management Groups: Social Capital, Information Processing,
Co-Optation, and Efficiency
Patrick Flood, University of Limerick, Eithne Hannan, University of Sheffield,
Ken G. Smith, University of Maryland, Michael West, University of Sheffield, Chief
Executive Leadership and the Top Management Team: The Impact on Group Processes, Team
Effectiveness and Economic Performance
Michael West, University of Sheffield, Malcolm Patterson, University of
Sheffield, The Effectiveness of Top Management Groups in Manufacturing Organizations
Robert D. Pritchard, Texas A&M University, Discussant
81. Symposium: Saturday, 8:30 - 9:50 Intl Salon C
Team Development Interventions: Whats Appropriate and When?
The continual development of teams in the workplace depends partly upon the
implementation of effective interventions. Unfortunately, team training, team building,
and other developmental activities are often conducted without careful consideration of
team and task properties. This symposium will address the ramifications of team
characteristics on intervention selection, design, and implementation.
Stephen J. Zaccaro, George Mason University, Chair
Kenneth N. Wexley, Human Resource Decisions, Inc., A Practitioners
Guide to Team Interventions
Susan Mohammed, Pennsylvania State University, John E. Mathieu, Pennsylvania
State University, Bart Barlett, Pennsylvania State University, Greg E. Loviscky,
Pennsylvania State University, Adam S. Rosenberg, Pennsylvania State University, Tamara L.
Williams, Pennsylvania State University, Johnathan Probber, Pennsylvania State University,
The Effect of Team Characteristics on Training Outcomes: What are the Lessons
Learned?
K. Lee Kiechel, George Mason University, Deanna Banks, George Mason University,
Not All Teams are Created Equal: A Meta-Analysis of Team Building Interventions
Kimberly A. Smith-Jentsch, Naval Air Warfare Center Training System Division,
Eduardo Salas, Naval Air Warfare Center Training System Division, Janis Cannon-Bowers,
Naval Air Warfare Center Training System Division, Steven Hall, Naval Air Warfare Center
Training System Division, Stability of Team Membership as a Factor in Team Training
Design
Michael A. Campion, Purdue University, Discussant
82. Symposium: Saturday, 8:30 - 9:50 Intl Salon E
Work/Family Spillover in Dual Earner Couples: An Interactive Symposium
The increase in dual-earner couples presents conceptual as well as methodological
challenges in building and testing theory on how work/family practices influence effective
role performance and well-being. Investigators illustrate new research approaches and
engage the audience in a unique set of roundtable discussions on these topics.
Robert D. Caplan, George Washington University, Chair
Robert D. Caplan, George Washington University, How Can Dual-Earner
Families Cope with Employment/Family Demands? Elements of a Multi-Level Theory
Tanya Brubaker, George Washington University, Naomi Harris, George Washington
University, David P. Costanza, George Washington University, Darnell Cloud, University of
WisconsinMilwaukee, Ruth Kashian, University of WisconsinMilwaukee, Issues
in Dual Earner Research Design: Studying One Partners Job as a Context for the
Others
Robert Drago, University of WisconsinMilwaukee, Tammy Riggs, University
of WisconsinMilwaukee, Robert D. Caplan, George Washington University, Studying
Time as the Mediator Between Work/Family Practices and Outcomes
David P. Costanza, George Washington University, Robert D. Caplan, George
Washington University, The Challenges of Analyzing Dual Earner Work-Family Data:
Issues and Examples
83. Symposium: Saturday, 8:30 - 9:50 Intl Salon G
Global Employee Surveys: Challenges and Solutions
This session will provide empirical studies and practical perspectives on issues
related to the implementation and interpretation of global employee surveying.
Specifically, we will discuss potential purposes of global surveying, using web-based
technology, using cross-cultural research to refine instruments, and interpreting data
aggregated to the country level.
Ann Marie Ryan, Michigan State University, Chair
Sarah R. Johnson, Eastman Kodak Co., Global Employee Surveys: So
Whats the Point?
Michael Horvath, Michigan State University, Ann Marie Ryan, Michigan State
University, Robert E. Ployhart, Michigan State University, L. Allen Slade, Ford Motor
Company, Hypothesizing Differential Item Functioning in Global Employee Opinion
Surveys
Robert E. Ployhart, Michigan State University, Michael Horvath, Michigan State
University, Ann Marie Ryan, Michigan State University, L. Allen Slade, Ford Motor Company,
Using Estimates of Within-Group Agreement to Assess the Appropriateness of Aggregate
Level Survey Reports in a Multicultural Survey
L. Allen Slade, Ford Motor Company, Nicholas E. Mills, MORPACE International, Global
Surveying Via the Web: Better, Faster, Cheaper, and More Chaotic
84. Special Event: Saturday, 9:00 - 9:50 Intl Salon B
1998 Ernest J. McCormick Award for Distinguished Early Career
Contributions
Controversial No More: Personality in Personnel Selection
This presentation focuses on the latest primary and meta-analytic evidence for (a)
usefulness of personality constructs and their measurement for personnel selection
(including issues of potential response distortion), (b) dimensionality of personality for
prediction in light of the bandwidth-fidelity debate and conceptualization of criteria to
be predicted. Incremental validity will also be discussed.
Frank L. Schmidt, University of Iowa, Chair
Deniz S. Ones, University of Minnesota, Presenter
85. Symposium: Saturday, 9:00 - 9:50 Intl Salon F
Aggression in the Workplace: The Forgotten Problem
Although coworker violence is highly publicized, it is a special case of more generic
forms of workplace aggression. This symposium brings together empirical research and
commentary from applied and theoretical perspectives to address four questions relating to
workplace aggression and stimulate research into this often neglected area of workplace
behavior.
Robert T. Hogan, Hogan Assessment Systems, Co-Chair
Dana K. Shelton, Hogan Assessment Systems, Co-Chair
Ann M. Quigley, U.S. Postal Service, Organizational Consequences of
Workplace Aggression
Suzy Fox, University of South Florida, Paul Spector, University of South
Florida, An Affect- and Perception-Based Model of Counterproductive Work Behavior
Robert T. Hogan, Hogan Assessment Systems, A Socioanalytic View of
Aggression
Brent Holland, Hogan Assessment Systems, Dana K. Shelton, Hogan Assessment
Systems, Shining a Light in the Dark: Exposing Workplace Aggression
Coffee Break: Saturday, 10:00 - 10:30 South Hall/North Foyer
86. Panel Discussion: Saturday, 10:30 - 12:20 Imperial A
Innovations in Management Assessment
Changes in the demands placed on managers, new assessment technologies, and renewed
interest in individual assessment have occurred. Five psychologists engaged in management
assessment in different corporations describe how they approach assessment, what
innovative methods they are using, and what research questions are most pressing.
Joseph L. Moses, Applied Research Corporation, Chair
Michelle M. Crosby, HRStrategies/Aon Consulting, Panelist
Kirk L. Rogg, Aon Consulting, Panelist
P. Richard Jeanneret, Jeanneret & Associates, Panelist
Ellen Van Velsor, Center for Creative Leadership, Panelist
Matt Pease, Development Dimensions International, Panelist
Jamie L. Winter, Development Dimensions International, Panelist
87. Symposium: Saturday, 10:30 - 12:20 Marquis III
Changing WorldChanging I-O Practices: Some Examples and Likely
Future
I-O concepts and practices are changing in response to a changing world of work. An
"I" example: job analysis shifts towards "work analysis"; an
"O" example: surveys focus on organizational goals rather than employee
satisfaction. This symposium explores such changes, their causes, and asks "Is the
sky really falling?"
Allen I. Kraut, Kraut Associates, Chair
Allen I. Kraut, Kraut Associates, Abraham K. Korman, Baruch College, The
"DELTA Forces" Causing Change.
Juan I. Sanchez, Florida International University, Edward L. Levine, University
of South Florida, Is Traditional Job Analysis Dead, Misunderstood, or Both? New
Forms of Work Analysis and Design
Lise M. Saari, IBM, Allen I. Kraut, Kraut Associates, The New Role of
Organizational Surveys
Benjamin Schneider, University of Maryland, Is the Sky Falling?
Ann Howard, President, Leadership Research Institute, Discussant
88. Panel Discussion: Saturday, 10:30 - 11:50 Marquis IV
The Current State of Meta-Analysis in I-O Psychology: Promises
Fulfilled?
Panelists will follow up on the well-known "Forty Questions" (1985)
article/debate by presenting critical meta-analysis and validity generalization issues
that have been adequately addressed, that are still at large, and that have surfaced since
the article was published. The practical and conceptual importance of these issues for I-O
psychology will be emphasized.
Frederick L. Oswald, Purdue University, Chair
Frank L. Schmidt, University of Iowa, Panelist
Paul R. Sackett, University of Minnesota, Panelist
Jerard F. Kehoe, AT&T, Panelist
Rodney A. McCloy, HumRRO, Panelist
89. Symposium: Saturday, 10:30 - 12:20 Copenhagen
360-Degree Feedback Assessments: Psychometric and Substantive Issues
Research continues to lag behind the widespread use of 360-degree feedback assessments
in industry. This symposium attempts to bridge this gap by bringing together a group of
academics and practitioners who are studying substantive issues related to these
assessments but are also rigorously evaluating the methods which we use to investigate
these issues.
Bruce Fisher, Illinois Institute of Technology, Co-Chair
Chet Robie, University of Houston, Co-Chair
Veronica Schmidt Harvey, Aon Consulting, Sandra M. Cartagena, Aon Consulting, A
Longitudinal Study of the Effects of Multi-Rater Feedback
Mark C. Frame, Illinois Institute of Technology, Roya Ayman, Illinois Institute
of Technology, Nambury S. Raju, Illinois Institute of Technology, Maynard Goff, Personnel
Decisions International, Executive Level Multirater Performance Appraisal:
Measurement Equivalence Across Source and Gender
Chet Robie, University of Houston, Gary J. Greguras, Louisiana State
University, Maynard Goff, Personnel Decisions International, 360-Degree Measurement
Equivalence: Effects of Management Experience
Cynthia A. Searcy, American Institute for Research, Gary J. Lautenschlager,
University of Georgia, A Monte Carlo Investigation of DIF Assessment for
Polytomously Scored Items
Barbara B. Ellis, University of Houston, Discussant
Nambury S. Raju, Illinois Institute of Technology, Discussant
90. Symposium: Saturday, 10:30 - 12:20 Madrid/Trinidad
Exploring White Racial Identity & "De-Centering
Whiteness":
New Directions for Diversity Research
The symposiums goal, like that of the "White Studies" movement, is to
explore White Racial Identity in order to: (a) better understand the diversity of the
White experience and thus de-center it in research and practice, (b) comprehend
inclinations toward valuing and resisting diversity; and (c) subsequently facilitate
interracial relationships.
Kecia M. Thomas, University of Georgia, Chair
David V. Day, Pennsylvania State University, Christina A. Douglas, Center for
Creative Leadership, Exploring Whiteness in the Lessons of a Diverse Workforce
Donna Chrobot-Mason, University of ColoradoDenver, Measuring White
Ethnic Identity: Exploring Differences between Minority and Majority Members in the
Conceptualization of Ethnic Identity
Jodi Barnes Nelson, North Carolina State University, Values and Ethnic
Identity Among Whites in the Workplace
Dan A. Mack, University of Georgia, C. Douglas Johnson, University of Georgia,
Troy Dwayne Green, University of Georgia, Anthony G. Parisi, IBM, Kecia M. Thomas,
University of Georgia, Relationship of White Ethnic and Racial Identity to
Affirmative Action and Motivation to Control Prejudice
Bernardo M. Ferdman, California School of Professional Psychology, Discussant
91. Symposium: Saturday, 10:30 - 11:50 Consulate
Getting the Most Out of Training: Training Design and Evaluation
Developments in training design and evaluation strategies are reviewed. Two
presentations focus on research that explores motivational and contextual factors
affecting training outcomes. The two remaining presentations focus on expanding the
current set of evaluation strategies used in organizations, and increasing the use of
evaluation data for improving training effectiveness.
Miguel A. Quiones, Rice University, Chair
Wendy L. Richman, RAND, Post-Training Interventions to Enhance Transfer:
The Moderating Effects of Self-Efficacy and Work Environments
Dana McDonald-Mann, Center for Creative Leadership, Irwin L. Goldstein,
University of Maryland, Individual Perceptions of Organizational Practices,
Reactions to These Practices and Training Performance
Kenneth G. Brown, University of Iowa, Megan M. Werner, University of Iowa, Lynn
A. Johnson, University of Iowa, James T. Dunne, University of Iowa, Formative
Evaluation in Industrial-Organizational Psychology: Further Efforts to Broaden Training
Evaluation
J. Bruce Tracey, Cornell University, Scott I. Tannenbaum, Executive Consulting
Group/University at Albany, SUNY, Key Considerations for Evaluating Team Training
Raymond A. Noe, Michigan State University, Discussant
92. Practitioner Forum: Saturday, 10:30 - 11:20 Sydney
Creative Validation: Issues in Practice
Practitioners encounter many challenges in the development and implementation of
selection systems in organizations. These papers will explore some of the issues faced in
practice (e.g., criterion development, educating non-I-O personnel, the nature of I-O
training, organizational culture, statistical issues) and offer some pragmatic solutions
from internal and external consultants.
Elaine M. Engle, FBI, Chair
Beverly A. Dugan, HumRRO, The Testing Professional as Change Agent
Julia McElreath, Wayne State University, Elaine M. Engle, FBI, Challenges
in Implementation: Why it Never Turns Out Exactly as Planned
Leslie Eckert, Consulting Psychologists, Inc., Kristofer J. Fenlason,
Consulting Psychologists, Inc., Vernon A. Peterson, University of NebraskaLincoln, Competency-Based
Criterion Development and Validation
Wanda J. Campbell, Edison Electric Institute, Meeting Professional
Standards in the Field
Kerrie Q. Baker, FBI, Discussant
93. Panel Discussion: Saturday, 10:30 - 12:20 Intl Salon A
Getting a Job: Words of Wisdom from Those Who Know
This panel discussion addresses both academic and applied job search issues. Panelists
will offer tips and pointers on how to develop effective job hunting survival skills. In
addition, the session provides a unique opportunity for the audience to learn about
"behind the scenes" occurrences that directly influence employers
selection decisions.
Lori L. Foster, University of South Florida, Co-Chair
Richard J. Klimoski, George Mason University, Co-Chair
Dawn Riddle, University of South Florida, Co-Chair
Steven D. Ashworth, Microsoft Corporation, Panelist
Walter C. Borman, University of South Florida/Personnel Decisions Research
Institutes, Panelist
Michael A. Campion, Purdue University, Panelist
David W. Dorsey, American Institutes for Research, Panelist
Cynthia Kay Stevens, University of Maryland, Panelist
94. Symposium: Saturday, 10:30 - 11:50 Intl Salon B
Diversity as a Strategic HR Initiative: Obstacles to
Changing Workforce Composition
Despite changing workforce demographics, many organizations still face difficulties in
attracting and retaining a diverse workforce. This symposium focuses specifically on
difficulties encountered despite organizations strategic commitments to enhancing
diversity.
Ann Marie Ryan, Michigan State University, Chair
Joshua M. Sacco, Michigan State University, Ann Marie Ryan, Michigan State
University, Lynn A. McFarland, Michigan State University, S. David Kriska, City of
Columbus, Ohio, Minority Self-Selection as an Obstacle to Diversity Enhancement:
Correlates and Concerns
S. David Kriska, City of Columbus, Ohio, Making Strategic Recruitment
Decisions: Using Geographic Test Score and Survey-Based Diversity Information
Danielle A. Jennings, Michigan State University, Ann Marie Ryan, Michigan State
University, The Portrayal of Diversity in Recruitment Materials and Minority
Attraction
Richard L. Smith, Ford Motor Company, Ford Motor Companys Use of
Workforce Planning to Support its Diversity Strategy
James A. Breaugh, University of MissouriSt Louis, Discussant
95. Symposium: Saturday, 10:30 - 11:50 Intl Salon C
Current Issues in the Use of Structural Equations Modeling
Presenters in this symposium will discuss several issues related to the use of
structural equation modeling (SEM) including the formation of composites, modeling
longitudinal data, and testing for interactions. Papers emphasize evaluation of current
practice as well as suggest newer applications of SEM techniques.
Paul Tesluk, Tulane University, Chair
Ronald S. Landis, Tulane University, Daniel J. Beal, Tulane University, Paul
Tesluk, Tulane University, A Comparison of Approaches to Forming Composites in
Structural Equation Modeling
David Chan, National University of Singapore, Applying Mean and
Covariance Structure Analysis in Longitudinal Studies
Richard P. DeShon, Michigan State University, Neal W. Schmitt, Michigan State
University, An Evaluation of Methods for Modeling Interactions in Structural
Equation Models
Jos M. Cortina, George Mason University, Gilad Chen, George Mason University,
William P. Dunlap, Tulane University, An Idiots Guide to Multiplicative
Effects in Structural Equation Models
Jeffrey R. Edwards, University of North Carolina, Discussant
96. Practitioner Forum: Saturday, 10:30 - 11:20 Intl Salon D
Practical Solutions to Selection Pitfalls in Personality Testing
This practitioner forum features three experienced organizational psychologists who
will explore issues of concern with the use of personality measures in organizations.
Particular emphasis will be placed on how personality tests are actually used by
psychologists, the problems of giving feedback to clients, and strategies for testing in
small-N settings.
Andrew J. Passen, OBrien, Passen & Associates, Inc., Chair
Alan D. Mead, Institute for Personality & Ability Testing, Presenter
Gary A. Kustis, OBrien, Passen & Associates, Inc., Presenter
Paschal B. Baute, Institute for Human Responsiveness, Inc., Presenter
97. Symposium: Saturday, 10:30 - 11:50 Intl Salon E
Using Personality for Workplace Applications: More Is Not Always Better
Traditionally, research has focused on the positive characteristics associated with
high scores on measures of personality-leading to a "more is always better"
philosophy. Papers in this symposium examine bidirectional and nonlinear relationships
between personality measures and performance criteria and explores the impact they have on
selection and development processes.
Suzan McDaniel, Hogan Assessment Systems, Co-Chair
Kimberly R. Brinkmeyer, CDR Assessment Group, Co-Chair
Robert P. Tett, Wright State University, Douglas N. Jackson, University of
Western Ontario, Mitchell Rothstein, University of Western Ontario, Bidirectionality
in Personality-Job Performance Relations
Suzan McDaniel, Hogan Assessment Systems, The Dark Side of the Big Five:
New Perspectives for Personnel Selection
Robert R. Sinclair, University of Tulsa, Cynthia Banas, University of Tulsa,
Rachel Lyne, University of Tulsa, Non-Linear Personality Performance Relations:
Theory, Assessment Methods, and Empirical Evidence
Kimberly R. Brinkmeyer, CDR Assessment Group, An Investigation of the
Relationship Between Personality and Receptivity to Feedback
Robert M. Guion, Bowling Green State University, Discussant
98. Symposium: Saturday, 10:30 - 11:50 Intl Salon F
Partnerships, Politics, and Psychopathology: Industrial
Psychology in the Early 20th Century
This symposium focuses on early 20th century influences on the development of
industrial psychology as a discipline. The presenters will challenge some commonly held
beliefs about the development of our field, and reveal some new insights that textbook
accounts of our history fail to provide.
Scott Highhouse, Bowling Green State University, Co-Chair
Laura L. Koppes, Tri-State University, Co-Chair
Mark A. Griffin, University of Queensland, The Impact of the Australian
Context on the Work of Elton Mayo
Frank J. Landy, SHL Landy Jacobs, Inc., Elton Mayo and Reverie
Scott Highhouse, Bowling Green State University, Frazier in the Factory:
The Brief History of Personnel Counseling in I-O
Jeffrey M. Stanton, Bowling Green State University, On the Late Adoption
of Statistical Techniques in Industrial Psychology
Kathy W. Keith, University of North Texas, Cheryl Harris, University of North
Texas, Koy Roberts, University of North Texas, Dave Baker, University of North Texas, Carnegie
Tech: A Story in the History of American Applied Psychology
99. Symposium: Saturday, 10:30 - 11:20 Intl Salon G
The Theory of Reasoned Action: Explorations,
Expansions, and Business Applications
The theory of reasoned action is one of the predominant theories explaining the
relationship between attitudes and behaviors. However, it does not address how the
relationship among attitudes, behaviors, and intentions changes over time. This symposium
presents research that examines this relationship cross-sectionally, longitudinally, and
with computational modeling.
Paul Erdahl, Medtronic, Inc., Chair
Paul Erdahl, Medtronic, Inc., Expanding on the Theory of Reasoned Action:
A Longitudinal Analysis
Mindy E. Bergman, University of IllinoisUrbana-Champaign, Paul Erdahl,
Medtronic, Inc., Longitudinal Explorations of Attitude-Behavior Linkages
Liberty J. Munson, University of IllinoisUrbana-Champaign, Computational
Modeling and the Theory of Reasoned Action
Theresa M. Glomb, University of Minnesota, Discussant
100. Roundtable: Saturday, 10:30 - 12:20 Intl Salon H
Making the Leap: Transitioning from Graduate School to Consulting
Careers
This roundtable will focus on issues and concerns facing advanced graduate students and
early career consulting professionals. Participants will have an opportunity to ask
questions about the realities of external consulting, and the resulting discussion will
highlight ways in which graduate school does and does not prepare students for consulting
careers.
Laurie B. Buchanan, Personnel Decisions International, Host
Bernard G. Bedon, Towers Perrin, Panelist
Lorry A. Olson, University of South Florida, Panelist
Jeffrey A. Smith, Personnel Decisions International, Panelist
Paige Porter Wolf, Aon Consulting, Panelist
101. Poster Session: Saturday, 10:30 - 12:20 Intl Hall South Foyer
Selection
101-1
Selection Interviews of Overweight Job Applicants:
Can Structure Reduce the Bias?
Eugene J. Kutcher, Montclair State University
Jennifer DeNicolis Bragger, Montclair State University
While much research has supported the structured selection interviews advantages
in terms of inter-rater consistency and predictive validity, none have investigated its
ability to mitigate the effects of nonverbal cues and subjective biases. In the present
study, structured interviews were found to reduce the discriminatory bias against
overweight job applicants.
101-2
Validation of the Buss-Perry Aggression Scale With Law Enforcement
Cadets
Matt L. Riggs, California State UniversitySan Bernardino
Byron E. Greenberg, Loma Linda University
A shortened version of the Buss-Perry Aggression Scale was piloted on a sample of law
enforcement academy cadets. Results of a confirmatory factor analysis supported the
proposed four-factor solution. Other results indicate areas for scale improvement.
Potential applications are discussed.
101-3
Faking Strategies: Effects on a Situational Judgment Test
Aaron C. Haas, University of Akron
Kathryn C. Smith, University of Akron
Michael A. McDaniel, Virginia Commonwealth University
Four faking strategies emerged from a factor analysis of faking strategies on a SJT.
The Blatant Faking and Item/Position Relevant Faking factors were related to improvement
in test scores. The Smart Fakers factor showed little relationship to faking scores. The
Honest Responders factor was related to good job performance.
101-4
Can Individual Differences in Need for Cognition Moderate
Message Processing in Recruitment Practices?
Richard Buda, Hofstra University
The moderating effect of individual differences in need for cognition (NFC) on the
processing of framed messages and source credibility during realistic job previews was
studied (N = 200). Results indicate peripheral route processing was used by low NFC
subjects while high NFC subjects preferred central route processing.
101-5
Examining Relationships Between Behavior Checklist
and Judgmental Assessment Center Ratings
James M. LeBreton, University of TennesseeKnoxville
Laura Gniatcyzk, University of TennesseeKnoxville
Debrah Z. Migetz, University of TennesseeKnoxville
Both exploratory and confirmatory factor analysis (N = 659), were used to
identify the underlying factor structure of 45 behavior checklist ratings. The resulting
2-factor model was cross-validated (N = 658; N = 533) and then analyzed with
judgmental ratings. Results suggested the predictive validity of behavior checklist
ratings was mediated through the judgmental ratings.
101-6
The Importance of Judgment Calls and Accurate Processes
in Meta-Analytic Selection Matrices
Philip Bobko, Gettysburg College
Philip L. Roth, Clemson University
Denise Potosky, Pennsylvania State University
Meta-analytic matrices must be carefully constructed. Schmitt et al. (1997) use such a
matrix and conclude that non-cognitive selection measures result in "near zero"
adverse impact. Our re-analysis changes results meaningfully (race effect size of d
= .36). The criticality of judgments and decisions in meta-analysis is emphasized.
101-7
Traditional Tests and Telephone Simulations:
Minority and Majority Performance
Amy E. Mills, Aon Consulting
Neal W. Schmitt, Michigan State University
This study compared traditional paper-and-pencil tests with a job simulation. Results
showed that the simulation had smaller subgroup differences than the traditional tests,
yet measured similar constructs across Caucasians and African-Americans. The use of such
simulations may help employers select skilled employees and ethnically diversify their
workplace.
101-8
Candidate Orientation Programs: Effects on Test Scores and Adverse
Impact
Jeffrey A. Ryer, Aon Consulting
David B. Schmidt, Aon Consulting
Neal W. Schmitt, Michigan State University
This study evaluates the effects of an orientation program for entry-level
manufacturing job candidates, designed to inform candidates about the selection system
content and process. Compared to a control group, orientation participation was associated
with higher basic abilities test scores, higher pass rates and less adverse impact.
101-9
Temp-To-Work Employees: A Longitudinal Study of On-The-Job Success
Talya N. Bauer, Portland State University
It was predicted that temporary worker personality and accommodation would predict
which temporary employees were offered full-time employment. Longitudinal data collection
resulted in data on 136 "temp-to-work" employees data being analyzed.
Results support examining temporary worker personality (tolerance for ambiguity) and
accommodation to understand temporary worker success.
101-10
Drug Use, Drug Test Consequences, and Drug Testing Fairness
Donald M. Truxillo, Portland State University
James L. Normandy, Portland State University
Talya N. Bauer, Portland State University
A statewide telephone survey indicated that drug use and drug test consequences
(termination versus rehabilitation) had main and interaction effects on the perceived
fairness of organizational drug testing. Results are interpreted in terms of
organizational justice theory, and implications for implementing drug testing programs are
discussed.
101-11
Multidimensionality of Fairness in Written and Video-Based Tests
Donald M. Truxillo, Portland State University
Talya N. Bauer, Portland State University
Reactions of 246 police applicants to written and video-based tests were compared in
terms of five dimensions of selection system fairness. Each test proved superior on
certain dimensions. Fairness perceptions at the time of testing predicted overall
selection system fairness measured after candidates received their test results.
101-12
Impression Management and Faking in Biodata Scores Among Chinese
Job-Seekers
Kenneth S. Law, Hong Kong University of Science and Technology
William H. Mobley, PDI Global Research Consortia
Chi-Sum Wong, The Chinese University of Hong Kong
Xiao-Ping Chen, Hong Kong University of Science and Technology
Repeated measures of university seniors on a biodata instrument showed that those who
scored low on the biodata scale had a much higher magnitude of faking behaviors. Scores on
an integrity scale were found to be predictive of the magnitude of faking.
101-13
A Case of the Conjunction Fallacy: Physical Attractiveness and Selection
Natale K. Polinko, Ohio University
The representativeness heuristic (Tversky & Kahneman, 1972) was proposed and
tested, with the conjunction rule, as a theory of organizational physical attractiveness
bias. Hypothesized to reduce this bias was a systematic (versus heuristic) mode of
processing (Chaiken & Maheswaran, 1996). All hypotheses were supported and
implications of the results are discussed.
101-14
Broadening the Scope of Applicant Reactions Research
Robert E. Ployhart, Michigan State University
Douglas C. Maynard, Bowling Green State University
We investigated whether applicant fairness perceptions are moderated by job
desirability and competition. Using a policy-capturing design, we found that
job-relatedness, job desirability, and competition influenced fairness perceptions,
organizational attitudes, and job choice. Future research needs to consider these factors
to gain an adequate understanding of applicant perceptions and behaviors.
101-15
Effects of Test Preparation Programs on Predictive Validity and
Self-Efficacy
Robert E. Ployhart, Michigan State University
Ann Marie Ryan, Michigan State University
Patrick R. Conley, Conley Group
Bradley J. West, Bowling Green State University
The effects of a test preparation program on applicants reactions to an
assessment center were examined. In addition, potential relations between goal orientation
and perceptions of training effectiveness and applicant reactions were explored. Results
suggest that both pre-program impressions and goal orientation are important influences on
post-program reactions.
101-16
Managerial Perceptions of Overqualification in the Selection Process
Douglas C. Maynard, Bowling Green State University
Milton D. Hakel, Bowling Green State University
Overqualification in selection has received practically no attention in our field.
Managers were interviewed about their perceptions, predictions, and
policies toward overqualified applicants. Definitions of overqualification generally
included surplus education or experience. Managers were somewhat willing to consider such
applicants, but predicted negative consequences, such as turnover and job dissatisfaction.
101-17
Company Web-Sites as a Recruiting Mechanism:
What Influences Applicant Impressions?
Christine Scheu, Michigan State University
Ann Marie Ryan, Michigan State University
Fadyah Nona, Michigan State University
As technology changes, there is a need for research that addresses its implications.
This study investigated company web-sites as recruiting mechanisms. Specifically, we found
that potential applicants perceptions of company web-sites influenced their
perceptions of the company and ultimately their intentions to apply to that company.
101-18
Explanations, Outcome and Self-Efficacy: Effects on Applicant Reactions
Michael Horvath, Michigan State University
Ann Marie Ryan, Michigan State University
Sandra Stierwalt, Bowling Green State University
This study examined the effects of different explanations for a selection test with
relation to outcome favorability and self-efficacy. Undergraduate subjects completed a
selection test and reported their perceptions. The type of explanation and outcome
favorability interacted with subjects self-efficacy in determining perceptions.
Implications and research directions are discussed.
101-19
Integrating Stakeholder Values and Scientific Judgment
to Evaluate Selection Procedures
Evan F. Sinar, Bowling Green State University
Scott Highhouse, Bowling Green State University
Ann Marie Ryan, Michigan State University
We propose a methodology, adapted from Hammond and Adelman (1976), for integrating
stakeholder values and scientific judgment in the evaluation of employee selection
procedures. We apply this approach to firefighter selection and discuss its implications
for balancing the concerns of multiple constituencies relevant to employee selection
scenarios.
101-20
Perceived Plausibility of Organizational Value
Statements in Recruitment Brochures
Jody Hoffman, Bowling Green State University
Scott Highhouse, Bowling Green State University
Eric M. Greve, Bowling Green State University
Allison Elder, Bowling Green State University
Third-party sources of recruitment information were perceived as more credible by
potential job applicants and produced stronger application intentions than direct (i.e.,
company brochure) sources. Anecdotal company information presented in a brochure produced
the most negative reactions, while anecdotal information presented in a newspaper article
produced the most positive reactions.
101-21
Using Test Scores and Response Latencies to Predict Training Performance
Nicholas L. Vasilopoulos, U.S. Immigration and Naturalization
Service
Randolph K. Park, U.S. Immigration and Naturalization Service
Lisa Malik, U.S. Immigration and Naturalization Service
Hannah B. Sterns, Washington University
This study found that scores and response latencies obtained from an artificial
language test uniquely predicted performance in a Spanish course at the U.S. Border Patrol
Academy. It is suggested that test scores reflected the ability to learn grammatical
rules, while response latencies reflected the ability to apply these rules.
101-22
Demonstrating a Curvilinear Relationship Between
Personality and Performance in Training
Nicholas L. Vasilopoulos, U.S. Immigration and Naturalization
Service
Paul D. Usala, U.S. Immigration and Naturalization Service
Julia A. Leaman, U.S. Immigration and Naturalization Service
This study found a curvilinear relationship between training performance and measures
of conscientiousness, initiative, emotional maturity. For each dimension, scores in the
low end of the distribution were significantly related to training performance, while
scores in the middle and high ends of the distribution were unrelated to training
performance.
101-23
Invade or Evade? The Trade-Off Between Privacy Invasion and Item
Fakability
George M. Alliger, University at Albany, SUNY
Stephen A. Dwight, Aon Consulting
Previous research reported a positive correlation between the perceived invasiveness
and perceived fakability of overt integrity test items. The extent that items rated as
invasive were actually susceptible to faking was investigated. An inverse relationship was
found. Making an overt integrity test less invasive will render it more fakable.
101-24
Evaluations of Affirmative Action Beneficiaries
Performing Mental and Physical Tasks
Holly A. Traver, University at Albany, SUNY
George M. Alliger, University at Albany, SUNY
Competence evaluations were assessed after subjects read scenarios of police officers
performing mental or physical tasks. Male raters perceived female officers and affirmative
action female officers as less competent only for the nonevaluative performance physical
task condition. Differences in other evaluations between the two tasks are also discussed.
101-25
Modeling Method Effects in Assessment Centers: An Application
of the Correlated Uniqueness Approach
Filip Lievens, University of Ghent, Belgium
Etienne Van Keer, SHL Belgium
Method effects in assessment centers were represented either by method factors or by
correlated uniqueness. Contrary to the general confirmatory factor analysis approach, the
correlated uniqueness approach yielded admissible estimates and higher proportions of
dimension variance. Thus, researchers should use the correlated uniqueness approach for
testing assessment center construct validity.
101-26
Situational Judgment Versus Cognitive Ability Tests:
Adverse Impact and Validity
Mark H. Strong, Jeanneret & Associates
Michael J. Najar, University of Tulsa
The current study provides evidence that situational judgment tests can have smaller
differences between Whites and non-Whites mean test scores than typically found with
cognitive ability measures; thus situational judgment tests have potential to reduce
adverse impact. Further, situational judgment tests possessed validities comparable to
those of the cognitive tests.
101-27
A Test of Biodata Theory: Combining Theoretical and Empirical Approaches
Michelle A. Dean, University of Oklahoma
Craig J. Russell, University of Oklahoma
Dana Broach, Civil Aeromedical Institute
This study reports results of tests of latent constructs hypothesized by the ecology
model using theoretical and exploratory methods. Constructs consistent with the model
emerged when developmental event context was considered. Implications for biodata theory
and item development are presented.
101-28
Determination of Systematic Bias for an Objectively
Scored In-Basket Assessment
Paul F. Rotenberry, University of Akron
Gerald V. Barrett, University of Akron
Dennis Doverspike, University of Akron
3,399 safety personnel were evaluated for possible promotion using an objectively
scored in-basket task. A principal components analysis was conducted to determine the
measures underlying structure. Multiple analyses demonstrated that the component
structure was invariant between races, and mostly invariant across genders.
101-29
The Predictive Validity of Three Standardized
Letter of Recommendation Formats
Julie M. McCarthy, University of Western Ontario
Richard D. Goffin, University of Western Ontario
Suggestions that letters of recommendation (LOR) have little practical value may be
premature. Although previous studies have found low validity estimates, we found that a
LOR using a relative percentile format achieved substantial predictive validity in a
sample of military recruits. Implications of these results for personnel selection were
discussed.
101-30
Applying Job Component Validity: Findings and Recommendations for
Practice
Calvin C. Hoffman, Southern California Gas Company
This paper discusses the job component validity (JCV) model incorporated in the PAQ and
describes recent research on JCV. Research reported here demonstrates that across six job
progressions, JCV predictions for individual predictors were conservative compared to
observed validity coefficients based on a unit-weighted battery. Recommendations for
practice are discussed.
101-31
Scaling Behavioral Anchors on the Occupational Information Network
Melissa Gratias, Virginia Polytechnic Institute and State University
Experienced and novice raters made both magnitude estimations and categorical ratings
on 153 anchors from the Occupational Information Network (O*NET) job analysis instrument.
Results showed that many of the anchors currently on the O*NET are not properly scaled,
particularly on the Skills and Generalized Work Activities (GWAs) questionnaires.
101-32
Degradation of Validity Over Time: Test and Extension of Ackermans
Model
Charles T. Keil, George Mason University
Jos M. Cortina, George Mason University
Study tested Ackermans model regarding the degradation of validity over time.
Regression results partially support the model regarding the relationships between
cognitive ability and task performance but not regarding the relationships between
perceptual speed ability and psychomotor ability and consistent and inconsistent task
performance. The general finding is a cubic relationship with a negative trend.
101-33
Convergence of Self-Report and Archival Data in the
Prediction of Driving Accident Involvement
Winfred E. Arthur, Texas A&M University
Travis C. Tubre, Texas A&M University
Maria L. Sanchez-Ku, Texas A&M University
M. Kathleen Sheehan, Texas A&M University
Eric A. Day, Valparaiso University
Don S. Paul, Texas A&M University
Leigh Paulus, Texas A&M University
Kathryn Archuleta, Texas A&M University
In assessing convergence between archival and self-report measures of driving accident
involvement, results indicated low agreement. Predictor/criterion relationships were
examined as functions of criterion type. Different predictor/criterion relationships were
obtained for the criterion types, with stronger effects for self-report data. Combining
the two criteria yielded weaker correlations than self-report criteria alone.
101-34
Big Five Personality Measurement in Personnel Selection: Comparing the
Usefulness of the NEO-PI-R Domain and Facet Scales for
Predicting Job Performance
Joan Gutkowski, Pepsi-Cola Company
Using a construct-oriented approach in an applied personnel selection context, this
study tested the hypothesis that narrow measures (facets) of the Big Five personality
constructs will be more predictive of specific job performance criteria than broader
conceptualizations (domain measures). Results showed mixed support for this hypothesis,
and suggest that from a practical standpoint, use of narrowly defined facet measures (as
measured by the NEO-PI-R) may not provide significant value over using the broader Big
Five factors.
101-35
Stereotype Threat Effects on the IQ Test Scores of African-Americans
Patrick F. McKay, University of Akron
Dennis Doverspike, University of Akron
The present study examined stereotype threat effects on the IQ test scores of
African-Americans. Support was found for Hypothesis 1, which stated that African-Americans
would report significantly stronger perceptions of stereotype threat than Whites. The race
by test description factor interaction proposed in Hypothesis 2 was supported only among
subjects for whom the stereotype threat manipulation was successful.
101-36
Defining Reasonable Suspicion of Employee Drug Use
Through Content Validation
Paul M. Mastrangelo, University of Baltimore
Beth McDonald, University of Baltimore
The 33-item Symptoms of Drug Impairment Checklist was developed to define
"reasonable suspicion" for urinalysis by having certified substance abuse
counselors (N = 92) rate and submit observable behaviors. The checklist can be used
to clarify drug testing policy, supplement employee training on drug impairment, and
document reasonable suspicion for legal purposes.
101-37
The Validity of Overt Honesty Measures: Is It Really Validity?
Adelheid Nicol, Royal Military College of Canada
Sampo V. Paunonen, University of Western Ontario
Paper-and-pencil admissions criteria are frequently used for validating overt honesty
questionnaires. The results of this study suggest that strong correlations
between the overt honesty measures and the admissions criteria may be largely due to
overlapping item content.
101-38
Customer Service Orientation in Managerial and Non-Managerial Employees
Scott L. Fraser, Florida International University
Leisa A. Martin, Florida International University
The customer service orientation of managerial and non-managerial employees from a
large financial services organization were compared using the Customer Service Skills
Inventory (CSSI). The results indicated that, in comparison to non-managerial employees,
managers scored significantly higher on Pressure Tolerance, Independent Judgment, and
Responsiveness, and significantly lower on Realistic Orientation.
101-39
Context, Racial/Ethnic Background, and Gender
Aaron U. Bolin, Northern Illinois University
George A. Neuman, Northern Illinois University
Traitedness refers to the degree to which an individual can be characterized by a
trait. A cross-situational test of the traitedness construct was conducted on each of the
"Big Five" to explore the possibility of traitedness as an explanatory mechanism
of context effects, racial/ethnic differences, and gender differences in personality.
101-40
Identifying the Criteria for the Role of the Successful
Shiftworker: A Construct Approach
Scott A. Davies, The Ohio State University
Shiftwork factors have generated a great deal of research and appear to contribute
significant amounts of stable variance generalizable over occupations, industries and
cultures. However, there is a lack of common outcomes across studies. This longitudinal
study identified three groups of outcomes that may be useful to future shiftwork research.
101-41
Do Structured Interviews Measure Constructs?
Evidence from Two Situational Interviews
Jeffrey D. Facteau, Auburn University
Carolyn L. Facteau, Auburn UniversityMontgomery
Katherine A. Jackson, Auburn UniversityMontgomery
J. Bret Becton, Auburn UniversityMontgomery
Little research has examined whether structured interviews measure the constructs they
are intended to measure. We examined the convergent and discriminant validity of
situational interview ratings in two organizations. We found little evidence of construct
validity among the ratings, and discuss the implications of our findings for research and
practice.
101-42
Computer-Adaptive Testing With the MBTI
Kevin D. Keller, Virginia Polytechnic Institute and State University
Robert J. Harvey, Virginia Polytechnic Institute and State University
A computer-adaptive (CAT) version of the Myers-Briggs Type Indicator (MBTI) was
simulated using responses from a sample of 10,775 MBTI profiles. On average, a 90%
standard error stopping criteria resulted in the administration 60% of the total item
pool. Results are discussed in terms of the potential benefits of CAT.
101-43
The Guilford-Zimmerman Temperament Survey:
A Proposal for New Work by an Old Warhorse
George Ziets, University of Maryland
Sandra Kim, University of Maryland
Benjamin Schneider, University of Maryland
Numerous studies have linked scores on the Guilford-Zimmerman Temperament Survey (GZTS)
to managerial effectiveness. We outline a new application of the GZTS to the prediction of
customer service climate. The GZTS is used to measure a service-oriented personality in
managers that may encourage and maintain an organizations climate for service.
101-44
An Empirical Analysis of the Critical Elements of a Content
Validity Defense in Employment Discrimination Court Cases
Rhonda Kidwell, University of Houston
James E. Campion, University of Houston
The present study utilized logistic regression in 96 employment discrimination lawsuits
to determine the content validity elements that most influence judges decisions
regarding the job-relatedness of employers selection procedures. While higher levels
of all nine identified elements were associated with favorable rulings on the
procedures job-relatedness, the adequacy of the procedures test construction
and scoring were found to be the most significant predictors.
102. Practitioner Forum: Saturday, 11:30 - 12:20 Intl Salon D
Measuring Performance via the Web: Lessons Learned
As more companies move to using the web for measuring employee performance, the pros
and cons of this technology are surfacing. This forum focuses on the lessons learned as a
large company went from a paper 360 feedback process to a web-based process.
Laura S. Hamill, Microsoft Corporation, Chair
Lyse Wells, Conexant Systems, Implementation of a Web-Based 360 Feedback
Process
Keith M. Rettig, multirater.com, Behind the Scenes of a Web-Based
Feedback Process
Amy L. Marchant, Marchant Consulting Group, The "Reality" of a
Web-Based Survey
103. Special Event: Saturday, 11:30 - 12:20 Intl Salon G
Meet the TIP Board
This session will provide SIOP members with an opportunity to meet, exchange ideas,
provide feedback, discuss ways to increase member contributions, and generally get
involved in TIP.
Allan H. Church, W. Warner Burke Associates, Inc., Chair
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