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Sarah Johnson

Sarah Johnson is Practice Leader at CLC Genesee, where she manages CLC Genesee’s consulting team and survey delivery operations. In addition to more than seven years of experience as an external consultant advising leading global companies on employee engagement and employee survey programs, Sarah has nearly 20 years experience managing global survey programs at major corporations including Eastman Kodak, IBM, and Procter & Gamble. She has served on the boards of both the Mayflower Group and the Information Technology Survey Group employee survey consortiums. As a consultant, Sarah has lead many large scale survey projects including Comcast, GE, Procter and Gamble, Schneider Electric, Staples, Amazon.com and Xerox Corporation. Sarah has a PhD in Industrial/Organizational Psychology, and has presented more than 20 papers at professional conferences in the area of Employer of Choice and survey research. She contributed a chapter to Dr. Allen Kraut’s book “Getting Action from Organizational Surveys” Jossey-Bass (2006), as well as to Kraut’s 1996 book “Organizational Surveys”, also published by Jossey-Bass. Sarah received a bachelor’s degree in psychology from Purdue University, and holds an MA and PhD in industrial/organizational psychology from The Ohio State University.


Abstract

We meet again, though we have never met: Managing global teams virtually

Technology has made the business world a more connected place, allowing collaborative work by colleagues resident in different states, countries, and continents. This session will discuss where technology succeeds and where it fails to enhance team productivity, and proven tactics that build team spirit and enhance the effectiveness of teams.

 

Learning Objectives
 

1.     List the productivity challenges for virtual teams that operate globally.
2.     Describe three techniques for increasing communications and performance of virtual teams.
3.     Explain the prevalence of virtual work in global organizations.