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Dr. Jack Wiley is Founder Emeritus of the High Performance Institute by Kenexa, an IBM Company. He is recognized internationally for groundbreaking research that links employee survey results to measures of customer satisfaction and business performance.

Dr. Wiley has written and had published numerous research papers, articles, white papers and book chapters. Most recently, he authored the book: RESPECT: Delivering Results by Giving Employees What They Really Want (Jossey-Bass, 2011). Dr. Wiley also authored Strategic Employee Surveys: Evidence-Based Guidelines for Driving Organizational Success (Jossey-Bass, 2010).

A keynote speaker at conferences around the world, Dr. Wiley shares his latest research findings and advice with thousands of HR professional and business leaders every year.  He has more than 30 years of experience consulting with organizations in the health care, financial services, manufacturing and retail industries.

Dr. Wiley was elected Fellow in the Society for Industrial and Organizational Psychology, American Psychological Association and Association for Psychological Science and has served on the Board of Directors for Human Resources People and Strategy (HRPS).

With a Doctorate in Organizational Psychology from the University of Tennessee, Dr. Wiley is a licensed consulting psychologist and has received accreditation as a senior professional in human resources (SPHR).

Presentation: Inspire-Respect-Reward: A New Crowd-Sourced Leadership Framework

Abstract: Research reveals that top leaders who provide employees with what they most want benefit from higher customer satisfaction and greater financial returns. This session will present linkage research findings and outline the new Inspire, Respect, Reward framework, which has been designed to drive leadership development success.

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