Meet SIOP Associate Member Alexandra Dmytriw
Name
Alexandra (Ali) Dmytriw
Position/Employer
Director of AI, Global People at ServiceNow
How long have you been a SIOP member?
8 years
What roles have you had within SIOP?
- Co-Chair, 2026 People Analytics LEC
- Committee Member, 2025 People Analytics LEC
- Co-Chair, Visibility subcommittee: Next Gen I/O
Interest area(s)
Artificial intelligence (AI), AI Governance, Ethics & Responsible AI, Analytics, Measurement, Assessment, Changing Work
What sparked your interest in I-O psychology?
During graduate work for a Master’s in Psychotherapy, I came across a research article on the influence of work stress on rates of depression and anxiety. I realized I’d rather spend my career proactively tackling problems on the front end and changed schools and programs to I-O Psychology. That moment also sparked my interest in assessment, measurement, and statistics.
What role do you see I-O psychology playing in the future of work?
Technology is actively shaping our field every day and will continue to do so for years to come. In many ways, the future is already here. We are increasingly relying on AI, and we will continue to build new tools and capabilities in our field. I believe our roles will remain vital, but we must adapt as AI tools augment our work and automate tasks we once owned. We should also play a much larger role in AI governance. I also see many of us expanding our scope into ethical and responsible AI as we are uniquely positioned to support and drive this much needed work.
What work trends are you seeing and hearing about, and how can I-O psychology practitioners, educators, and students impact these trends?
We are moving beyond LLMs into the world of agentic systems, with companies turning roles, work tasks, and end-to-end workflows into agents that plan, act, hand off, and escalate. In many places, agents are already working alongside humans, and the demand for autonomous agents will continue to grow.
The continued creation and integration of agentic systems into the workplace presents unique opportunities and challenges for our field. We don’t yet fully understand how working alongside agents will impact employee trust, motivation, satisfaction, and well-being. We are just scratching the surface in understanding the challenges of redesigning work in a new AI world. We have a lot of work ahead of us over the coming years as pressure increases to automate more and to do more with less.
Our field needs to play a proactive role in shaping technology to fit our vision for the future of work, rather than waiting for technology to shape it for us. To augment and automate human work responsibly and effectively, the creation of agents and agentic systems should be co-designed and co-led with I-O partners from the outset. An interdisciplinary approach is essential for success; without it, we end up with agents that technically work but fail in the real world. This creates risk, wasted time and money, missed value, and the potential to harm companies and their employees.
What advice would you give to students or early career practitioners?
Expand your interests and learning beyond I-O psychology. Cutting-edge research techniques, enabled by increased computing capabilities and AI, are exploding in the sciences right now. Some of my biggest “aha” moments in my career came from random research I came across in other domains such as computer science, mathematics, data science, political science, economics, and sociology. Bringing in new ideas and ways of thinking will make you better equipped to tackle real-world challenges.
What is one of your favorite SIOP Annual Conference memories/highlights?
My first SIOP Annual Conference was in 2008 in San Francisco. I made friends that year that I still have today!
Please share one non-I-O-related bit of information about yourself.
I love creating art and have been doing so since childhood. In my free time I make pottery (on a pottery wheel) and most recently I have gotten into weaving fabrics on a loom and making beaded necklaces.
Is there anything you’d like to add?
We are all seeing how artificial intelligence is already reshaping the workplace. I-O psychology researchers and practitioners are uniquely qualified and well positioned to play key roles in this reshaping as we already sit at the intersection of people, work, and technology. Now is the time to step up and make sure we have a seat at the right tables where AI is selected, built, deployed, and governed. If we don’t lead, others will fill the gap with less rigor. Let’s use our strengths in research, measurement, and human behavior, along with our commitment to ethical, responsible practice, to shape an evidence-based future.
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