Research
This white paper describes the findings of empirical studies that examine how telecommuting relates to personal and workplace outcomes. Recommendations for appropriate implementation of telecommuting programs based on research findings…
Communication is an integral component of success for any team. Strong interpersonal communication has been associated with such valuable outcomes as increased trust, commitment to the workgroup and organization, shared…
There are 30 years of robust evidence to support the following conclusion: service businesses where employees have a positive service climate have customers who are more satisfied. This results in…
Skill‐based pay is one of the most widely‐implemented, poorly understood and under‐researched human resource practices in use today. Part of the problem is that “skill‐based pay” is not a single…
The past 20 years’ retirement research shows that people’s fiscal, physical, and psychological well-being in retirement are influenced directly and in interactive ways by five factors: individual attributes, pre-retirement job-related…
Over the past 40 years, competency modeling has evolved into an essential input tool for human resource and organizational development practices. Documentation of modeling methods, however, is often lacking. This…
In reaction to the dramatic changes the millennial culture is bringing to the workplace and the coincidence of dramatic business disruptions that are driving the need for more innovative employees,…
Coaching can be an effective and integral component of leadership development programs. Popular among human resource professionals and clients, coaching facilitates leaders’ professional growth and helps to build a powerful…
Cyber security is a concern for all modern organizations. These organizations cannot achieve their cyber security goals through hardware and information technology (IT) workers alone, so all employees who use…
Developing and maintaining an engaged workforce remains a critical objective for HR professionals as domestic and foreign competition stiffens. Perceived organizational support (POS), involving the extent to which employees feel…
