Join us for an engaging workshop on tackling frontline turnover. This session will explore insights across industries and effective strategies in selection, onboarding, recognition, and employee listening. Participants will gain practical tools and best practices to enhance employee retention, ultimately driving organizational success.
This hands-on workshop dives into strategies aimed at reducing frontline employee turnover. Participants will leave with a practical framework for how to gather, interpret, and act on data to monitor and improve frontline turnover within their organizations. The workshop will provide valuable insights into enhancing employee engagement and retention, helping attendees apply these concepts directly to their work. This workshop is ideal for practitioners and consultants across a range of industries like retail, manufacturing, healthcare, and others who focus on frontline employees. This offers a unique opportunity to learn from industry experts and share best practices among peers. Attendees will leave with actionable strategies to enhance frontline employee retention.
Presenters
Danielle Wicke, PhD, is a People Science and Research lead at Owens Corning. In this role, Danielle is a strategic partner to our Manufacturing Talent Council, providing research and insights to guide their strategic road map and improve the employee experience for our frontline workers. Although her primary research focus is our manufacturing workforce, she also owns our employee lifecycle surveys across functions and is building out a methodology for in-house job analysis services. Danielle received her PhD in Industrial/Organizational Psychology from the University of Houston and is based in Cincinnati, OH.
Dr. Simone Jacobi is the director of Talent Assessment at McKinsey & Company. She and the Talent Assessment Center of Excellence set the standards and give guidance on candidate selection topics globally for all roles hired into McKinsey.
Simone has spent most of her 20 years at McKinsey in Talent Assessment with an increasing scope, including broadening the roles her team supports as well as expanding into digitized assessment tools. She also leads the Talent Assessment CoE’s work with McKinsey’s new Game-Based Innovations Lab.
Prior to her assessment roles, Simone was a McKinsey consultant in Europe serving clients on a range of topics in the consumer goods and automotive industry.
Simone has a dual European Management degree from the University of Lancaster (UK) and Reutlingen (Germany) and a PhD in Cultural Studies and Leadership from the University of Lueneburg (Germany).
Sami Nesnidol, PhD, is the principal organizational psychologist at Target, where she leads initiatives to improve decision-making for 400,000 frontline team members. She is the architect of Target’s team member experience measurement model, designed to enhance attraction, engagement, and retention, and the creator of Target’s generative AI listening program, focused on change management and technology adoption. Sami also serves on the Board of the Mayflower Group, a leading employee listening benchmarking consortium. She holds a PhD in Industrial/Organizational Psychology from Bowling Green State University.
Level
Intermediate
Learning Objectives
- Design a measurable framework for employee retention that includes at least three key performance indicators (KPIs) to track and assess progress over time.
- List and describe at least five key factors contributing to frontline turnover within attendee’s own organizations.
- Identify at least three evidence-based strategies for enhancing employee retention.
- Analyze the costs associated with employee turnover to be able to calculate the return on investment (ROI) of retention strategies.
- Compare at least two onboarding strategies and evaluate their impact on retention, determining which elements could be applied effectively within their own organization.
- Evaluate at least three methods of employee recognition and select one or more that can be implemented to improve engagement and retention outcomes.
Topic
2026 Annual Conference
Times Offered
All times are in
timezone.
- Wed Apr 29th 8:00 a.m. to 12:00 p.m.
- Wed Apr 29th 1:00 p.m. to 5:00 p.m.
Delivery Type
In-Person
Workshop Coordinator
Joseph Mroz, PhD, AAA (Auto Club Group)
Add to Calendar
All times are in
timezone.
