Business

Strategic Priorities for CHROs

In the rapidly evolving business landscape, the chief human resources officer (CHRO) role continues to be indispensable for organizational success. According to a recent Accenture survey (Brower, 2023), 89% of…

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Driving Customer Satisfaction Through HR: Creating and Maintaining a Service Climate

There are 30 years of robust evidence to support the following conclusion: service businesses where employees have a positive service climate have customers who are more satisfied. This results in…

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Competency Modeling Documentation

Over the past 40 years, competency modeling has evolved into an essential input tool for human resource and organizational development practices. Documentation of modeling methods, however, is often lacking. This…

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Evidence-Based Strategies to Improve Workplace Decisions: Small Steps, Big Effects

Although the need for effective decision-making is ubiquitous in the workplace, in practice the failure rate of important workplace decisions is surprisingly high. This white paper discusses evidence-based strategies that…

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The Bridge: Connecting Science and Practice

“The Bridge: Connecting Science and Practice” is a TIP column that seeks to help facilitate additional learning and knowledge transfer to encourage sound, evidence-based practice. It can provide academics with…

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Research Brief of Lee et al.’s (2023) Emotional Exhaustion Across the Workday…

Emotional exhaustion refers to a person’s diminished emotional resources and is related to outcomes such as employee job performance, turnover, and well-being (Lee et al., 2023). The authors of the…

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The Bridge: Connecting Science and Practice

“The Bridge: Connecting Science and Practice” is a TIP column that seeks to help facilitate additional learning and knowledge transfer to encourage sound, evidence-based practice. It can provide academics with…

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Max. Classroom Capacity: On Stretch Teaching Assignments

Before we get into the topic for today, here’s a quick update from my last column. As you may recall, that column described a class learning exercise involving the development…

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Max. Classroom Capacity: On Student Self-Assessment of Personality

Dear readers, The theme for this issue of TIP, I-O in the Classroom: Sharing Our Science via Pedagogy, is a perfect match for Max. Classroom Capacity! When I reflected on…

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I-Os and People Analytics: Insights From Experts in the Field

 “The Bridge: Connecting Science and Practice” is a TIP column that seeks to help facilitate additional learning and knowledge transfer to encourage sound, evidence-based practice. It can provide academics with…

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